Top 44 Desk manager Jobs in Galena, Il

Assistant General Manager
Stoney Creek Hospitality Corporation —Galena, IL
- $50,000 - $55,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Front Desk Supervisor
Eagle Ridge Resort & Spa —Galena, IL
- Basic math
- English
- Mid-level
Front Desk Agent
Stoney Creek Hospitality Corporation —Galena, IL
- $16 - $18 an hour
- Part-time
- Sanitation
- Hotel
- High school diploma or GED
2d
General Manager
Hotel Julien Dubuque —Dubuque, IA
- $100,000 - $120,000 a year
- Full-time
- Background check
- CPR Certification
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk
Q Casino + Resort —Dubuque, IA
- $15.25 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Club Manager
Planet Fitness - Baseline Fitness —Dubuque, IA
- Full-time
- Computer literacy
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Disability insurance
Assistant Hotel Operations Manager
Q Casino + Resort —Dubuque, IA
- Weekends as needed
- Inventory management
- Mid-level
- 3 years
Quick Apply
Human Resources Specialist
UnityPoint Health —Dubuque, IA
- Full-time
- Mid-level
- SharePoint
- Front desk
- Paid holidays
- Disability insurance
Customer Service Rep
Planet Fitness - Baseline Fitness —Dubuque, IA
- Part-time
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
Quick Apply
Disability Representative
Sedgwick —Dubuque, IA
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Tax Administrative Assistant
Eide Bailly LLP —Dubuque, IA
- Overtime
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Profit sharing
- Disability insurance
9d
Hotel Butler - Public Area Attendant - 2nd + 3rd Shift
HOTEL JULIEN —Dubuque, IA
- $17 - $19 an hour
- Part-time
- Hotel
- Senior level
Quick Apply
Team Lead
Planet Fitness - Baseline Fitness —Dubuque, IA
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
Sales Associate - Temporary
Theisen's Home Farm Auto —Dubuque, IA
- Temporary
- Clean driving record
- Forklift
- Assembly
- Disability insurance
- Health insurance
14d
Sales Associate - Farm Department
Theisen's Home Farm Auto —Dubuque, IA
- Part-time
- Clean driving record
- Basic math
- Forklift
- Disability insurance
- Health insurance
1d
Sales Associate / Cashier
Theisen's Home Farm Auto —Dubuque, IA
- Part-time
- Clean driving record
- Forklift
- Assembly
- Disability insurance
- Health insurance
Customer Service Representative - Weekday Opener 4:30AM-12:30P
Planet Fitness - PF Baseline Fitness —Dubuque, IA
- $11 an hour
- Part-time
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
- Health savings account
- Disability insurance
Quick Apply
Customer Service Representative Nights 2P-10P and Weekend 1P-9P
Planet Fitness - PF Baseline Fitness —Dubuque, IA
- Part-time
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
- Health savings account
- Disability insurance
Quick Apply
Trainer
Planet Fitness - Baseline Fitness —Dubuque, IA
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Entry level
Quick Apply
Team Lead
Planet Fitness - PF Baseline Fitness —Dubuque, IA
- $13 - $17 an hour
- Full-time
- Computer literacy
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Disability insurance
Quick Apply

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Assistant General Manager

Stoney Creek Hospitality Corporation -
Galena, IL

Apply Now

Job Details

Full-time
$50,000 - $55,000 a year

Qualifications

Hotel cost control
Managing property management teams
Staff supervision
Hotel housekeeping management
Operations management
Hospitality industry recruitment experience
Hotel strategy implementation
Expense management
Professional ethics
Hotel quality control
Revenue management
Hotel quality assurance
High school diploma or GED
Driving
Task prioritization
Financial control management
Hotel emergency procedures
Organizational skills
Front desk
Hotel staff training
Hotel and accommodations guest complaints handling
Sales leadership
Senior level
Hotel operations budget management
Leadership
Hotel safety procedures
Communication skills
Staffing management
Property management
Professional development training

Full Job Description

ACCOUNTABILITY

The Assistant General Manager ensures guest satisfaction, property upkeep, and staff support according to Stoney Creek Hotel & Conference Center's standards set by the General Manager. They oversee all operations, including front desk, housekeeping, sales, maintenance, and the conference center. This role demands specialized expertise, technical problem-solving, and a commitment to integrity, quality, and precision while adhering to established standards and systems.

REPORTS TO AND IS SERVED BY: General Manager

FLSA Designation: Exempt

WHAT TO EXPECT

Guest Satisfaction: Assist in achieving high levels of guest satisfaction by addressing guest concerns, ensuring prompt resolution of issues, and maintaining a welcoming and hospitable atmosphere.

Operational Supervision: Provide supervision and support to various hotel departments, including the front desk, housekeeping, sales, maintenance, and conference center. Ensure that each department operates effectively and efficiently.

Standards Adherence: Work closely with the General Manager to ensure that the hotel maintains and exceeds the quality and service standards set by the brand and the property. Monitor and maintain the appearance and condition of the hotel.

Staff Management: Assist in staff recruitment, training, and development. Help to create a positive work environment, offer guidance, and support employee growth.

Financial Oversight: Participate in financial management, including budget development, expense control, and revenue management. Identify opportunities to maximize profitability while maintaining quality.

Problem Solving: Employ specialized expertise in handling technical and operational challenges, often requiring creative solutions within approved organizational systems and technologies.

Values Demonstration: Uphold the core values of integrity, quality, and caution in all aspects of the role. Set an example for employees in maintaining high ethical standards.

Foundational Skills and Qualities: Strong organizational skills to manage tasks and prioritize work. Good physical stamina and the ability to perform physical tasks such as lifting and bending. Ability to work effectively in a fast-paced and dynamic environment.

Work Expectations and Responsibilities: Willingness to adapt to a variety of tasks, including "Other duties as assigned." Participate in department meetings and maintain an open line of communication with colleagues. Obtain any required certifications necessary, as relevant to the specific job.

PROUD OWNER

Your leadership, communication, and operational expertise will be crucial in achieving the hotel's goals and standards while maintaining guest satisfaction and efficient operations.

Attention to detail and a commitment to safety and cleanliness. Ability to work independently and efficiently.

Strong organizational skills to manage tasks and prioritize work.

Good physical stamina and the ability to perform physical tasks such as lifting and bending. Ability to work effectively in a fast-paced and dynamic environment.

HELD ACCOUNTABLE TO

Brand standards, Providing operational leadership support, Guest satisfaction, Employee satisfaction and support, Managing budget and expenses.

SOFT SKILLS

CHARACTERISTICS: Intense, restless, driving, loyal, conscientious, detail-oriented, anticipate problems.

MINDSET: Entrepreneurial and infinite mindset, which prioritizes both personal and professional growth.

HARD SKILLS

EDUCATION AND EXPERIENCE:

High School degree or GED. College degree in related areas preferred. Five years of hospitality experience is desired.

Fully educated and able to train others on all hotel emergency procedures.

Knowledgeable of the use of all equipment used to carry out the tasks of the hotel and able to train others.

PHYSICAL DEMANDS: lift, carry, push, and pull up to 50+ lbs. Standing for extended periods and performing repetitive motions.

TRAVEL: Less than 5%

POSITION: On-site work at each hotel property.

Apply Now

Refine Your Search

desk manager jobs in galena, il

Assistant General Manager

Front Desk Supervisor

Front Desk Agent

General Manager

Hotel Front Desk

Club Manager

Assistant Hotel Operations Manager

Human Resources Specialist

Customer Service Rep

Disability Representative

Tax Administrative Assistant

Hotel Butler - Public Area Attendant - 2nd + 3rd Shift

Team Lead

Sales Associate - Temporary

Sales Associate - Farm Department

Sales Associate / Cashier

Customer Service Representative - Weekday Opener 4:30AM-12:30P

Customer Service Representative Nights 2P-10P and Weekend 1P-9P

Trainer

Team Lead

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