About Us
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .
Position Summary
The Associate Human Resources Business Partner (HRBP) provides day-to-day HR support to a smaller portfolio of lower- to mid-complexity clients under the guidance of a Manager or Senior HRBP. This role assists with employee relations, compliance guidance, and the delivery of standardized HR solutions while developing foundational expertise in employment laws, HR programs, and service delivery. The Associate HRBP collaborates cross functionally, maintains accurate documentation, and supports process improvements.
Essential Duties and Responsibilities
- Support a smaller book of business consisting of lower- to mid-complexity HR-centric clients, under regular guidance from an HRBP Manager or Senior HRBP.
- Develop a working understanding of assigned client business models, workforce practices, and operational needs, escalating nuanced or high-risk topics for review.
- Provide day-to-day HR guidance on common employment and payroll compliance matters, with manager oversight to ensure alignment with state and federal regulations, including multi-state considerations.
- Assist in delivering standardized, best-practice HR solutions aligned with internal policies and frameworks, helping mitigate risk while adhering to established guidelines.
- Support employee relations matters and basic investigations by gathering documentation, preparing summaries, and participating in consultations, with escalation of complex or sensitive cases.
- Provide guidance on routine employment issues such as coaching and counseling, performance management, leaves of absence, ADA accommodations, PWFA-related requests, and terminations, in coordination with leadership and legal partners.
- Assist in the development and maintenance of HR tools and resources, including employee handbooks, job descriptions, PTO programs, performance management tools, and onboarding materials, using approved templates and standards.
- Identify potential legal or compliance risks and promptly escalate concerns to leadership or legal partners to support resolution and reduce exposure.
- Promote awareness and adoption of HR compliance training, tools, and services among assigned clients to support operational effectiveness.
- Accurately document all client interactions in the HRIS and assist with reporting, dashboards, and data analysis to identify trends and recurring issues.
- Collaborate with cross-functional internal teams, including senior HRBPs, legal, payroll, and operations, to support escalations and contribute to client service plans.
- Help manage client expectations and service delivery by tracking SLAs, annual deliverables, and task completion within a fast-paced environment.
- Communicate routine compliance updates and process changes to clients using approved communication channels and templates.
- Participate in continuous improvement initiatives by identifying opportunities to streamline processes and enhance service delivery.
- Maintain foundational knowledge of employment laws and HR best practices through training, job aids, and hands-on experience, applying learnings with consistent manager review.
- Regular, on-site attendance is an essential job function due to the need for secure access to systems, collaboration on sensitive technical matters, participation in operational meetings, and hands-on involvement.
Marginal Functions
- Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
- Attend webinars and training to stay up to date on best practices related to the company and department.
- Complete projects and other duties as assigned by supervisor.
Knowledge, Skills, and Abilities
- Foundational HR principles, including employee relations, performance management, and leaves.
- Working knowledge of state and federal employment laws and compliance concepts.
- Familiarity with HR tools, templates, and documentation standards.
- Basic understanding of HRIS systems, reporting, and service delivery models.
- Clear written and verbal communication with clients and internal partners.
- Strong organization, documentation, and attention to detail.
- Time management and prioritization in a fast-paced environment.
- Collaboration and relationship-building with guidance from senior HR partners.
- Problem-solving using established HR policies and resources.
- Apply standard HR practices while recognizing when escalation is needed.
- Support routine employee relations matters and investigations under supervision.
- Identify potential compliance risks and escalate appropriately.
- Adapt to changing priorities and client needs.
- Learn and apply employment law updates and HR best practices with oversight.
Education & Experience
- High school diploma preferred or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, or job training programs) required.
- At least one (1) year of HR experience is required.
- Experience in Microsoft Office software (Outlook, Teams, Excel, PowerPoint) and demonstrated ability to learn other applications as needed.
- Experience with a variety of Human Resources Information Systems (HRIS) and payroll platforms is preferred, with a strong preference for PRISM experience.
- Professional Employer Organization (PEO) industry experience preferred.
Required Licenses And/Or Certifications
- Actively pursuing or willing to obtain an HR certification. (e.g., PHR, SHRM-CP)
Physical Demands
- Sedentary Work: OccasionallyPrimarily involves sitting for extended periods, often at a desk or computer.
- Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
- Mobility: Occasional movement within the office to retrieve documents, access equipment, and collaborate with team members.
- Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials.
- Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies.
Mental Demands:
- Cognitive Focus: Requires sustained attention and concentration to analyze HR issues, regulatory requirements, client data, and business scenarios.
- Problem Solving: Ability to perform root cause analysis, assess risk, and develop compliant, practical HR solutions across multiple industries and jurisdictions.
- Adaptability: Requires mental flexibility to respond effectively to changing regulations, client needs, and business priorities in a fast-paced environment.
- Confidentiality Management: Ability to process and safeguard sensitive, confidential, and legally protected information with discretion and professionalism.
- Emotional Resilience: Capacity to manage stressful situations, conflict, and sensitive employee relations matters while maintaining composure and professionalism.
Communication Demands:
- Verbal Communication: Frequent interaction with clients, business owners, executives, employees, brokers, and internal teams via phone, video, and in-person discussions.
- Written Communication: Regular preparation of emails, documentation, reports, policies, and system entries that require clarity, accuracy, and professional tone.
- Active Listening: Requires attentive listening to accurately gather information, assess concerns, and respond appropriately to client and employee needs.
- Interpersonal Communication: Use of tact, diplomacy, and professionalism when addressing sensitive topics, managing escalations, or delivering difficult messages.
- Documentation: Ongoing requirement to accurately and timely document client communications, recommendations, and outcomes within designated systems.
- Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity.
Environmental Conditions
This position is performed in a professional office environment and requires regular use of computers and standard office equipment. The work setting is climate-controlled with typical office lighting and low to moderate noise levels. The role involves extended periods of screen time, in-person collaboration and meetings, and minimal exposure to physical hazards.
Disclaimer
This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
This position is eligible for the following benefits:
- Health Insurance: Medical, dental, and vision coverage
- Retirement Plan: 401(k) with company match
- Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
- Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.
No matter what size your business is, VensureHR offers comprehensive HR and technology services such as payroll, employee benefits, compliance, and recruiting.
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Pay: $55,000.00 - $65,000.00 per year
Work Location: In person
