Top 61 Clinical patient support representative Jobs in Frederick Md

AT Patient Rescheduling Rep
RadNet —Frederick, MD
- $18.21 - $20.69 an hour
- Full-time
- Remote
- Microsoft Outlook
- OSHA
- HIPAA
- Opportunities for advancement
11d
Patient Service Representative (Part Time)
CRH Healthcare, LLC —Frederick, MD
- $17.00 - $21.50 an hour
- Part-time
- Urgent Care
- Clinic experience
- Outpatient experience
- Health insurance
- Dental insurance
Quick Apply
3d
Patient Service Representative
Dental One Associates of Frederick —Frederick, MD
- $20 - $25 an hour
- Full-time
- Dental office
- Medical office experience
- Cleaning
- Dental insurance
- 401(k)
Athletic Trainer
Athletico Physical Therapy —Westminster, MD
- $52,500 - $55,000 a year
- Overtime
- CPR Certification
- High school
- Writing skills
- Paid parental leave
- Health savings account
Regulatory Coordinator
CBH Health LLC —Gaithersburg, MD
- $27 - $30 an hour
- Psychiatry
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Lab Technician
GeneDx —Gaithersburg, MD
- $23 - $24 an hour
- Weekends as needed
- Math
- Bachelor's degree
- Computer skills
Clinical Patient Support Representative
United Urology Group —Germantown, MD
- Full-time
- Vital signs
- HIPAA
- High school diploma or GED
- Dental insurance
- Tuition reimbursement
Quick Apply
11d
Medical Assistant I
Maryland Oncology —Frederick, MD
- $15.00 - $23.01 an hour
- Vital signs
- High school diploma or GED
- Clinic
12d
Front Office Coord I
Maryland Oncology —Germantown, MD
- $19.82 - $30.49 an hour
- Mid-level
- 3 years
- High school diploma or GED
12d
Patient Service Representative PRN (As Needed)
Washington Radiology —Hagerstown, MD
- $18 - $23 an hour
- PRN
- Basic math
- High school diploma or GED
- Clinic
- Paid time off
Medical Assistant (MA) (Certified and Non-Certified)
Family Healthcare of Hagerstown —Hagerstown, MD
- $20.04 - $30.87 an hour
- Full-time
- CPR Certification
- Customer service
- English
- 403(b) matching
- AD&D insurance
Quick Apply
Customer Engagement Specialist
GeneDx —Gaithersburg, MD
- $21 - $26 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Writing skills
Adjunct - Clinical Instructor
Hood College —Frederick, MD
- $59 an hour
- Part-time
- Laboratory
- Classroom
- Nursing
- Paid orientation
Quick Apply
Surgical Medical Assistant/Coordinator
Maryland Oncology —Rockville, MD
- $17.99 - $27.67 an hour
- Microsoft Excel
- Microsoft Outlook
- Surgery
3d
Associate Vice President, Epic Program
Adventist HealthCare —Gaithersburg, MD
- $187,186.20 - $280,779.29 a year
- Full-time
- Pass drug screening
- Master's degree
- 8 years
- Free parking
- AD&D insurance
Regulatory Affairs Scientist
CICONIX, LLC —Fort Detrick, MD
- $78,000 - $81,000 a year
- Full-time
- Background check
- Office
- Senior level
- Paid time off
Quick Apply
6d
Chiropractic Assistant
Excelsia Injury Care —Gaithersburg, MD
- $18 an hour
- Part-time
- CPR Certification
- Vital signs
- Inventory management
- Paid training
- Health savings account
Quick Apply
RN II
Maryland Oncology —Rockville, MD
- $74,979 - $101,199 a year
- Nursing
- OSHA
- RN License
12d
Triage RN II
Maryland Oncology —Rockville, MD
- $73,005.07 - $112,320.00 a year
- Nursing
- OSHA
- RN License
12d
Patient Service Representative/Procedure Scheduler
DIGESTIVE CARE SPECIALISTS LLC —Germantown, MD
- $20 - $24 an hour
- Full-time
- Spanish
- Mid-level
- Perioperative Care
Quick Apply
8d

I want to receive the latest job alert for clinical patient support representative in frederick md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

clinical patient support representative jobs near frederick md

Patient Representative jobs in Germantown, MD

Certified Medical Assistant jobs in Hagerstown, MD

Personal Trainer jobs in Westminster, MD

Medical Assistant jobs in Frederick, MD

Surgical Coordinator jobs in Rockville, MD

Chiropractic Assistant jobs in Gaithersburg, MD

Regulatory Affairs Specialist jobs in Fort Detrick, MD

Patient Services Representative jobs in Frederick, MD

Adjunct Instructor jobs in Frederick, MD

Laboratory Technician jobs in Gaithersburg, MD

Patient Representative jobs in Lompoc, CA

Patient Representative jobs in Philadelphia, PA

Patient Representative jobs in Milton, MA

Patient Sitter jobs in Columbia, SC

Patient Sitter jobs in San Jose, CA

Patient Representative jobs in Norfolk, VA

No Experience Office Assistant jobs in Fullerton, CA

Front Office Coordinator jobs in Cypress, TX

Front Office Coordinator jobs in Reston, VA

Front Office Coordinator jobs in Marietta, GA

AT Patient Rescheduling Rep

RadNet -
Frederick, MD

Apply Now

Job Details

Full-time
$18.21 - $20.69 an hour
11 days ago

Benefits

Opportunities for advancement

Qualifications

De-escalation techniques
Conflict de-escalation
High school diploma or GED
Customer support

Full Job Description

Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as our Patient Rescheduling Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.

JOB SUMMARY

The Patient Rescheduling Representative plays a crucial role in the patient communication process for the Authorization Team. The representative will serve as the liaison between our patients and the

Authorization Team, handling all rescheduling/cancellation calls to our patients, as well as receiving

incoming patient rescheduling inquiries. This role will require superior customer service skills, and the

ability to navigate and de-escalate challenging situations. The Patient Rescheduling Representative will be an effective communicator, providing accurate information to our patients and successfully answering their inquiries. The Patient Rescheduling Representative is part of a dynamic team that delivers an exceptional patient experience through superior customer service, empathy, and patience.

You will:

Monitor assigned rescheduling worklist and ensure patient contact within designated rescheduling time frame, utilizing all tools and required methods of communication.
Take ownership of assigned accounts, perform necessary rescheduling follow-up, and understand when the account has been worked to its furthest extent.
Review and follow rescheduling/cancellation instructions and authorization timelines, confidently relaying pertinent information to our patients, offering self-pay options and following cancellation protocols.
Ensure all incoming patient inquiries are solved for and determine when escalation is needed.
Investigate accounts requiring scheduling updates due to exam changes and appropriately reschedule appointments.

Ability to de-escalate challenging rescheduling situations with little to no guidance.
Demonstrate superior customer-service skills, empathy, and patience while adhering to rescheduling/cancellation protocols.

If You Are:

High School Diploma or equivalent required.
Bachelor’s degree in business, healthcare, or a related field preferred.
Previous experience in a phone and/or customer experience/support role preferred.
Previous experience working on authorizations or in radiology preferred.
Strong interpersonal skills.
Ability to handle inbound and outbound phone calls in the English language fluently.
Knowledge and ability to navigate office equipment (such as computer) and understand computer applications such as Word, Excel, Outlook and webchat.
Ability to scan and label documentation into a patient’s chart.

Ideal Candidate will possess:

Maintain departmental Quality Index (QI) and productivity standards.

Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
Demonstrates initiative, personal awareness, professionalism and integrity, and exercise confidentiality in all areas of performance.
Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
Follows OSHA regulations, RadNet and site protocols, policies and procedures.
Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
Follows OSHA regulations, RadNet and site protocols, policies and procedures.
Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.

Pay Range: $18.21 - $20.29 per hour

Pay Range: USD $18.57 - USD $20.69 /per hour Shift: Mornings Shift Variations: Monday-Friday, 8:00am-4:30pm

Apply Now

Refine Your Search

clinical patient support representative jobs in frederick md

AT Patient Rescheduling Rep

Patient Service Representative (Part Time)

Patient Service Representative

Athletic Trainer

Regulatory Coordinator

Lab Technician

Clinical Patient Support Representative

Medical Assistant I

Front Office Coord I

Patient Service Representative PRN (As Needed)

Medical Assistant (MA) (Certified and Non-Certified)

Customer Engagement Specialist

Adjunct - Clinical Instructor

Surgical Medical Assistant/Coordinator

Associate Vice President, Epic Program

Regulatory Affairs Scientist

Chiropractic Assistant

RN II

Triage RN II

Patient Service Representative/Procedure Scheduler

I want to receive the latest job alert for clinical patient support representative in frederick md

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected