Top 15 Delivery manager Jobs in Frederick, Md

Associate Service Delivery Manager
designDATA —Gaithersburg, MD
- Full-time
- Mid-level
- Office
- 3 years
Delivery Manager
Griffith Energy Services —Frederick, MD
- $90,000 - $100,000 a year
- Full-time
- CDL B
- Hazmat Endorsement
- CDL A
- Fuel card
- Health insurance
7d
Delivery Manager
Griffith Energy —Frederick, MD
- $90,000 - $100,000 a year
- CDL B
- Hazmat Endorsement
- CDL A
- Fuel card
- Health insurance
Quick Apply
7d
Program Delivery Manager - FDA
General Dynamics Information Technology —Gaithersburg, MD
- $157,250 - $212,750 a year
- Hybrid work
- Office
- Bachelor's degree
- Travel
Technical Functional Delivery Manager
General Dynamics Information Technology —Gaithersburg, MD
- $142,792 - $178,250 a year
- Hybrid work
- Office
- Bachelor's degree
- Travel
- Paid time off
- 401(k) matching
Infrastructure Delivery Manager
Amazon Data Services, Inc. —Frederick, MD
- $78,400 - $137,300 a year
- Weekends as needed
- Computer Science
- Up to 50% travel
- Supervising experience
- AD&D insurance
- Health insurance
Transportation & Logistics Manager / Class A CDL Truck Driver
Wil-Sites Truck Lines, LLC —Hagerstown, MD
- $1,300 - $1,600 a week
- Full-time
- Clean driving record
- Pass drug screening
- CDL A
- Health savings account
- Health insurance
Quick Apply
8d
Associate Manager, Sales & Delivery - Gaithersburg Service Center
Rivian —Gaithersburg, MD
- Weekends as needed
- Google Workspace
- Schematics
- Writing skills
Quick Apply
NW Deployment Build Lead I, NW Deployment, AWS DC Global Network Delivery
Amazon Data Services, Inc. —Frederick, MD
- $30.91 - $54.18 an hour
- Full-time
- Computer science
- Computer Science
- Ability to lift 50 pounds
- AD&D insurance
- Health insurance
1d
Delivery Lead - Capital Hot Tub
LESLIES POOLMART INC —Clarksburg, MD
- $26 - $28 an hour
- Mid-level
- Forklift
- High school diploma or GED
- Paid training
- 401(k) matching
Quick Apply

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Service Delivery Manager
NORTH STONE LLC —Washington, DC
The Service Delivery Manager leads day-to-day Service Desk activities for a federal IT support program serving approximately 700 users across headquarters and…
$100,000 - $140,000 a year
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MedSuRe Senior Manager, Program Delivery
The U.S. Pharmacopeia (USP) —Rockville, MD
More specifically, the Program Delivery Senior Manager will manage the development of annual implementation planning, monitor timelines, and develop and oversee…
$139,453 - $173,900 a year

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Delivery Manager
ODW Logistics Inc —Lockbourne, OH
This role is responsible for ensuring cross-functional alignment, operational readiness, and successful execution of complex implementations while partnering…
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Technical Product Delivery Manager
JPMorganChase —Columbus, OH
Leads Agile delivery using Scrum/Kanban, driving ceremonies (planning, refinement, standups, demos, retros) and improving predictability through metrics and…
$133,000 - $200,000 a year
9d

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delivery manager jobs near frederick, md

Associate Service Delivery Manager

designDATA -
Gaithersburg, MD

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Job Details

Full-time

Qualifications

Customer communication

Full Job Description

Overview:

JOB SUMMARY: The Associate Service Delivery Manager position is responsible for delivering our IT managed services to a portfolio of client accounts with the support of a cross-functional team. This role involves helping designDATA safeguard our revenue, retain our clients, grow our accounts, and spearhead projects to modernize client infrastructure.

Responsibilities:

ESSENTIAL FUNCTIONS:

Account Management

Manage 15 to 20 client accounts with the support of a dedicated cross functional team
Drive contract renewal and project sales activities within assigned accounts to meet service renewal and expansion targets, to include cultivating leads and generating and presenting proposals
Motivate clients to adopt designDATA infrastructure and IT offerings
Analyze clients’ environments and needs regularly to identify new sales opportunities
Meet with clients regularly to ensure satisfaction with our services
Establish and maintain key relationships with our clients
Obtain, evaluate, and select quotes from vendors and partners to meet client needs
Ensure both the company and clients adhere to contract terms
Plan and organize daily activities related to operations and customer service
Coordinate and manage client equipment acquisition and scheduled maintenance
Act as the client's authorized representative as needed for other technology vendors

Customer Service

Communicate and escalate issues as needed with the senior leadership team
Act as the point of contact for client concerns and escalate issues appropriately
Identify and promote opportunities to improve our processes and service delivery
Schedule client maintenance periods and downtime with the client and designDATA
Act as Incident Manager for issues affecting clients during regular business hours
Participate in the On-Call Operations Manager rotation for after-hours incidents
Client Documentation to enhance optimal service efficiency
Client Health Management
Client Retention and Contract Renewals to maintain MRR
CBR process adherence and Improvements
Client Meeting adherence and Improvements

Project Management

Meet with internal subject matter experts and resource managers to plan and staff projects
Keep clients informed, manage their expectations, and drive delivery of their dependencies
Keep our leadership team informed of project status, including new risks and needs
Manage project pipeline and assigned quota

KNOWLEDGE, SKILLS & ABILITIES:

Outstanding ability to work both independently and within a team environment
Outstanding communications and customer relations skills
Excellent documentation management skills
Strong and diverse technical skills with a willingness to be hands on as needed
Proven ability to communicate with both end users and executives
Willingness to go “above and beyond” to exceed customer expectations
Effective client-facing interpersonal skills; comfortable and effective at acting as a liaison between multiple technology groups
Tailors’ communication appropriately within the team, the company, and clients
Exceptional analytical and problem-solving skills
Works well under stress, pressure, and deadlines
Thrives on working well with clients and provides exceptional service
Well-organized, self-directed team player

Qualifications:

QUALIFICATIONS:

Bachelor’s degree in information technology management or related field, preferred
3+ years of progressive IT experience
IT management and/or supervisory experience desired but not required
Proven track record managing a diverse technology group in a fast-paced and customer- focused team environment
Attain CompTIA Project+ or other approved Project Management certification within 9 months of moving into this role

WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities, and abilities. Travel will be required to participate in events or meet with clients and are typically day trips in nature.

REASONABLE ACCOMODATION: It is design DATA, Inc.’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

PREFERENCE STATEMENT: design Data, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

PAY TRANSPARENCY STATEMENT: design Data, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor’s legal duty to furnish information.

We are an equal opportunity employer and comply with all non-discrimination obligations, including the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability, veteran status, and other protected characteristics. The EEO is the Law, and the poster is available https://www.eeoc.gov/poster. For questions on the job posting contact (781) 312-8005

If you need assistance or special accommodations during the application process, please contact the appropriate Human Resources Department at [email protected].

Apply Now

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delivery manager jobs in frederick, md

Associate Service Delivery Manager

Delivery Manager

Delivery Manager

Program Delivery Manager - FDA

Technical Functional Delivery Manager

Infrastructure Delivery Manager

Transportation & Logistics Manager / Class A CDL Truck Driver

Associate Manager, Sales & Delivery - Gaithersburg Service Center

NW Deployment Build Lead I, NW Deployment, AWS DC Global Network Delivery

Delivery Lead - Capital Hot Tub

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