Top 93 Hr shared services manager Jobs in Frisco Tx

Director, HR Shared Services
QXO —Coppell, TX
- Full-time
- Oracle
- Travel
- Senior level
- Paid training
- Health insurance
Community Manager
Asset Living —Frisco, TX
- $70,000 - $73,000 a year
- Overtime
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
4d
Talent Acquisition Coordinator (Contract Role)
SmithRx —Plano, TX
- $29.50 an hour
- Contract
- Remote
- Mid-level
- Administrative experience
- Bachelor's degree
- Paid parental leave
- Disability insurance
Quick Apply
Experienced Talent Acquisition Senior Recruiter
Crowe —Plano, TX
- $65,000 - $128,500 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
6d
Senior Manager, Associate Relations
GEICO —Richardson, TX
- $115,825 - $189,625 a year
- Full-time
- 5 years
- Office
- Analysis skills
HRIS Analyst
RailPros —Irving, TX
- Full-time
- Hybrid work
- System design
- Mid-level
- SQL
- Commuter assistance
- Health savings account
Quick Apply
Technical Recruiter, Shared Services -Recruiting
ServiceLink —Plano, TX
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
7d
HR Administrator
GameStop —Grapevine, TX
- Full-time
- Microsoft Outlook
- Windows
- Bachelor's degree
Quick Apply
Human Resources Coordinator
Medical City Dallas —Dallas, TX
- Full-time
- 1 year
- No travel
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Vice President of Operations
TAM Residential LLC —Plano, TX
- $175,000 - $200,000 a year
- Computer literacy
- Office
- Residential
- Paid holidays
- Health insurance
Quick Apply
Director - HR Regional Center of Excellence US & Canada
Epiroc —Garland, TX
- Hybrid work
- Customer service
- 11+ years
- Bachelor's degree
- Wellness program
- Health savings account
Senior Station Manager
Amazon.com Services LLC —Lewisville, TX
- $135,000 - $182,700 a year
- Weekends as needed
- 7 years
- Engineering
- English
- AD&D insurance
- Health insurance
14d
Senior Manager, Operations Training
Simpson Strong-Tie Company Inc. —McKinney, TX
- $123,700 - $210,300 a year
- Full-time
- Pass drug screening
- Office
- 8 years
- Paid jury duty
- Health insurance
Quick Apply
6d
Sr. Operations Manager
Amazon.com Services LLC —Coppell, TX
- $135,000 - $182,700 a year
- Weekends as needed
- 7 years
- Engineering
- Bachelor's degree
- AD&D insurance
- Health insurance
Senior Recruiter V
WCL Group —Plano, TX
- $67 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Office Manager – Manufacturing Operations & Executive Support
LiquidStack —Carrollton, TX
- Day shift
- Hybrid work
- Spanish
- Google Workspace
- Mid-level
- Paid holidays
- Paid time off
Affordable Housing Community Manager
Asset Living —Plano, TX
- $57,000 - $62,500 a year
- On call
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
12d
Senior People Partner
Cart.com, Inc. —Dallas, TX
- Full-time
- Spanish
- Up to 50% travel
- Office
Quick Apply
1d
DIRECTOR FIELD HUMAN RESOURCES
Sally Beauty Holdings —Plano, TX
- Hybrid work
- Office
- Residential
- Master's degree
- Store discount
- Paid holidays
Talent Acquisition Coordinator
CBRE —Richardson, TX
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook

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hr shared services manager jobs near frisco tx

Director, HR Shared Services

QXO -
Coppell, TX

Apply Now

Job Details

Full-time

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Pet insurance

Qualifications

Vendor relationship building

Full Job Description

Overview:

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What you will do::

Job Summary

The Director, HR Shared Services leads the strategy, operating model, and day to day delivery of tiered HR support for employees and managers across the employee lifecycle. This role is accountable for service quality, compliance in their service delivery space, efficiency, and employee experience across multi-channel intake, case management, and high-volume transactions.

The Director partners closely with the rest of their peers in HR Operations, Field HR, and other HR centers of excellence, and Legal to ensure consistent policy application, effective escalations, and continuous improvement. This position builds and develops a high performing Shared Services team, drives standardization and self-service adoption, and uses data to improve outcomes and reduce friction for a frontline heavy workforce.

Shared Services Strategy and Operating Model

Define and execute the HR Shared Services vision, scope, and operating model, including what is handled in Tier 1, what is escalated, and how work is routed and resolved
Establish standardized processes, scripts, knowledge management, and service governance across inquiries and transactions
Design the multi-channel support model, including case management, phone, email, text, chat and self-service, to meet the needs of field based and corporate populations
Build a scalable approach to service delivery that supports growth, acquisitions, and organizational changes

Service Delivery, Case Management, and Escalations

Own end to end service delivery performance, including responsiveness, resolution times, quality, employee satisfaction, and adherence to SLAs
Ensure effective triage and escalation paths for sensitive or complex topics, including employee relations, leave accommodations, payroll exceptions, and legal risk items
Monitor case quality and documentation standards to ensure complete, compliant records and consistent outcomes
Partner with functional COEs to align guidance, update scripts, and ensure accurate resolutions

HR Transactions and Lifecycle Administration

Oversee high volume employee lifecycle transactions, ensuring accuracy, controls, and audit readiness, including hires, job changes, transfers, promotions, leaves, and terminations
Establish quality assurance, approvals, and segregation of duties to reduce risk and improve data integrity
Partner with HRIS and Payroll to optimize workflows, automate transactions, and reduce manual work

Policy, Compliance, and Risk Management

Ensure consistent interpretation and communication of HR policies, employment practices, and escalation protocols
Maintain controls to support compliance with federal, state, and local requirements, including record retention and personnel file practices
Identify trends that indicate compliance risk, systemic issues, or policy gaps, and drive corrective action in partnership with Legal, Compliance, and HR leadership

Knowledge Management and Employee Self Service

Own the knowledge base strategy, including content standards, governance, and refresh cycles
Increase employee self-service and manager self-service adoption through improved content, navigation, and guided workflows
Partner with HR Technology to enhance digital experiences and reduce avoidable contacts

Analytics, Continuous Improvement, and Change Management

Use case data, voice of employee feedback, and operational metrics to identify root causes and drive improvements
Lead process redesign to remove friction, standardize practices, and improve cycle times
Develop and manage change management plans for new policies, programs, tools, and acquisitions impacting employee support

People Leadership and Workforce Planning

Lead, coach, and develop Shared Services leaders and representatives, building a culture of accountability, empathy, and continuous improvement
Define staffing models, schedules, and coverage strategies to meet demand patterns, including peak periods such as enrollment, performance cycles, and high volume hiring seasons
Build training, onboarding, and quality programs that ensure consistent capability and compliance

Stakeholder Partnership and Governance

Establish a governance cadence with HR COEs and HR Operations to review metrics, escalations, policy changes, and improvement priorities
Serve as the primary escalation leader for Shared Services service delivery issues and cross functional breakdowns
Manage vendor relationships as applicable for case management tools, contact center support, or leave and benefits administrators

What you will bring::

Preferred Qualifications

Experience supporting a frontline heavy, hourly workforce with high transaction volume and timekeeping complexity
Experience with HR case management tools and knowledge base governance platforms
Experience with UKG Pro, Oracle, and SalesForce CRM and integrated HR ecosystems, including time, payroll, and talent platforms
Experience leading service delivery through transformation, centralization, acquisitions, or major policy and program changes
Lean, Six Sigma, or continuous improvement background

Key Competencies

Service leadership and employee experience orientation
Operational rigor, metrics driven management, and continuous improvement
Sound judgment, risk awareness, and escalation management
Clear communication, coaching, and stakeholder influence
Process design, standardization, and change leadership

Working Conditions

On site expectations based on business needs, with regular engagement with HR and business stakeholders
May require occasional travel to support field operations and major sites

What you will earn::

401(k) with employer match
Medical, dental, and vision insurance
PTO, company holidays, and parental leave
Paid training and certifications
Legal assistance and identity protection
Pet insurance
Employee assistance program (EAP)

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.

Apply Now

Refine Your Search

hr shared services manager jobs in frisco tx

Director, HR Shared Services

Community Manager

Talent Acquisition Coordinator (Contract Role)

Experienced Talent Acquisition Senior Recruiter

Senior Manager, Associate Relations

HRIS Analyst

Technical Recruiter, Shared Services -Recruiting

HR Administrator

Human Resources Coordinator

Vice President of Operations

Director - HR Regional Center of Excellence US & Canada

Senior Station Manager

Senior Manager, Operations Training

Sr. Operations Manager

Senior Recruiter V

Office Manager – Manufacturing Operations & Executive Support

Affordable Housing Community Manager

Senior People Partner

DIRECTOR FIELD HUMAN RESOURCES

Talent Acquisition Coordinator

I want to receive the latest job alert for hr shared services manager in frisco tx

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