JOB TITLE: Shipping Supervisor
DEPARTMENT: Operations Support
REPORTS TO: Manufacturing Operations Manager
FLSA STATUS: Hourly Non-Exempt
COMPANY OVERVIEW: LogistiQ is a dynamic and rapidly growing conveyor system integrator dedicated to providing turn-key innovative solutions to the retail, e-commerce & distribution markets. In our 750,000 sq. ft. facility located in Port Clinton, Ohio, you will find a team of innovators dedicated to building solutions that solve our customers’ evolving needs.
At LogistiQ, our core values of integrity, innovation, accountability, and collaboration are the cornerstones of our success. Integrity is at the heart of everything we do, ensuring honesty and transparency in our actions. Innovation drives us to constantly seek creative solutions and push the boundaries of what's possible. Accountability means we take responsibility for our work and uphold the highest standards. Collaboration fuels our collective strength, bringing together diverse perspectives to achieve common goals. By embracing these values, we foster a culture that not only delivers exceptional results but also makes LogistiQ a great place to work.
JOB SUMMARY: The Shipping Supervisor is responsible for overseeing all outbound logistics operations at the manufacturing facility. This role manages a team of shippers, ensures timely and accurate shipments, coordinates with carriers, and upholds safety and quality standards. The Shipping Supervisor plays a key role in optimizing daily shipping workflows, maintaining compliance, and supporting continuous improvement in logistics operations.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following:
- Supervise daily shipping operations, including order picking, packing, pallet building, labeling, documentation, and truck loading.
- Lead and manage shipping staff, including scheduling, training, task delegation, and performance monitoring.
- Coordinate outbound shipments with production, inventory, and customer service departments to ensure timely fulfillment.
- Work with freight carriers and logistics providers to schedule pickups, manage freight quotes, and resolve issues.
- Ensure all shipments are properly packaged, documented, and comply with company, customer, and regulatory standards.
- Monitor inventory of shipping materials (e.g., pallets, shrink wrap, labels) and place replenishment orders as needed.
- Enforce and monitor safety protocols, proper use of equipment, and housekeeping standards in the shipping area.
- Use ERP systems and shipping software to track shipments, generate documents, and update shipment statuses.
- Troubleshoot and resolve shipping delays, discrepancies, or customer complaints in a timely manner.
- Support continuous improvement initiatives by identifying and implementing process improvements in shipping workflow and efficiency.
- Maintain and report on shipping KPIs, such as on-time shipment rate, accuracy, and load efficiency.
- Ensure compliance with all safety procedures and company policies.
- Operate forklifts or pallet jacks to organize shipments and load trucks as needed.
- Other duties as assigned
SUPERVISORY RESPONSIBILITIES:
- Supervises Shipping individual contributors.
- Conducts performance evaluations that are timely and constructive.
- Handles employee conduct as needed and in accordance with company employee handbook and in coordination with Human Resources.
TRAVEL DEMANDS:
- May require occasional travel locally, to customer sites, or for training purposes.
QUALIFICATIONS & REQUIREMENTS:
- Strong understanding of shipping procedures, freight classifications, and documentation.
- Proficient with ERP systems and shipping platforms.
- Basic computer knowledge, including Microsoft Office.
- Strong basic math (addition, subtraction, multiplication, division).
- Ability to convert decimals to fractions and read a tape measure to 1/16”.
- Basic reading and writing proficiency.
- Operate forklifts and pallet jacks safely.
- Comfortable working with hand tools, pallet jacks, shrink wrappers, and overseeing use of nail guns and saws for custom packaging as needed.
- Strong leadership, communication and problem-solving skills including prioritizing duties.
- Excellent attention to detail and organizational skills.
- Requires use of PPE such as safety glasses, gloves, and safety shoes.
- Successful completion of 90-day probationary period
EDUCATION & EXPERIENCE:
- High school diploma or equivalent required. Associate or bachelor’s degree in logistics, supply chain or related field preferred.
- Minimum of 3-5 years of experience in shipping or warehouse operations, including at least 1-2 years in a supervisory or lead role.
PHYSICAL DEMANDS:
Some functions include: prolonged periods of sitting at a desk and working on a computer; talking on phone; climbing up and down stairs; walking shop floor; standing, stooping, bending, reaching, crawling, and occasionally lifting 50 lbs. or more.
PHYSICAL ACTIVITIES:
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.
Moving in different positions to accomplish tasks in various environments including tight & confined spaces.
Remaining in a stationary position, often standing or sitting for prolonged periods.
Moving about to accomplish tasks or moving from one worksite to another.
Adjusting or moving objects in all directions.
Communicating with others to exchange information.
Repeating motions that may include wrists, hands and/or fingers.
Operating machinery and/or power tools.
Operating motor vehicles or heavy equipment.
Assessing the accuracy, neatness and thoroughness of the work assigned.
PHYSICAL DEMANDS:
Sedentary work that primarily involves sitting/standing.
Light work that includes moving objects up to 20 pounds.
Medium work that includes moving objects up to 50 pounds.
Heavy work that includes moving objects up to 100 pounds or more.
ENVIRONMENTAL CONDITIONS:
Outdoor elements such as precipitation and wind.
Small and/or enclosed spaces.
No adverse environmental conditions expected.
WORK ENVIRONMENT: This role primarily operates within a manufacturing facility, with exposure to production floor activities and office environments.
AAP/EEO STATEMENT: LogistiQ firmly believes in equal employment opportunity for all and the importance of each employee as an individual. It is the policy of LogistiQ that there will be no discrimination against any employee or applicant for employment based on race, religion, creed, color, national origin, citizenship, marital status, sex, age, sexual orientation, gender identity, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. It is the policy of LogistiQ that we will recruit, hire, train, and promote persons in all job titles, and ensure that all other personnel actions are administered without regard to race, religion, creed, color, national origin, citizenship, marital status, sex, age, sexual orientation, gender identity, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements. A strong commitment from each employee is necessary to ensure equal employment opportunity for all.
NOTE: This Job Description may be modified due to business necessity.
