Top 10 It specialist (network services) Jobs in Fresno, Ca

IT Support Analyst I
D&H —Fresno, CA
- Microsoft Excel
- Microsoft Outlook
- Windows
- Health insurance
- Dental insurance
Product Support Engineer
Voice Products Inc —Fresno, CA
- $80,000 - $90,000 a year
- Urgently hiring
- Hybrid work
- Background check
- Clean driving record
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Court Technology Analyst
Madera Superior Court —Madera, CA
- $7,091 - $8,619 a month
- Online Application
- Background check
- Computer Science
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
9d
Technical Support Specialist III
Creative Business Solutions LLC —Clovis, CA
- $38 - $55 an hour
- Weekends as needed
- Background check
- Computer Science
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
IT Help Desk Administrator II - III
Span Construction & Engineering, Inc. —Madera, CA
- $23 - $32 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
1d
Applebee's Restaurant Systems Manager
Applebee's —Fresno, CA
- On call
- Research
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- 401(k)
Quick Apply

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Product Support Engineer
Voice Products Inc —Fresno, CA
 Responsible for providing analysis, diagnosis, and troubleshooting of customer inquiries via phone, e-mail, and in the field when necessary.
$80,000 - $90,000 a year
Quick Apply
Substation Engineer
PRIDE RESOURCE PARTNERS LLC —California
Provide technical consultation and engineering guidance to internal stakeholders, field personnel, and project teams. The employee may be required to travel.
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IT Support Specialist
DataField Technology Services —West Jefferson, OH
This is an excellent opportunity for an experienced IT professional who enjoys working directly with end users, solving technical problems, and supporting day-…
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IT Helpdesk Technician
STAQ Pharma Inc —Columbus, OH
Participate in ongoing training to develop technical and compliance-related skills. Certification in Information Technology, Computer Science, or related field;…
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it specialist (network services) jobs near fresno, ca

IT Support Analyst I

D&H
Fresno, CA

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Job Details

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Work from home
Vision insurance
Gym membership
Employee stock ownership plan

Qualifications

Desktop computer repair
Asset management
Network troubleshooting
Mobile device support
Microsoft Excel
Microsoft Outlook
IT user and group management
Phone communication
IT asset management
Triage
Laptop (troubleshooting support)
Hardware maintenance
Windows
Incident Escalation
Printer (troubleshooting support)
Android
Analysis skills
Documentation tools
Barcode scanners
Barcode scanning for logistics
Internal employee customer service
On-site repair services (office equipment)
Desktop (troubleshooting support)
Computer management
Hardware configuration
IT procurement
Incident management operations support
Customer support ticket management
Microsoft Teams
Trade school

Full Job Description

IT Support Analyst

Working Hours:

Sun : 7:00p-3:30a PST

Mon: 3:00p - 11:30p PST

Tue: 3:00p - 11:30p PST

Wed: 2:00p - 10:30p PST

Thu: 3:00p - 11:30p PST

This is role is onsite in Fresno, CA

D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets.

We are empowered by our employee Co-Owners who provide the industry’s best service, and we promote a collaborative culture.
We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
As a D&H Co-Owner you receive numerous discounts on services.
We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.

SUMMARY

The IT Support Analyst I – DC Operations is responsible for providing hands on, onsite, and remote support for technology used within a warehouse and DC environment. This role supports day to day ticket management for incidents and service requests. This includes supporting end user systems and applications, hardware refreshes, repairs, and onsite technical needs unique to warehouse operations.

The position works closely with corporate IT and DC leadership to ensure timely resolution of incidents, proper account provisioning, and safe, reliable technology operations in support of DC productivity.

This role operates in a warehouse environment that may be louder, dirtier, and more physically demanding than a traditional office setting.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide onsite, phone, and remote end user support for Windows, Apple, and Android based systems in a DC and warehouse environment

Support warehouse and office IT equipment including desktops, laptops, tablets, RF guns, handheld scanners, printers, IP phones, cabling, and other peripherals
Install, deploy, troubleshoot, repair, and replace IT equipment as needed within the DC
Perform hardware refreshes, break fix repairs, and imaging of devices used in warehouse operations
Assist with setup and teardown of IT equipment for warehouse projects, staging areas, and operational initiatives
Utilize the ServiceNow ticketing system to create, update, triage, and escalate incidents and service requests
Investigate and troubleshoot operating systems, applications, peripherals, and connectivity issues
Provide basic network printing and barcode scanner support critical to warehouse workflows
Maintain accurate asset inventory and ensure proper tracking of equipment assigned to the DC
Oversee the lifecycle of workstation hardware from procurement to disposal ensuring that all equipment is tracked, secure & cost effective
Travel to other locations in North America as needed
Perform other related duties as assigned

PM Shift

Emphasis on hardware refreshes, repairs, imaging, preventative maintenance, and structured technical tasks during periods of reduced warehouse activity.
Perform user account provisioning and deprovisioning, including new hire and termination account creation and removal, as part of work trained and transitioned from corporate IT teams.
Support after hours warehouse operations and ensure systems and equipment are prepared for the following business day.

Account provisioning and deprovisioning duties will be trained and transitioned primarily to PM shift associates as part of workload balancing between corporate IT and distribution center support.

All account related work is performed in accordance with established IT procedures and approval workflows.

WORKING RELATIONSHIPS AND OVERSIGHT

This position reports directly to the IT Support Supervisor / Manager within the Technology Service Center and is part of the corporate IT support organization. Due to the onsite nature of the role, the IT Support Analyst I (DC Operations) works closely with DC leadership and management on daily operational needs, projects, and issue resolution.

This role requires the ability to navigate a dual support environment by balancing direction from corporate IT while collaborating with DC management to address onsite technology needs. When questions arise regarding priority, scope, security, or appropriateness of work requests, the associate is expected to escalate to IT leadership for guidance and decision making.

KNOWLEDGE, SKILLS, and/or ABILITIES

Strong troubleshooting and analytical skills with the ability to diagnose root causes and recommend appropriate solutions.
Working knowledge of end user computing, hardware, and systems in a warehouse environment.
Willingness and demonstrated ability to learn and grow skills in networking, server, and system administration.
Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and Teams, with the ability to use these tools for communication, documentation, and basic analysis.
Ability to quickly become proficient in proprietary and warehouse specific systems and applications.
Excellent written and verbal communication skills with the ability to interact professionally with technical and non-technical audiences.
Ability to follow documented processes and procedures with guidance while exercising sound judgment when escalation is required.
Strong customer service mindset with a collaborative team player approach.
Meticulous attention to detail, particularly with asset tracking, documentation, and account related tasks.
Willingness and ability to learn new technologies and continuously improve technical knowledge.

EDUCATION and/or EXPERIENCE

Education

One year Certificate from College or Technical School; or six months to one year related experience

Experience
- 1-2 years of impeccable customer service experience
- 1-2 years of help desk or technical support experience

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Refine Your Search

it specialist (network services) jobs in fresno, ca

IT Support Analyst I

Product Support Engineer

Court Technology Analyst

Technical Support Specialist III

IT Help Desk Administrator II - III

Applebee's Restaurant Systems Manager

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