Student Success Services Analyst
(Administrative Analyst Specialist NE)
Compensation and Benefits
The anticipated salary hiring range is up to $4,799 - $4,993 per month (Steps 1 – 3), commensurate with qualifications and experience.
The salary range for this classification is $4,799 to $6,992 per month.
- This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Job Summary
Under the general supervision of the Associate Vice President (AVP) of Student Success Services, this position provides high-level administrative, operational, and programmatic support essential to the success of the Student Success Services (SSS) unit and its affiliated programs. The Student Success Services Analyst plays a central role in ensuring the coordination, execution, and continuous improvement of administrative systems, student success initiatives, and unit-wide priorities.
This position requires strong judgment, discretion, initiative, and a proactive approach to problem-solving. Responsibilities span planning, coordination, execution, and evaluation of complex projects and processes. The Analyst serves as a key connector across the unit, ensuring operational alignment, timely execution of priorities, and a high standard of communication, service, and professionalism.
A key function of this role includes planning, organizing, and coordinating student success events and programming designed to foster connection, morale, engagement, and belonging among students, staff, and campus partners
Key Qualifications
- Respond promptly to requests while maintaining accuracy and attention to detail
- Handle confidential matters with discretion and professionalism
- Communicate clearly and concisely, both orally and in writing, and prepare detailed written reports and correspondence
- Take initiative in maintaining current professional skills and pursuing appropriate training
- Support all unit operational needs and demonstrate sound judgment in decision-making and project coordination
- Model and promote a culture of care, professionalism, and responsiveness by creating welcoming environments, both in-person and virtual that center the needs and experiences of students, staff, and campus partners.
To view the full list of qualifications and job responsibilities, please click the Position Description button above.
Education and Experience
- Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs
Preferred Qualifications
- Knowledge of JD Edwards software systems
Department Summary
Student Success Services (SSS), within Fresno State's Division of Student Affairs and Enrollment Management, advances student success through an integrated network of programs and services that support students from admission through graduation and beyond. Guided by a commitment to equity, access, and student-centered excellence, SSS creates environments where all students can thrive academically, personally, and professionally.
Through comprehensive academic support, identity-affirming engagement, career readiness, and targeted student success initiatives, SSS promotes persistence, retention, and degree completion. In collaboration with campus and community partners, SSS works to remove barriers, foster belonging, and create pathways that empower students to achieve their educational and career aspirations. This work is carried out through the Learning Center, Career Development Center, Educational Opportunity Program (EOP), Student Success & Belonging Center, TRIO Student Support Services Program, and TRIO Student Support Services Veterans.
Deadline & Application Instructions
Applications received by July 31, 2026 will be given full consideration by the search committee.
Please click “” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.
Fresno State
California State University, Fresno is one of 22 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Fresno State is a tobacco-free, smoke-free and vapor-free campus.
Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.
Equal Employment Opportunity
California State University, Fresno is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Human Resources Department at (559) 278-2032.
Title IX
Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix
Jeanne Clery Campus Safety Act Notification (not listed on the CO job posting template)
Pursuant to the Jeanne Clery Campus Safety Act, the current Annual Security Report (ASR) is available for viewing at https://occr.fresnostate.edu/clery.html.
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Fresno State for the last three (3) calendar years. Paper copies are available upon request by emailing the Clery Director at [email protected].
Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn.
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to [email protected].
Mandated Reporter Per CANRA (MPP ONLY if applicable)
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Conflict of Interest (MPP ONLY if applicable)
The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.
CSU Out of State Employment Policy
California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Background Check Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.
Additional Information
Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)
