Top 18 Network operations center Jobs in Gainesville, Ga

IT Manager, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Braselton, GA
- $116,800 - $160,000 a year
- Full-time
- Computer Science
- Military
- Analysis skills
- Paid parental leave
- AD&D insurance
Technical Customer Service Representative - SUN - THURS - 3rd Shift
QTS Data Centers —Suwanee, GA
- Email
- Computer Science
- Writing skills
- Mid-level
- Wellness program
- Health savings account
10d
Technical Support Engineer
Source Support Services —Lawrenceville, GA
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
IT Support Specialist
Zonberation Group —Pendergrass, GA
- $25 - $27 an hour
- Overtime
- Spanish
- English
- Warehouse
- 401(k)
Quick Apply
14d
Cloud Engineer I - FIRST SHIFT
QTS Data Centers —Suwanee, GA
- Email
- Writing skills
- Mid-level
- 3 years
Network Engineer I - OSC (2nd Shift)
QTS Data Centers —Suwanee, GA
- Email
- Computer Science
- Bachelor of Science
- Writing skills
- Wellness program
- Health savings account
Network Engineer I - OSC 1st shift
QTS Data Centers —Suwanee, GA
- Email
- Computer Science
- Bachelor of Science
- Writing skills
- Wellness program
- Health savings account
9d
Network Engineer II - OSC (M-F 1st Shift)
QTS Data Centers —Suwanee, GA
- Email
- Computer Science
- Bachelor of Science
- Writing skills
- Wellness program
- Health savings account
9d
TikTok Shop - WMS Product Solution & Operation Manager
TikTok —Buford, GA
- Computer Science
- 5 years
- System design
12d
Director, Enterprise AI Enablement
QTS Data Centers —Suwanee, GA
- Email
- Writing skills
- Bachelor's degree
- Military encouraged
Manager, Network Engineering
QTS Data Centers —Suwanee, GA
- Email
- Customer service
- Writing skills
- Maintenance
WMS Super User
RealTruck —Pendergrass, GA
- Weekends as needed
- 5 years
- Research
- Office
- Disability insurance
- Health insurance
Quick Apply
Senior Information Security Engineer - OT/IoT & Operational Technology (OT) Security
QTS Data Centers —Suwanee, GA
- Email
- Analysis skills
- Military encouraged
- Senior level
- Paid holidays
- Disability insurance
Senior Desktop Support Engineer
Continuserve —Buford, GA
- Full-time
- Writing skills
- 3 years
- Travel
- Paid holidays
- Health insurance
Quick Apply
13h
Post Doctoral Fellow in Machine Learning and Data Science
Emory University —Flowery Branch, GA
- Full-time
- Remote
- Anatomy knowledge
- Computer Science
- AWS

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Technical Customer Service Representative - SUN - THURS - 3rd Shift
QTS Data Centers —Suwanee, GA
Associate’s degree in computer science, cyber security, management information systems, or other related field or equivalent professional experience.
10d

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Supervise and mentor technical and non-technical staff within the professional services team, with guidance from HR Manager and COO.
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IT Manager, Ops Tech Solutions (OTS)

Amazon.com Services LLC -
Braselton, GA

Apply Now

Job Details

Full-time
$116,800 - $160,000 a year

Benefits

Paid parental leave
AD&D insurance
Health insurance
Dental insurance
Flexible spending account
RSU
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Benefits from day one

Qualifications

Managing technical support teams
Managing teams in a customer support role
Infrastructure architecture design
Computer hardware
Hardware support
Leading team collaboration initiatives
Network architecture
Data-driven problem-solving
Hardware management
System architecture design
Project stakeholder communication
IT department experience
Managing tech infrastructure teams

Full Job Description

DESCRIPTION

Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.
Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.

When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are consistently inspired, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time. We value diversity! See why diversity is important to us at amazon.com/diversity
We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles.

About The Role
You will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazon’s Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities, but Amazon’s core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies. Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move e-commerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world.

We are committed to developing a diverse organization and we are even more committed to working with you to make that happen.

What Do We Offer?
Amazon offers competitive compensation packages, including comprehensive healthcare benefits starting on Day 1 and up to 20 weeks of paid parental leave. If you’re not in it for those perks, here is one more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.

Key job responsibilities
Key responsibilities include:

Inclusively hire, train, and develop a team of IT professionals.
Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.
Establish and maintain a positive, productive relationship with operational partners and staff.
Lead infrastructure builds in new facilities.
Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.
Measure, monitor, and maintain team’s ability to meet or exceed contact and resolution Service Level Agreements (SLA).
Develop and maintain policies, procedures, and processes.
Oversee management of equipment and parts inventory.
Create, manage, and support recognition and communication programs.
Travel up to 30%.

BASIC QUALIFICATIONS

Bachelor's degree, or 4+ years of professional or military experience
5+ years of developing a team of technical professionals across multiple locations experience
Experience with network, system, or software architecture
Experience working with stakeholders to communicate issues while balancing business expectations.
Leadership experience in a 24x7 operation supporting physical IT infrastructure (compute, network, storage).

PREFERRED QUALIFICATIONS

Bachelor's degree or above in Computer Science, Computer Engineering, Information Technology, or related fields
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Experience in making data driven business decisions
Experience managing multiple projects, prioritizing, planning, and managing time
Experience hiring and developing strong talent and building a team
Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
Ability to thrive in an ambiguous and fast-paced IT environment and capable of motivating teams
Experience in procurement, budgeting, forecasting, and asset management.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, GA, Braselton - 116,800.00 - 160,000.00 USD annually

Apply Now

Refine Your Search

network operations center jobs in gainesville, ga

IT Manager, Ops Tech Solutions (OTS)

Technical Customer Service Representative - SUN - THURS - 3rd Shift

Technical Support Engineer

IT Support Specialist

Cloud Engineer I - FIRST SHIFT

Network Engineer I - OSC (2nd Shift)

Network Engineer I - OSC 1st shift

Network Engineer II - OSC (M-F 1st Shift)

TikTok Shop - WMS Product Solution & Operation Manager

Director, Enterprise AI Enablement

Manager, Network Engineering

WMS Super User

Senior Information Security Engineer - OT/IoT & Operational Technology (OT) Security

Senior Desktop Support Engineer

Post Doctoral Fellow in Machine Learning and Data Science

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