Top 2 Freight billing analyst Jobs in Galveston Tx

Freight Billing Analyst
Texas TransEastern Inc. ND —Texas City, TX
- 8 hour shift
- Microsoft Outlook
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
13d
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TechTrans International —Houston, TX
- Online Application
- CPA
- 5 years
- Mid-level

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Freight Billing Analyst

Texas TransEastern Inc. ND
Texas City, TX

Apply Now

Job Details

13 days ago

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Record keeping
Computer operation
Confidential information handling
Customer relationship building
Microsoft Outlook
Phone communication
Basic math
Client rapport building
English
High school diploma or GED
Customer engagement
Desktop applications
Document viewing software
Typing
Adobe Acrobat
Quality data entry
Client interaction via phone calls
Customer data entry

Full Job Description

Job Description:
We are seeking a detail-oriented and dedicated individual to join our team as a Freight Billing Analyst. This position is located in Pasadena, TX and will be required to work our SUNDAY to THURSDAY schedule, shifts are 8 hours (8AM-5PM).
Duties/Responsibilities:

Accurately input customer freight invoicing data and other relevant information into our databases
Maintain a minimum count of 150 to 200 freight invoices billed per day
Respond to customer inquiries via phone and email in a friendly and professional manner
Resolve customer issues promptly and effectively, escalating complex cases as needed
Collaborate with team members to improve data entry processes and customer service protocols
Maintain confidentiality and security of all customer information
Resolves minor processing problems; seeking assistance from supervisor or other appropriate staff for issues beyond immediate expertise
Keep team lead updated about tasks that cannot be completed, trouble tickets, or any issues that occur in general on a daily basis
Help with other team tasks that may be behind or at risk of falling behind after your own tasks have been completed for the day
Notify team lead of upcoming days/time off so that they may ensure tasks are taken care of accordingly
Ask team lead questions on tasks you are unsure of how to do correctly and make good quality notes for yourself to ensure tasks are done correctly going forward
Provide updates on all assigned tasks directly to the Billing Supervisor when the team’s lead is out of office and not working
Provide Billing Supervisor with a “Shift Summary” of tasks done and amount of orders billed during working hours daily.
Performs other related duties, as assigned

Physical Requirements:

Work is performed while sitting at a desk and working on a computer for prolonged periods of time.
Requires the ability to communicate effectively using speech, vision and hearing.
Requires the use of hands for simple grasping and fine manipulations
Must be able to lift up to 15 pounds at a time.

Job Requirements:
Skills and Qualifications:

High school diploma or equivalent required
Minimum (1) year customer service experience
Excellent and precise data entry and typing skills (minimum 30 words per minute)
Must be good with numbers and basic calculations
Proficient in Microsoft Excel and Microsoft Outlook
Excellent written and verbal communication skills
Strong customer service, interpersonal and relationship building skills
Detailed active listening and comprehension skills
Ability to take strong notes and retain information
Good organizational habits and attention to detail
Ability to multitask and manage time efficiently
Ability to meet deadlines on a daily basis
Ability to work calmly under pressure
Ability to work through multiple computer screens
Clear and professional verbal communication for phone-based interactions
High level of discretion when handling sensitive or confidential information
Excellent English language skills with grammatical knowledge and etiquette
Displays professionalism in demeanor, language, and appearance
Ability to blend personality with a professional demeanor to provide the customer with a comfortable conversation
Team player mentality
Knowledgeable with Adobe Acrobat
Knowledge of the oil and gas industry a plus
Experience with dispatching software a plus
Knowledge of V-lookups a plus

General Description of Benefits: BCBS of Texas Medical
Dental, Life & Vision
401k and matching
Daily Pay Option

Apply Now

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freight billing analyst jobs in galveston tx

Freight Billing Analyst

Contingent Business Specialist/Analyst

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