Top 26 Junior software Jobs in Frisco Tx

Junior Call Center Systems Administrator
DaBella —Irving, TX
- $70,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Analysis skills
- Health savings account
- Paid holidays
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1d
Junior Data Engineer
Tata Consultancy Services —Plano, TX
- $80,000 - $100,000 a year
- SQL
- Python
- Entry level
Junior UI Full Stack Developer
Toyota —Plano, TX
- $40 - $45 an hour
- Temporary
- Mid-level
- 3 years
- US work authorization
- Dental insurance
- 401(k)
Junior WordPress Developer
Atomic Design and Consulting —Allen, TX
- $32,000 - $40,000 a year
- Project management
- 1 year
- Communication skills
- Paid holidays
- Health insurance
Jr IT Sys Admin - Jira/Confluence
MyFunded Futures —Plano, TX
- Google Workspace
- Windows
- US work authorization
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Junior Application Developer
Verdant —Southlake, TX
- Remote
- Computer Science
- Bachelor of Science
- Java
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Junior AI Training & Enablement Associate - Remote US
NTT Ltd —Plano, TX
- $61,582 - $100,625 a year
- Full-time
- Computer science
- Microsoft Excel
- Computer Science
- Health savings account
- AD&D insurance
8d
Jr. QA Analyst Trainee (TX)
SQA² —Denton, TX
- $32,000 - $36,000 a year
- Computer Science
- Engineering
- No experience needed
- On-the-job training
Junior Full Stack .NET Developer
Charles Schwab —Southlake, TX
- $43.27 - $52.88 an hour
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Paid parental leave
- Employee stock purchase plan
Jr. Carrier Services Developer
Selerix —Plano, TX
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
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5d
Jr. Business Analysts
Wisefolks Technologies —Dallas, TX
- Computer Science
- SQL
- Business Administration
Jr. ETL Developer
Sonoma Consulting Inc. —Plano, TX
- Full-time
- System design
- Mid-level
- Analysis skills
Quick Apply
Jr. Systems Analysts
Wisefolks Technologies —Dallas, TX
- Oracle
- Engineering
- Mid-level
Jr. Quality Analysts
Wisefolks Technologies —Dallas, TX
- Mid-level
Jr. Developers
Wisefolks Technologies —Dallas, TX
- Email
- Computer Science
- 3 years
- SQL
Junior Project Manager - Information Technology - Dallas
Winstead —Dallas, TX
- Microsoft Excel
- Continuous improvement
- SharePoint
12d
Associate Technical Metadata Analyst
Themesoft Inc —Euless, TX
- $30 - $35 an hour
- Office
- SQL
- Bachelor's degree
Quick Apply
14d
Sr/Jr Java Developers
Varant —Irving, TX
- Mid-level
- Java
Junior HRIS (Workday) Analyst
Haynes and Boone, LLP —Dallas, TX
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- Office
Jr. IT (Security) Project Coordinator - Bilingual (Korean/English)
Woongjin, Inc —Plano, TX
- $65,000 - $70,000 a year
- Contract
- English
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance

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Junior Call Center Systems Administrator

DaBella -
Irving, TX

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year
1 day ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Leadership training provided
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Pet insurance

Qualifications

Non-technical user support
Computer science
Data compliance
Bachelor's degree in information technology
Computer Science
Texting/chatbox tools
IT user and group management
Automation
Associate's degree in computer science
Technical documentation
Enterprise software
IT system monitoring
Regulatory compliance
System performance optimization
Training material drafting
Technology security practices
System maintenance
Salesforce Cloud
Analysis skills
IVR
Bachelor's degree
Associate's degree in information technology
Internal employee customer service
Cloud service support
Data access controls implementation
Scripting
Technical customer support solution
Organizational skills
Voice over internet protocol (VoIP) configuration
Telephone systems

Full Job Description

Location: Austin, TX or Dallas, TX

Schedule: Monday–Friday (Occasional on-call and after-hours support may be required based on business needs)
Work Arrangement: Fully On-Site (Up to 10% travel may be required)
Compensation: $70,000–$80,000 annually

Overview:

The Junior Call Center Systems Administrator supports the administration, configuration, and optimization of Five9 and other CCaaS platforms, including integrations with Salesforce and enterprise applications. This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides frontline user support and troubleshooting, and helps monitor and improve call center campaigns and workflows to ensure efficient operations and strong agent productivity.

What You'll do:

Administer and configure Five9 and other call center platforms, including integrations with Salesforce and enterprise applications.
Maintain and optimize IVRs, call queues, campaigns, dialing strategies, SMS/chat channels, communication workflows, call routing, agent skills, and campaign priorities to support daily operations.
Manage user provisioning, role assignments, phone numbers, and messaging flows while ensuring secure, efficient system access.
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize productivity, improve connect rates, minimize dropped calls, and troubleshoot issues, escalating when needed.
Resolve call center agent system issues while providing exceptional customer service and support to end users and stakeholders.
Administer and support additional company phone systems to ensure reliable customer service and internal communications.
Maintain expertise across supported call center platforms and integrations, collaborating with the Enterprise Applications team to enhance Salesforce connectivity, platform performance, automation, and the overall agent experience.
Contribute to system improvement projects, document Standard Operating Procedures (SOPs), create user guides, and ensure compliance with data security, privacy, regulatory, and operational standards.

Qualifications:

1-2 years experience supporting or administering Call Center platforms, preferably Five9 or similar Call
Center as a Service (CCaaS) platforms
Associates or Bachelor’s degree in information technology, computer science, or related field.
Equivalent experience may be considered
Hands-on experience with IVR Configuration, call routing, and real-time monitoring
Working knowledge of dialer configurations and list management
Proven ability to support call center systems, troubleshoot issues, and implement fixes
Ability to work collaboratively in a team environment and across departments
Strong analytical, problem solving and organizational skills and customer service orientation
Strong communication skills with the ability to translate technical concepts for non-technical stakeholders

Preferred Qualifications:

Five9 or other CCaaS Certified administrator or similar certifications
Experience supporting or working in a high volume call center environment
Proficiency with Five9 studio including scripting, IVR design and campaign configuration
Understanding of Salesforce or similar CRM platforms and their integrations with call center
technologies
Experience with other CCaaS platforms (e.g. Genesys, NICE InContact, Talkdesk)
Experience administering Mitel Cloud or other cloud based VOIP systems
Documentation skills including SOPs, technical guides, and training materials

Benefits & Perks:

Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

For more information, please visit DaBella.us

DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.

Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.

#INDCORPORATE

Quick Apply

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