Top 2 Customer service representative 2nd shift Jobs in Fremont, In

Customer Service Representative 2nd shift
HI-LEX CONTROLS INC —Litchfield, MI
- Full-time
- ERP systems
- Mid-level
- Bachelor's degree
Quick Apply
Customer Service Associate - Bronson Commons, Second Shift, 64h/pp
Bronson Healthcare —Bronson, MI
- Part-time
- Acute care
- Hospital
- Sanitation

Discover related jobs

Based on your search for customer service representative 2nd shift jobs.

2nd Shift Bilingual (English/Spanish) Call Center Agent
Ambs Call Center —Jackson, MI
Earn a $1 per hour differential once you have graduated training and are handling all calls. Requires primarily sitting at a desk for extended periods.
Up to $27.45 an hour
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Solutions Specialist (Second Shift)
AWeber —Columbus, OH
We collaborate everyday using a variety of tools such as slack, google meet, and confluence/ JIRA to ensure we're making decisions with our customers' best…
Customer Service Rep - Second Shift
Planet Fitness - Duo Fit, LLC —Columbus, OH
Continual talking in person with members and answering incoming membership calls. Greet members, prospective members and guests by providing exceptional…
Quick Apply
11d

Show more jobs in cities nearby

I want to receive the latest job alert for customer service representative 2nd shift in fremont, in

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative 2nd shift jobs near fremont, in

Customer Service Representative jobs in Pennsylvania

Client Service Associate jobs in Philadelphia, PA

Guest Service Agent jobs in Boston, MA

Remote Work From Home Customer Service jobs in Leander, TX

Customer Service Representative Remote jobs in Arlington, TX

Customer Service Representative jobs in Raleigh, NC

Customer Service Representative jobs in Montgomery, AL

Customer Service Representative jobs in Tulsa, OK

Customer Service Representative jobs in Pensacola, FL

Customer Service Representative jobs in Mcdonough, GA

Work At Home Remote Customer Service jobs in Delaware

Customer Service Representative jobs in Youngstown, OH

Customer Service Representative jobs in Gresham, OR

Cx Customer Experience jobs in Remote

Customer Service Representative 2nd shift

HI-LEX CONTROLS INC -
Litchfield, MI

Quick Apply

Job Details

Full-time

Qualifications

Report preparation
Customer communication
Google Sheets
ERP systems
MRP
Productivity software
Quality data entry
Customer data entry

Full Job Description

The Company

Founded in 1946, HI-LEX is a leading supplier of window regulators, door modules, power lift gate systems, and mechanical control cables primarily serving the automotive industry, but also the power sports, marine, construction equipment, and medical device sectors. Headquartered in Takarazuka, Japan (near Osaka), and listed on the Tokyo Stock Exchange (TSE), HI-LEX employs more than 12,000 associates across its global footprint.

In the Americas region, HI-LEX has grown steadily in the region, and now has ten (10) manufacturing facilities across the the United States, Mexico, and Brazil. In the U.S., HI-LEX operates under three divisions: HI-LEX America in Battle Creek, Michigan; HI-LEX Controls in Hudson, Litchfield, and Hazel Park, Michigan; and Daedong HI-LEX of America in Cusseta, Alabama. The company’s automotive center is in Rochester Hills, Michigan which consists of Finance, Sales, Engineering, Testing, Program Management, Human Resources, Purchasing and IT.

Position Summary

Verify customer EDI and ships appropriately, and assists the Customer Service Supervisor in verifying customer portals. Assist in answering customer issues, and attends pre-launch meetings for new products and handles all activities with shipping of that product.

Key Roles and Responsibilities

Assist with the department goal 100% on time delivery.
Review customer generated reports to ensure accurate delivery of product through the ASN.
Completes shipping and receiving paper work as needed.
Contact and communicate with other departments regarding customer shipments.
Works closely with program management on new business shipments.
Actively participates in FG cycle counts to ensure cycle count accuracy is 100%.
Works with MFG when inventory is not accurate.
Problem solves customer issues.
Assist in the training of new associates to Customer Service.
Monitor and review scorecards, and handle any disputes to get points back.
Works closely with the Materials Department to achieve cost reduction ideas.
Set up customer parts, or customers in the Plex system.
Maintain customer order communication for changes, quality issues, or other issues and reports out to MFG, Quality and Materials Managers.
Contacts carriers for pickups.
Assist material handlers with staging shipments, and kan baan activity.
Scan barcodes, and verify container counts.
Manage Empty dunnage coming back.

Education

Bachelor’s Degree in Business Management and or Supply Chain Management. Or 2 years minimum with a Tier 1 or 2 environment.

Functional Experience

Must be able to work in a fast paced environment.
Must have excellent communication, attention to detail, and multitasking skills.
Good PC skills navigating, MS Office, Google Sheets, ERP software and good data entry skills.
Good problem solving skills, and be able to resolve customer issues quickly.

Industry Experience

Plex Experience / ERP / MRP experience preferred.

Core Competencies

Detailed.
Good Communicator.

Physical Requirements

Ability to lift up to 20 pounds

Required Skills

Data Entry
Plex use / ERP / MRP
Google Sheets, MS Office
Problem solving skills

Other Requirements

Prepare reports as necessary.
Support 5S
Hours will 2pm to 10pm subject to varibles in the Materials Department

Quick Apply

Refine Your Search

customer service representative 2nd shift jobs in fremont, in

Customer Service Representative 2nd shift

Customer Service Associate - Bronson Commons, Second Shift, 64h/pp

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for customer service representative 2nd shift in fremont, in

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected