Serves as support to the Parks and Recreation Department in various roles under The REC, Active Adults, Athletics, Athletic Maintenance, Aquatics, Community Events, Hospitality Services, Lake Parks, Outdoor Recreation classes/camps, Volunteer Services, Reservations, and/or Therapeutic Recreation.
1. Attends to the daily operation of facilities and programs including opening and closing duties and directing RCA I's when necessary; assists with various recreation programs, hospitality/concessions, leagues and community events.
2. Assists with program registrations, including periods of intensive computer processing with custom registration system.
3. Assists with program and event set up, tear down and implementation, including working both inside and outside in various locations and conditions.
4. Provides excellent customer service by responding to customers’ questions and needs in a timely manner.
5. Performs and oversees the general maintenance and housekeeping duties in Parks and Recreation Department facilities and/or Grapevine/Colleyville Independent School District facilities.
6. Ensures the safety of all spectators and participants in programs and facilities; ensures that safety protocols are being adhered to.
7. Completes various reports and submits them to the appropriate supervisor.
8. Performs related duties as directed when such duties are a logical and appropriate assignment to the position.
9. Regular and timely attendance are required for this position.
10. Interacts professionally and respectfully with the public, coworkers, volunteers, customers, vendors and others in the course of daily work.
Additional Duties when assigned to Active Adults:
1. Uses City vehicle to transport members of the REC.
2. Reports accidents as instructed, per City policy.
3. Runs various errands and complete tasks with minimal supervision for the department.
Additional Duties when assigned to Athletic Maintenance:
1. Assists with athletic field preparation for games and tournaments with limited supervision. Includes raking, chalking and placement of bases.
2. Performs moderate field repairs and learns basic irrigation functions.
3. Keeps athletics facilities and grounds free of trash and litter.
Additional Duties when assigned to Community Events:
1. Composes content for social media and webpages.
2. Assists with volunteer program and event set up, tear down and implementation including working both inside and outside in various locations and conditions for both the Parks and Recreation Department and Keep Grapevine Beautiful.
3. Attends to various daily operational and facility needs for Community Events and The Vine Arts and Events Center.
4. Runs various errands and completes tasks with minimal supervision.
5. Provides excellent customer service by responding to volunteer and patron questions and needs in a timely manner.
6. Assists with creating and planning for Keep Grapevine Beautiful events and educational classes. Assists in the development and creation of themes, decorations, and activities for Community Events.
7. Works with a variety of programs including Microsoft Word, Excel and Canva to maintain database for tracking and scheduling volunteers and promoting volunteer opportunities.
8. Assists in the programming, implementation and promotion of Community Events and various classes for The Vine Arts and Events Center.
9. Plans marketing strategies for community events and various classes.
Additional Duties when assigned to Indoor Summer Camp Counselor:
1. Responsible for the daily operations of The REC’s summer camp which will include coordinating and implementing recreational activities for youth ages 7-12 years along with a monthly field trip.
2. Directs and assists all RCA I Camp Counselors.
3. Provides customer service at the front desk of The REC and/or attends to the daily operations of the facility, program registrations, assist members, and monitor the facility as needed.
4. Responsible for preparing snacks and administering first aid.
Additional Duties when assigned to Reservations:
1. Prepares the room/facility for the reservation/party prior to the event, cleans the room/facility at the end of reservation/party and prepares it for the next rental.
2. Greets and welcomes reservation holders and their guests.
3. Escorts the renter to the proper room/location.
4. Organizes and facilitates games and/or activities as applicable for a party.
5. Works at off-site venues without supervision.
6. Helps to create and ensure a safe program environment which may include program set-up and clean-up and general cleaning of spills, bodily fluids, etc. as the program dictates and/or notify facility staff.
7. Acts as a representative of the Parks and Recreation Department, upholds and exemplifies department policies and guidelines in all aspects of job performance and in relationships with children, families and district employees as outlined in the department employee handbook.
8. Communicates all pertinent rental information (incidents or injuries, needs, or concerns) to immediate supervisor or department program administrator.
9. Facilitates conflict resolution and solves problems independently.
10. Attends and participates in department-provided training, in-services and training.
11. Work evenings and weekends.
Additional Duties when assigned to Therapeutic Recreation:
1. Drives City vehicle to transport participants in therapeutic programs.
2. Assists in the programming, implementation and promotion of Club-All-Access therapeutic program.
3. Assists in working with adults with intellectual and developmental disabilities (IDD).
4. Works with a variety of programs including Microsoft Word and Excel.
SKILLS, KNOWLEDGE AND ABILITIES
- Ability to use a calculator and do basic math functions.
- Proficient in operating computers such as desktops, iPads, smart phones.
- Ability to perform cash handling duties and demonstrate an understanding of proper cash handling procedures.
- Must have good written and oral communication skills and be able to deal effectively with the public.
- Ability to lead and/or work with staff, volunteers, youth, vendors, and customers in a fast-paced environment.
- Must have physical ability to work outdoors, lift up to 40 pounds, load, move, and set up various equipment needed for the camp, event, or class.
EDUCATION, EXPERIENCE AND OTHER REQUIREMENTS
High school diploma or GED and 18 years of age or 2 years of full-time equivalent experience as a RCA I required.
Must have physical ability to accomplish job tasks and work outdoors as required.
Must possess or obtain upon hire CPR certification.
Must pass a Federal/National criminal background check. Must have a valid Texas driver’s license with an acceptable driving record as defined by City policy.
Must pass a pre-employment drug screen.
Must be able to work various times and be available nights, weekends and some holidays.
When assigned to Active Adults:
- Must be comfortable driving large vehicles.
When assigned to Athletics:
- May be required to have some knowledge of general sport rules (basketball, softball, volleyball, football).
- Must be able to operate a scoreboard.
When assigned to Athletic Maintenance:
- Must have physical ability to accomplish job tasks and manipulate tools, maintenance equipment, and driving UTVs.
- Must be physically able to work outdoors in extreme temperatures as required.
- Must be available to work various times, including evenings, weekends and some holidays, as well as split shifts when necessary.
When assigned to Community Events:
- Must be adept using Microsoft Office Suite and willing to learn new software programs.
When assigned to Hospitality:
- Must be able to obtain a Food Handlers certification with three months of hire.
- Must have general knowledge of concession and food preparation.
- Must be able to operate a cash register.
When assigned to Indoor Summer Camp Counselor:
- Must have 3-6 months of experience working with children.
- RCA II’s serving as Summer Camp Counselor are not required to have a driver’s license.
When assigned to Seasonal Internship:
- Applicant selected must be actively pursuing a Bachelors or Masters Degree. Applicant must furnish current transcript with application.
When assigned to The REC:
- Must be comfortable working in Windows based computer system and will be required to demonstrate efficient computer processing skills within six weeks of hire.
When assigned to Therapeutic Recreation:
- Experience working with adults with intellectual and developmental disabilities (IDD) preferred.
- Must be comfortable working in Windows based computer system
WORKING CONDITIONS
While performing the essential functions of this position the employee is rarely exposed to disagreeable environmental factors. There will be some exposure to:
- Bright/dim light
- Dusts and pollen
- Extreme heat and/or cold
- Wet or humid conditions
- Extreme noise levels
- Animals/wildlife
- Vibration
- Fumes and/or noxious odors
- Traffic
- Moving machinery
Safety equipment such as gloves, goggles, hard hats, safety vests, steel-toe boots, back support belts, and seat belts are provided and must be worn as required by department procedures and good safety practices.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job entails moderate physical labor, which requires strength and agility. While performing the duties of this job, the employee frequently is required to stand; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear. The employee is occasionally required to sit or stand. The employee must occasionally lift, shovel, and carry 15 to 50 pounds and exert up to 45 pounds of force. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and the job requirements change.
