LEARNING MANAGEMENT SYSTEM ADMINISTRATOR
Company: Strategic Technology Institute, Inc. (STi)
Location: Quantico, VA – Primarily on-site with hybrid-model potential at DCSA Headquarters
Anticipated Start Date: September 30, 2026
Clearance: Active Secret clearance required
Employment Type: Full-time W-2 position contingent upon contract award and final Government staffing approval
Period of Performance: 30 September 2026 – 30 March 2031, inclusive of option periods.
POSITION OVERVIEW -
Strategic Technology Institute, Inc. (STi) is seeking a Learning Management System Administrator to support the Defense Counterintelligence and Security Agency Human Capital Management Office’s learning-technology environment at DCSA Headquarters in Quantico, Virginia.
This position will provide daily LMS administration and technical oversight, including course and user administration, digital-content integration, technical support, reporting, accessibility compliance, cybersecurity coordination, platform integration, and learning-technology optimization.
The successful candidate will combine hands-on enterprise LMS administration experience with SCORM or xAPI integration, technical troubleshooting, reporting, secure-system administration, vendor coordination, and long-term learning-technology planning.
PRIMARY RESPONSIBILITIES -
- Administer daily LMS operations, including course creation, configuration, catalogs, learner enrollments, assignments, completion tracking, and reporting.
- Manage learner, instructor, and administrator accounts, permissions, organizational structures, and system access.
- Serve as the primary LMS help desk and provide first-level technical support to learners, instructors, administrators, and other stakeholders.
- Develop and maintain LMS standard operating procedures, administrator job aids, user guides, knowledge articles, and technical documentation.
- Document technical issues, manage service tickets, coordinate with IT teams and vendors, and track problems through resolution.
- Monitor vendor performance against service-level agreements and communicate issue status, risks, and corrective actions to Government stakeholders.
- Upload, configure, test, and troubleshoot SCORM, xAPI, third-party courseware, and other digital learning content.
- Validate course launch, navigation, bookmarking, completion, assessment, and reporting functionality.
- Support integrations among the LMS, human resources information systems, single sign-on services, identity-management capabilities, and other enterprise platforms.
- Ensure LMS configurations and administrative processes comply with cybersecurity, data-privacy, records-management, and personally identifiable information requirements.
- Support learning-technology governance, configuration management, change control, Risk Management Framework documentation, and Authority to Operate activities.
- Conduct platform, courseware, and digital-content audits for Section 508 accessibility.
- Develop recurring LMS reports and analyze usage data, service metrics, user feedback, and system performance to recommend improvements.
- Evaluate emerging learning technologies and support technical assessments, market comparisons, feasibility studies, and controlled pilot programs.
- Develop and maintain a learning-technology roadmap addressing system optimization, modernization, integration, and potential legacy-system replacement.
- Coordinate with DCSA human capital, information technology, cybersecurity, instructional-design, training, data-management, and vendor stakeholders.
REQUIRED QUALIFICATIONS -
- U.S. citizenship and current active Secret or higher U.S. Government security clearance required.
- Bachelor’s degree or higher in information systems, learning technology, instructional technology, computer science, education technology, business systems, or a closely related discipline.
- Experience administering an enterprise learning management system or comparable learning-technology platform.
- Experience configuring courses, catalogs, enrollments, assignments, learner records, permissions, and completion reports.
- Experience integrating, testing, and troubleshooting SCORM or xAPI courseware.
- Experience providing LMS help-desk support, managing service tickets, and coordinating issue resolution with IT teams or vendors.
- Experience developing LMS procedures, user guides, administrator job aids, knowledge articles, or technical documentation.
- Knowledge of data privacy, PII protection, cybersecurity controls, and secure-system administration.
- Knowledge of Section 508 accessibility requirements applicable to learning platforms and digital courseware.
- Strong technical troubleshooting, project-management, documentation, communication, and stakeholder-engagement capabilities.
- Ability to work primarily on-site at DCSA Headquarters in Quantico, Virginia.
REFERRED QUALIFICATIONS -
- Prior DCSA, DoD, Intelligence Community, or Federal LMS administration experience.
- Experience with DoD learning systems or enterprise Federal training environments.
- Experience supporting Risk Management Framework, cybersecurity authorization, or Authority to Operate activities.
- Experience integrating an LMS with HRIS, identity-management, or single sign-on services.
- Familiarity with Universal Design for Learning principles.
- Experience evaluating microlearning, gamification, social-learning, or other emerging learning technologies.
- Experience managing vendor service-level agreements or developing learning-technology roadmaps.
- Applicable LMS administration, learning technology, information technology, or cybersecurity certification.
- Experience with Microsoft SharePoint, Visio, Planner, or Forms.
WORK ENVIRONMENT -
- Primary place of performance is DCSA Headquarters at the Russell-Knox Building in Quantico, Virginia.
- Work is primarily on-site. Limited telework may be permitted under a schedule approved by the Government.
- The position requires regular coordination with human capital, information technology, cybersecurity, instructional-design, training, and vendor stakeholders.
- Local National Capital Region travel and occasional travel to other DCSA locations may be required.
- The anticipated contract period extends through March 30, 2031, if all options are exercised.
ABOUT STi -
Strategic Technology Institute, Inc. (STi) supports national security missions across engineering, maintenance and repair, logistics, information technology, cybersecurity, and program control. STi is a minority-owned Small Disadvantaged Business focused on delivering flexible, mission-driven solutions to Federal customers.
STi is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any other protected status.
Key Identifiers: learning management system, LMS administrator, LMS administration, SCORM, xAPI, learning technology, Section 508, RMF, ATO, cybersecurity, technical support, DCSA, DoD, Secret clearance
Pay: $95,000.00 - $115,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
Experience:
- DoD enterprise learning management system administration: 3 years (Required)
- SCORM or xAPI courseware integration and troubleshooting: 2 years (Preferred)
Security clearance:
Ability to Commute:
- Quantico, VA 22134 (Required)
Work Location: In person
