Top 18 It support specialist Jobs in Gainesville, Fl

End User Computing Specialist I
University of Florida —Gainesville, FL
- $20.60 - $24.00 an hour
- Full-time
- High school diploma or GED
- University
- Military encouraged
3d
IT Support Technician 1
CAMPUS USA CREDIT UNION —Jonesville, FL
- $46,400 - $54,600 a year
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- Paid holidays
2d
IT Helpdesk Specialist (Tier 1 / Tier 2)
Oasis IAM —Gainesville, FL
- $22 - $24 an hour
- Full-time
- Hybrid work
- Background check
- Spanish
- Computer science
Quick Apply
IT Support Associate
Advita Ortho —Gainesville, FL
- Full-time
- Windows
- Organizational skills
- Experience equivalent to degree accepted
Quick Apply
IT Technician Level II
Technogroup Inc —Gainesville, FL
- $50,000 - $65,000 a year
- Full-time
- Driver's License
- Mentoring
- Senior level
- 401(k)
- Paid time off
Quick Apply
IT Support Technician
Gnosys Networks —Gainesville, FL
- $19 - $22 an hour
- Full-time
- Microsoft Outlook
- System design
- Windows
- Paid holidays
- Health insurance
Quick Apply
14d
Federal Work Study - Student Assistant (Enrollment Management IT)
University of Florida —Gainesville, FL
- $15 an hour
- Part-time
- Customer service
- Office
- Windows
10d

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End User Computing Specialist I
University of Florida —Gainesville, FL
Initial end-user support contact for hands-on support by answering phones, greeting walk-ins, and monitoring myIT ticket queues.
$20.60 - $24.00 an hour
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it support specialist jobs near gainesville, fl

End User Computing Specialist I

University of Florida -
Gainesville, FL

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Job Details

Full-time
$20.60 - $24.00 an hour
3 days ago

Qualifications

Employee relationship building

Full Job Description

JOB NO:

540826

WORK TYPE:

Staff Full-Time

LOCATION:

Main Campus (Gainesville, FL)

CATEGORIES:

Information Technology, Office/Administrative/Fiscal Support, Veteran's Preference Eligible

DEPARTMENT:

19011200 - EG-MANAGEMENT INFORMATIN SYSTS

CLASSIFICATION TITLE:

End User Computing Spec I

CLASSIFICATION MINIMUM REQUIREMENTS:

Associate's degree; or a high school diploma or equivalent and two years of relevant experience.

JOB DESCRIPTION:

IT FIRST-CONTACT SUPPORT:

Initial end-user support contact for hands-on support by answering phones, greeting walk-ins, and monitoring myIT ticket queues.
Onboards departmental employees by assisting users with initial sign-on and access to software and file server data.
Establishes and troubleshoots connectivity issues (both wired and wireless).
Maintains documentation of end-user support activities and procedures.
Serves as a technical resource for users assisting in basic to moderate issues.

COMPUTER AND PERIPHERAL HARDWARE SUPPORT:

Installs new computer equipment and peripherals (printers, monitors, disk drives, etc) as needed or requested.
Isolates and repairs computer hardware and computer system problems.
Stays informed on current computer hardware standards in order to make appropriate recommendations for computer hardware solutions that satisfy user requirements.

COMPUTER OPERATING SYSTEM AND APPLICATION SOFTWARE SUPPORT:

Responsible for troubleshooting and resolving basic to moderate software and hardware issues, escalating issues to the IT Lead as needed.
Installs, configures, and supports all operating systems currently supported within the embedded department.
Installs, configures, and supports the application software in use within the College of Engineering approved for use by campus policies and adhering to data classification requirements.
Configures and supports a variety of mobile devices (smartphones and tablets).
Isolates and fixes computer operating system and application software problems.
Works with vendor technical support to isolate and solve software application problems.
Develops employee user guides or procedure manuals as needed for specialized applications or training purposes.
Customizes software to user specifications as needed.

ENTERPRISE MANAGEMENT TOOLS SUPPORT, USAGE, AND DOCUMENTATION:

Maintains objects within UF’s Active Directory (UFAD) (user, workstation, application and policy objects).
Assists users with issues relating to UF’s email and unified communications service (UFX).
Utilizes UF’s enterprise protection platform (UFEM) for workstation management.
Utilizes an IT service management (ITSM) platform for trouble ticket, inventory, change and configuration management.
Documents procedures associated with maintaining the AD, UFX, UFEM and ITSM environments.
Performs routine auditing of workstations to ensure systems are at current patch levels and isolate causes of potential system failures.

ADMINISTRATIVE AND OTHER DUTIES:

Assists with IT related inventory processes and asset management.
Uses UF’s Software Licenses Services liaison dashboard for managing software licenses.
Documents, tracks, and monitors problem tickets to ensure timely resolution.
Stays informed on current trends in the Information Technology industry in order assist management with planning future projects.
Participates in UF and College committees, user groups, and training as needed or directed.

OTHER DUTIES AS ASSIGNED BY SUPERVISOR, SUCH AS:

Provided training in the use of new infrastructure, services, and applications as they are added to the computing environment.
Communicate UF, College, and unit IT topics to unit employees and students in a suitable and understandable manner.
Move IT assets between locations as needed.

EXPECTED SALARY:

$20.60-$24.00/hour; commensurate with qualifications and experience

REQUIRED QUALIFICATIONS:

Associate's degree; or a high school diploma or equivalent and two years of relevant experience.

PREFERRED:

Additionally, the following knowledge and abilities are required to be successful in this position:

Ability to establish and maintain effective customer relationships.
Knowledge of computer concepts, terminology, and analytical techniques of computing.
Ability to troubleshoot computer hardware and software problems with applications and services the support unit requires for business, academic, and research efforts.
Ability to communicate orally and in writing.
Ability to establish effective working relationships with peers.

SPECIAL INSTRUCTIONS TO APPLICANTS:

In order to be considered for this position, you must upload a cover letter and resume with application.

This position is eligible for veteran’s preference. If you are claiming veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

HEALTH ASSESSMENT REQUIRED:

ADVERTISED:

04 Aug 2026

Eastern Daylight Time

APPLICATIONS CLOSE:

18 Aug 2026

Eastern Daylight Time

Apply Now

Refine Your Search

it support specialist jobs in gainesville, fl

End User Computing Specialist I

IT Support Technician 1

IT Helpdesk Specialist (Tier 1 / Tier 2)

IT Support Associate

IT Technician Level II

IT Support Technician

Federal Work Study - Student Assistant (Enrollment Management IT)

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