Top 37 Help desk Jobs in Gainesville Ga

Geek Squad Agent (Retail Store)
Best Buy —Gainesville, GA
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
9d
Help Desk Technician (Tier 2)
Snap Tech IT —Cumming, GA
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
- Paid holidays
- Health insurance
Technical Support / Customer Service (FS&S Specialist) - Hybrid Schedule
Mansfield Energy —Gainesville, GA
- On call
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Mid-level
Customer Support Specialist
Mujin Corp —Suwanee, GA
- $20 - $30 an hour
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Technology Specialist
The FUTURES Program —Cornelia, GA
- $19.78 - $34.33 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Travel
- Health insurance
- Dental insurance
Quick Apply
12d
Technical Customer Service Representative - OSC (First Shift)
QTS Data Centers —Suwanee, GA
- Email
- Computer science
- Computer Science
- Writing skills
- Wellness program
- Health savings account
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Gainesville, GA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Customer Support Technician
Atosa USA, Inc. —Flowery Branch, GA
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
IT Support Technician
MIS Solutions —Suwanee, GA
- $45,000 - $55,000 a year
- Weekends as needed
- Background check
- Up to 50% travel
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
Customer Support Engineer - Cumming, GA
Kamstrup A/S —Cumming, GA
- English
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
IT Tech Support (PM)
thredUP Inc —Suwanee, GA
- Full-time
- Background check
- 18 years or older
- English
- Employee stock purchase plan
- Paid holidays
Technical Support Engineer
Source Support Services —Lawrenceville, GA
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
8d
MSP Level 3 Technician
TeamLogic IT, Gainesville, GA —Gainesville, GA
- $65,000 - $80,000 a year
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Profit sharing
- Paid holidays
Quick Apply
Desktop Engineer (MSP / Managed Services Environment)
Computer Specialist —Lawrenceville, GA
- Mid-level
- Windows
- Opportunities for advancement
Enterprise IT Support Engineer OSC
QTS Data Centers —Suwanee, GA
- Email
- Salesforce
- Mid-level
- Windows
ERP Support Specialist
PRICE INDUSTRIES INC —Winder, GA
- Full-time
- ERP systems
- Mid-level
- 3 years
Quick Apply
19h
Hourly Student Worker-Technology
Jackson County GA School District —Jackson County, GA
- $12 an hour
- Public school
- Entry level
ERP Support Specialist
Price Industries —Winder, GA
- Full-time
- ERP systems
- Mid-level
- 3 years
19h
Cloud Engineer I - OSC - 3rd Shift (Tuesday-Saturday)
QTS Data Centers —Suwanee, GA
- Email
- Writing skills
- Mid-level
- 3 years
Client Engagement & Cloud Adoption
Tyler Technologies —Lawrenceville, GA
- Bachelor of Science
- 3 years
- Education
Quick Apply

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help desk jobs near gainesville ga

Geek Squad Agent (Retail Store)

Best Buy -
Gainesville, GA

Apply Now

Job Details

Part-time | Full-time
$15.00 - $17.88 an hour
9 days ago

Benefits

Paid time off
Employee discount

Qualifications

Customer follow-ups
Non-technical user support
Retail customer service procedures
Retail store experience
Client services experience within retail industry
Technical customer support solution
Entry level
Under 1 year

Full Job Description

As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We’ll provide the training and resources you need to assess customers’ needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.

What you’ll do

Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help customers set up new devices and provide advice on whether to repair or replace old devices
Monitor service queues and provide accurate status updates to customers
Maintain knowledge and skillsets through certified training courses
Clearly communicate and partner with fellow agents

Basic qualifications

3 months of experience working in retail or customer service
Ability to work a flexible schedule, including holidays, nights and weekends

Preferred qualifications

Passion for technology and desire to solve problems
Ability to adapt and learn new skills in a fast-paced industry

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our benefits include:

Competitive pay
Great employee discount
Financial savings and retirement resources
Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Part time

Apply Now

Refine Your Search

help desk jobs in gainesville ga

Geek Squad Agent (Retail Store)

Help Desk Technician (Tier 2)

Technical Support / Customer Service (FS&S Specialist) - Hybrid Schedule

Customer Support Specialist

Technology Specialist

Technical Customer Service Representative - OSC (First Shift)

Seasonal, Operations Technical Specialist (Part Time)

Customer Support Technician

IT Support Technician

Customer Support Engineer - Cumming, GA

IT Tech Support (PM)

Technical Support Engineer

MSP Level 3 Technician

Desktop Engineer (MSP / Managed Services Environment)

Enterprise IT Support Engineer OSC

ERP Support Specialist

Hourly Student Worker-Technology

ERP Support Specialist

Cloud Engineer I - OSC - 3rd Shift (Tuesday-Saturday)

Client Engagement & Cloud Adoption

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