At Origin Bank, a job isn't just a paycheck - it's a meaningful journey. We're committed to helping you grow both professionally and personally in an environment where people come first. We offer a competitive total rewards package, including generous benefits and compensation tailored to your skills, experience, and education.
What truly sets us apart is our people-first culture. Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance from a nationally certified health and wellness coach, and free access to certified financial professionals who are here to help you plan for your future.
If you're looking for a career that empowers you to make meaningful connections, positively impact others, and pursue your personal and professional dreams-we'd love to meet you. Apply today and start the most rewarding chapter of your career with us.
Job Description
Summary Receives, reviews, logs and properly stores all original collateral received from Clients and closing agents; prepares original Notes and Bailee letters for shipment to takeout investors; processes Collateral status reports from custodians; processes eNotes received in eVault and WLS.
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Essential Duties and Responsibilities include the following.
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Processes daily incoming collateral; opens mail received from clients and closing agents; reviews original Notes against funded loans in WLS; logs Notes in WLS; adds notes to Not Funded log pending funding submission by client; sorts and flags notes by investor; files notes not pending shipment.
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Reconciles daily custodial reports and updates WLS for notes received, notes shipped and exceptions via daily import.
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Manages collateral inventory; performs weekly audits of all mortgage Notes in the Bank’s possession to ensure an accurate inventory.
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Monitors eVault for receipt of eNotes, processes eDeliveries and transfers to investors, then updates WLS accordingly via import file.
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Monitors aged outstanding collateral (“Wet Note”) reports; follows up with clients and updates status in WLS.
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Prepares original Notes and Bailee letters for timely shipment to takeout investors; runs daily ship report for notes requested to ship by clients; properly endorses each note in accordance with investor guidelines, stacks, scans and packages Notes by client and investor prior to shipment. Prepares FedEx labels for each package; updates WLS to reflect Notes pulled and shipped
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Gathers required documentation to obtain investor approvals on behalf of Clients; sets up new investors in WLS; links approved investors to client accounts as requested.
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Monitors investor updates for endorsement requirements, collateral delivery changes, and ownership changes; updates WLS investor records and P&P accordingly
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If responsible, may approve loans for disbursement.
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Prepares agency pool documents for execution and delivery; approves Freddie Mac security release forms in Freddie Mac Loan Advisor System; approves Fannie Mae Bailee Letters in Fannie Mae system.
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Adds/updates WLS User information and provides installation instructions for clients; Updates master Client List; Resets passwords per client request.
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Responds timely to client emails concerning information requests, return notes, Allonges, shipping requests, tracking info, corrections needed, and research
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Trains new Warehouse Lending employees and Clients as needed.
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Processes monthly SOFR EOM and Term Index updates in WLS, and reports changes to participating banks.
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Works with manager to provide documentation requested by internal and external auditors
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Coordinates and implements quarterly FHLB Collateral Review for Warehouse
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Manages collateral movement for internal “swings” from one warehouse line to another for client-to-client purchases, OTC modifications, and sublimit moves
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Assists with Annual Investor Audit by obtaining current financial statements and product guidelines for management review and approval.
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Cross trains in any area where WL SVP sees the opportunity for continued training or support.
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Completes all Bank-assigned training in a timely manner.
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Attends industry events; representing Origin Bank in a professional manner.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies – To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Interpersonal Skills/Customer Service – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Oral and Written Communication – Speaks clearly and persuasively in positive or negative situations; Responds well to questions; Participates in meetings; Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively.
Teamwork – Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
Business Acumen and Cost Consciousness – Understands business implications of decisions; Demonstrates knowledge of market and competition; Conserves organizational resources.
Diversity and Ethics – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce; Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity.
Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.
Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality and Quantity – Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality; Meets productivity standards; Completes work in timely manner; Works quickly.
Attendance/Punctuality and Dependability – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time; Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals.
Adaptability, Initiative and Innovation – Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events; Volunteers readily; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed; Displays original thinking and creativity; Meets challenges with resourcefulness.
Qualifications – To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree (A. A.) or equivalent from two-year college or technical school; minimum five years related experience and/or training in mortgage banking with warehouse lending, closing/funding and mortgage shipping; or equivalent combination of education and experience.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills
To perform this job successfully, an individual should have knowledge of FIS eWire; IBS Insight WLS (Warehouse Lending system) software, Microsoft Word, Excel and Outlook.
Bank Culture/Customer Service Skills
Promotes the Bank’s culture, including the support of our Brand promise and Core Values.
Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Community Trust.
Compliance Requirements
Responsible for compliance under the requirements of the BSA, AML, OFAC and CIP related policies as well as adherence to the bank's procedures to fulfill the requirements of the regulations. Must report any unusual or suspicious activity involving customers or fellow employees to the BSA Department.
Other Skills and Abilities
Must be able to read and understand mortgage documents such as Mortgage Notes, HELOC’s, Allonges, agency pool documentation, Security release forms, Reverse Bailee Letters, investor locks and purchase commitments
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. The employee may be required to stand for long periods of time while preparing collateral for shipment.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Community Trust Bank shall, in its discretion, modify or adjust the position to meet the Bank’s changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank’s sole discretion.
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Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Know Your Rights
