Top 2 It helpdesk Jobs in Fresno Ca

IT Helpdesk
WESTERN VALLEY MEAT COMPANY —Fresno, CA
- $22 - $25 an hour
- Full-time
- Clean driving record
- Driving
- Travel
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12d
Visual Technician / Temporary / Site: CHS
Central Unified School District —Fresno, CA
- $19 an hour
- Part-time
- Bachelor of Science
- High school diploma or GED
- Driver's License

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Product Support Engineer
Voice Products Inc —Fresno, CA
 Responsible for providing analysis, diagnosis, and troubleshooting of customer inquiries via phone, e-mail, and in the field when necessary.
$80,000 - $90,000 a year
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12d
Program Success Associate (West Coast Only)
Tuition.io, Inc. —California
2+ years of previous customer service experience in a tech start-up environment utilizing internal software platforms or 3+ years customer service/call center…
$21.64 - $26.44 an hour
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IT Helpdesk Support
American Freight Management Company —Dublin, OH
Bachelor’s degree in computer science, Information Technology, or a related field is preferred, but not required. Strong problem-solving and analytical skills.
$17 - $25 an hour
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IT Helpdesk Technician
American business solutions inc —Columbus, OH
Knowledge of:* (1) computers & electronics;(2) oral & written communication tools & techniques; (3) customer support & personal service; (4) telecommunications…
$17 - $18 an hour
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IT Helpdesk

WESTERN VALLEY MEAT COMPANY -
Fresno, CA

Quick Apply

Job Details

Full-time
$22 - $25 an hour
12 days ago

Qualifications

Email customer support
Technical support via phone
Phone communication
In-person customer service
Hardware maintenance
Quality management
Software installation
User training (technical support)
Computer hardware
Driving
Desktop (troubleshooting support)
Office equipment installation
Hardware configuration
Physical inventory counts for inventory management
Computer networking
Technical customer support for office equipment
Hardware management
Technical support via email
Desktop administration
Associate's degree
Project planning phase
Communication skills
Peripheral hardware support
CompTIA A+
Entry level
Video conferencing systems operation
Ticketing system technical support
Standard operating procedures drafting
Time management
Client interaction via phone calls

Full Job Description

Summary

The IT Helpdesk’s role is supporting day-to-day operations. This includes planning, developing, installing, configuring, maintaining, securing, updating, and optimizing hardware/software. Responsible for end user hardware and software support issues, and support staff training where required. This role will be our closing shift role.

Responsibilities

Provide end user support for all phones, computers, conferencing equipment, and related hardware.
Monitor email and ticketing queues for proactive self-assignment of tasks and respond in the appropriate manner (phone, email, in person). Inform other team members of work status.
Support office and production floor equipment
Maintain physical backup inventory
Document job functions and procedures as necessary.
other job tasks as assigned by supervisor or/& manager

Education/Experience/Certifications

Associates Degree or equivalent combination of education and experience.
A+ is desirable.

Abilities/Key Competencies/Skills

Ability to travel between locations (must clean driving record to be insurable)
Operate with a customer service approach.
Demonstrate sound troubleshooting methodology and problem solving.
Demonstrate quality management in the performance of duties.
Demonstrate the ability to handle multiple tasks simultaneously.
Effective oral and written communication skills.
Ability to work as a team member as well as independently.
Demonstrate appropriate time management and project planning skills.
Seek self-development and learning opportunities.
Strong knowledge of commonly used concepts, practices, and procedures within the field.
Understanding of basic networking.

Western Valley Meat Company is an Equal Opportunity Employer. Candidates are evaluated and selected based on their qualifications for the job in question. We do not base our employment decisions on employee's or applicant's citizenship, race, age, color, sex, religion, natural origin, sexual orientation, handicap, or disability, marital status, veteran status, reproductive health decision making, or any other basis prohibited by local, state, or federal law.

Western Valley Meat participates in E-Verify during the hire process for all new Team Members.

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it helpdesk jobs in fresno ca

IT Helpdesk

Visual Technician / Temporary / Site: CHS

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