Top 130 Service desk Jobs in Frederick Md

Customer Service Representative
Nauticon Office Solutions —Gaithersburg, MD
- From $43,000 a year
- 8 hour shift
- Bilingual
- Background check
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
Tech Customer Support
Aircraft Owners and Pilots Association —Frederick, MD
- $29 - $34 an hour
- Monday to Friday
- Microsoft Outlook
- Computer Science
- Mid-level
- Wellness program
- Paid parental leave
IT Service Desk Support Specialist
Music & Arts —Frederick, MD
- $68,000 - $90,000 a year
- Email
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Frederick, MD
- $17.15 - $20.15 an hour
- Part-time
- Administrative experience
- Computer skills
- Communication skills
Medical Office Assistant - Physicians Urology Practice
Frederick Health —Frederick, MD
- $18.09 - $24.24 an hour
- Overtime
- High school diploma or GED
- Organizational skills
- Communication skills
- Disability insurance
- Dental insurance
Quick Apply
3d
Medical Office Assistant - Comprehensive Care Center - Full-time
Frederick Health —Frederick, MD
- $18.09 - $24.24 an hour
- Overtime
- 18 years or older
- Spanish
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Front Desk Receptionist - Outpatient Rehab at Frederick Health
TX Team Rehab, Inc. —Frederick, MD
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Patient Service Representative (Part Time)
CRH Healthcare, LLC —Frederick, MD
- $17.00 - $21.50 an hour
- Part-time
- Urgent Care
- Outpatient experience
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
14d
Hotel Front Desk Clerk - Residence Inn
PLAMONDON HOSPITALITY PARTNERS LLC —Frederick, MD
- $17.00 - $17.50 an hour
- Part-time
- In person
- Residential
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
9d
Front Desk Receptionist / Coordinator at the Temple Frederick a Paul Mitchell Partner School
THE TEMPLE —Frederick, MD
- $16.75 - $21.00 an hour
- Part-time
- Computer literacy
- Communication skills
- Entry level
Quick Apply
Receptionist
Law Office of Lena A Clark LLC —Frederick, MD
- $20 - $24 an hour
- Full-time
- Mid-level
- Computer skills
- Financial services
- Paid holidays
- Health insurance
Quick Apply
3d
Medical Administrator - Part-time
MYK PSYCHIATRY LLC —Frederick, MD
- $23 - $25 an hour
- Part-time
- Computer literacy
- Primary Care
- HIPAA
Quick Apply
13d
Receptionist (Part time)
Frederick Crossing —Frederick, MD
- Part-time
- Administrative experience
- High school diploma or GED
- Data entry
- Health insurance
- Life insurance
Quick Apply
Front Desk Coordinator
Arete' Health PT —Frederick, MD
- Full-time
- Clinic
- Outpatient
- Entry level
Quick Apply
Front Desk Coordinator
Breakthrough Counseling Services —Jefferson, MD
- Part-time
- Marketing
- Entry level
Front Desk Agent
Country Inn & Suites —Frederick, MD
- From $15 an hour
- Part-time
- Customer service
- Hotel
- Food service experience
- On-the-job training
- Flexible schedule
Quick Apply
3d
Front Desk Representative
Gastro Health —Frederick, MD
- Full-time
- Spanish
- Mid-level
- High school diploma or GED
- Profit sharing
- Paid holidays
Quick Apply
1d
Help Desk Support Analyst (Associate-Level)
Link Solutions, Inc. —Frederick, MD
- Full-time
- Office
- Windows
- Organizational skills
- Paid holidays
- Disability insurance
Admin: Front Desk Medical Office
Dagenhart Health And Wellness LLC —Frederick, MD
- $18 - $20 an hour
- Part-time
- HIPAA
- Mid-level
- Administrative experience
Quick Apply
Customer Service Representative (100 Onsite)
Navistar Direct Marketing —Frederick, MD
- Full-time
- Writing skills
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
3d

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Customer Service Representative

Nauticon Office Solutions -
Gaithersburg, MD

Quick Apply

Job Details

Full-time
From $43,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
Flexible schedule

Qualifications

Bilingual
Software troubleshooting
Customer service
English
Contracts
Individual consumer customer service

Full Job Description

Customer Service Representative

About Nauticon

Nauticon (www.nauticon.com) is a technology leader that proudly serves customers with printing and imaging products, managed IT services, and workflow management. Nauticon’s primary core value is “Service First.” All Nauticon team members are expected to exhibit excellent customer service and our customer feedback indicates that we practice what we preach! Imagine working for a company selling cutting-edge technology products that provide competitive benefits, competitive pay, and more. As one of the largest and growing local technology leaders, we want you to join us!

Salary: $43,000+, commensurate with experience and qualifications

Work Hours: M-F 8am-5pm

Position summary: Nauticon is seeking a customer-centric, detail-oriented Customer Service Representative to support its Managed IT and Office Equipment service operations. The primary responsibilities of the Customer Service Representative are to answer incoming customer calls, enter service tickets and supply orders into the appropriate database, assign and schedule service tickets, and respond to customer inquiries. This position provides ample exposure to both IT and general business operations and is a fantastic entry-level career opportunity. Company breakfasts, prize wheel spins, team-building events, hybrid work schedules, company swag, and the opportunity to attend an all-expenses paid trip for two are just a few of the perks that make Nauticon such a great place to work—apply today and see for yourself!

Position responsibilities:

· Answer overflow IT help desk and office equipment service and supply calls

· Create service tickets and supply orders in the appropriate database

· Assign and schedule service tickets as needed

· Assist customers with troubleshooting minor service issues via phone

· Respond to customer inquiries

· Maintain current customer information in database (i.e. phone number, address, point of contact)

· Review service tickets for completion and mark as “closed” when appropriate

· Other administrative duties as assigned

Skills and Abilities:

· Excellent communication skills

· Ability and desire to provide exceptional customer service

· Ability to act with a sense of urgency while paying attention to detail

· Ability to multi-task effectively and thrive in a fast-paced environment

· Ability to work independently and as part of a team

Education/Experience Requirements:

· 1-3 years of customer service experience

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. These statements are not intended to be an exhaustive list of all responsibilities, duties and skills, nor are these statements intended to create a contract of employment between the employee and Nauticon.

Nauticon is an Equal Opportunity Employer
Nauticon provides equal employment opportunity to all employees and job seekers without regard to race, color, religion, national origin, sex, age, disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other protected characteristic under federal, state or local laws.

Benefits
Nauticon offers eligible employees an attractive benefits package including health care, tuition assistance, 401(k), paid time off and much more.

Job Type: Full-time

Pay: From $43,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift

Ability to Commute:

Gaithersburg, MD 20877 (Preferred)

Ability to Relocate:

Gaithersburg, MD 20877: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

service desk jobs in frederick md

Customer Service Representative

Tech Customer Support

IT Service Desk Support Specialist

Patient Service/Front Desk Coordinator Part Time

Medical Office Assistant - Physicians Urology Practice

Medical Office Assistant - Comprehensive Care Center - Full-time

Front Desk Receptionist - Outpatient Rehab at Frederick Health

Patient Service Representative (Part Time)

Hotel Front Desk Clerk - Residence Inn

Front Desk Receptionist / Coordinator at the Temple Frederick a Paul Mitchell Partner School

Receptionist

Medical Administrator - Part-time

Receptionist (Part time)

Front Desk Coordinator

Front Desk Coordinator

Front Desk Agent

Front Desk Representative

Help Desk Support Analyst (Associate-Level)

Admin: Front Desk Medical Office

Customer Service Representative (100 Onsite)

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