Top 26 It technical support Jobs in Gainesville Fl

IT Support Engineer
AdvanTech —Gainesville, FL
- $50,000 - $70,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Technician II in Gainesville, FL
The Collier Companies —Gainesville, FL
- Weekends as needed
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Electrical Technical Support Specialist
Matthews International Corporation —Florida
- $18 - $25 an hour
- Overtime
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Employee stock purchase plan
IT Helpdesk Specialist (Tier 1 / Tier 2)
Oasis IAM —Gainesville, FL
- $22 - $24 an hour
- Full-time
- Hybrid work
- Background check
- Spanish
- Computer science
Quick Apply
5h
IT Support Associate
Advita Ortho —Gainesville, FL
- Full-time
- Windows
- Organizational skills
- Experience equivalent to degree accepted
Quick Apply
6h
IT Technician Level II
Technogroup Inc —Gainesville, FL
- $50,000 - $65,000 a year
- Full-time
- Driver's License
- Mentoring
- Senior level
- 401(k)
- Paid time off
Quick Apply
Geek Squad Agent (Retail Store)
Best Buy —Gainesville, FL
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
13d
Customer Service Representative II
Gainesville Regional Utilities —Gainesville, FL
- $20.52 - $28.72 an hour
- Email
- Microsoft Excel
- Microsoft Outlook
- English
- Flexible schedule
7d
Help Desk Student Assistant
University of Florida —Gainesville, FL
- $15 an hour
- 18 years or older
- High school diploma or GED
- University
9d
DISTRIBUTED COMPUTER SYSTEMS SPECIALIST - 64086403
The State of Florida —Gainesville, FL
- $38,264.07 - $38,500.00 a year
- Extended hours
- Background check
- Up to 50% travel
- Writing skills
- Paid holidays
- Dental insurance
1d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Gainesville, FL
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Client Integration Specialist (Pharmacy Benefits)
Ventegra —United States
- $28 - $32 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Epic ClinDoc Principal Trainer
ClinDCast LLC —United States
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
Quick Apply

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IT Support Engineer
AdvanTech —Gainesville, FL
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it technical support jobs near gainesville fl

IT Support Engineer

AdvanTech
Gainesville, FL

Quick Apply

Job Details

Full-time
$50,000 - $70,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Life insurance

Qualifications

Non-technical user support
Customer communication
Network hardware support
Software troubleshooting
Customer service
Equipment troubleshooting
Windows
Technical support
Hyper-V
High school diploma or GED
VLAN
VoIP
Cloud service support
Desktop (troubleshooting support)
Problem-solving
Customer support ticket management
Server virtualization
SharePoint
Desktop administration
Active Directory management

Full Job Description

AdvanTech is expanding into Gainesville, FL and seeking an experienced IT Support Engineer with prior MSP experience to help establish our presence there. In this role you will provide advanced technical support across Windows Server, Active Directory, Microsoft 365, and managed network environments. This is not an entry-level or traditional help desk role. Candidates must be able to troubleshoot independently, communicate confidently with clients, and take ownership of issues from resolution through documentation.

Qualifications – IT Support Engineer Required:

Proven experience working in an MSP environment as an IT Engineer or similar role
Strong troubleshooting ability across Windows workstations and servers
Experience with Windows Server and Active Directory environments
Hands-on experience supporting Microsoft 365 and SharePoint
Working knowledge of networking fundamentals (DHCP, DNS, IP addressing, VLANs)
Experience with virtualization (Hyper-V preferred)
Ability to manage workload independently without micromanagement
Clear, professional communication skills with non-technical users and business decision-makers
Based in the Warner Robins / Macon area with reliable transportation for onsite client support

Preferred:

Experience with Ubiquiti or similar managed networking platforms
Experience supporting VoIP systems
Exposure to server migrations and infrastructure projects

Responsibilities – IT Support Engineer

Provide remote and onsite support for managed clients across workstations, servers, networking equipment, and VoIP systems
Troubleshoot and resolve issues involving Windows environments, Microsoft 365, VPNs, firewalls, printers, and email systems
Assist with and lead server-related work including domain controllers, application servers, and system migrations
Support Active Directory, Microsoft 365, Hyper-V virtualization, and terminal services environments
Configure and support managed network infrastructure including firewalls, switches, and wireless access points
Document systems, changes, and resolutions thoroughly within the company documentation platform
Communicate technical issues and solutions clearly to non-technical users
Follow established processes and contribute to process improvement initiatives

About AdvanTech

AdvanTech is a growing Managed Service Provider built on long-term client relationships, strong technical standards, and a team-first mindset. We do not rely on long-term contracts — we earn client loyalty through service quality, accountability, and consistency. Documentation matters. Follow-through matters. How you treat people matters.

Our engineers start hands-on and are encouraged to develop specialties aligned with their strengths, whether in infrastructure, networking, VoIP, automation, cybersecurity, or project leadership. We provide the tools, trust, and support to help our team grow while maintaining high standards for technical excellence and client communication.

If you’re an experienced IT professional seeking meaningful work, real responsibility, and a team that values accountability over micromanagement and quality over shortcuts, we encourage you to apply.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance

Application Question(s):

MSP Experience

How many concurrent client environments have you supported at one time?

What RMM or PSA tools have you used?
In 2–3 sentences, describe how you would approach a new ticket where the issue is unclear and the user is frustrated.
What was your average daily ticket volume in your previous role?
This position requires you to have at least 2 or more years of experience working for an IT Managed Service Provider. Do you have that experience?

Ability to Commute:

Gainesville, FL 32602 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it technical support jobs in gainesville fl

IT Support Engineer

IT Technician II in Gainesville, FL

Electrical Technical Support Specialist

IT Helpdesk Specialist (Tier 1 / Tier 2)

IT Support Associate

IT Technician Level II

Geek Squad Agent (Retail Store)

Customer Service Representative II

Help Desk Student Assistant

DISTRIBUTED COMPUTER SYSTEMS SPECIALIST - 64086403

Seasonal, Operations Technical Specialist (Part Time)

Construction Technical Specialist - Autodesk FORMA ( ACC )

Client Integration Specialist (Pharmacy Benefits)

Epic ClinDoc Principal Trainer

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