Location: Worcester, MA
Category: Executive / Management
Job Type: Full-time
Posted On: Thu Jul 16 2026
Job Description:
General Statement
The Executive Director of Digital Learning & Academic Innovation is responsible for providing strategic leadership and support for online / digital education, emerging learning technologies, and student success management. Overseeing the Center for Academic Excellence, the individual in this position brings dynamic understanding of teaching and learning excellence to bear as they advise, assist, and support faculty and staff in the development and maintenance of equitable, high-quality and technologically current in-person and distance education courses and programs.
Quinsigamond Community College meets the needs of our student body by offering high quality and nimble educational opportunities across our degree, certificate, and workforce programs. The Executive Director will lead technology-enabled student success management in Academic Affairs by leveraging evidence-based practices, strategic planning, and integrated technologies to support a guided, holistic, and connected student experience.
The Executive Director also will steward a responsive digital learning ecosystem by overseeing academic technology initiatives and academic computing labs, fostering greater engagement with and understanding of the LMS and related technology tools that support and guide student success, and leading the thoughtful integration of emerging technologies (e.g., artificial intelligence) through the infrastructure, training, and cross-functional collaboration needed to meet evolving higher education needs.
Supervision Received
Works under the supervision of the Dean for Curriculum, Instruction, Assessment, and Professional Development.
Supervision Exercised
The Executive Director of Digital Learning & Academic Innovation supervises full-time Distance Education/Center for Academic Excellence staff, including instructional designers (Coordinators of Instructional Technology and Assessment), the Director / Systems Administrator for Academic & Online Applications, the Computer Center Manager, an Academic Technology Coach, and an Administrative Secretary. The Executive Director also supervises part-time staff/faculty as assigned (e.g., Academic Technology Facilitator).
Key thought partners and working collaborators
Academic School Deans and Academic Affairs leadership; the Chief Technology Officer; the Executive Director of Human Resources; leadership in Strategic Enrollment & Student Engagement; leadership in Institutional Research and Planning.
Duties and Responsibilities
- Develop and maintain a mission, vision and strategic plan for QCC's digital learning ecosystem that is consistent with the College mission and the strategic goals of Academic Affairs, and that prioritizes equity and inclusion through teaching and learning
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Collaborate on training and development for full- and part-time faculty teaching in all areas and modalities of the College
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Provide strategic and operational leadership in the implementation and growth of the College's student success management platform, including integration with related platforms
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Develop, coordinate and provide technological training and development for full-time and part-time faculty teaching in all modalities offered at the College
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Provide vision, coordination, and operational leadership for the responsible use of artificial intelligence and other emerging technologies (e.g., virtual reality, augmented reality) across teaching, learning, and academic support
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Guide the development of the College's emerging AI Center
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Lead and coordinate team support, adhering to all contractual guidelines, to develop and certify faculty in online and distance education modalities
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Chair the Distance Education Committee
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Represent QCC on Massachusetts Colleges Online and other groups/organizations as appropriate
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Lead efforts to bring equitable and innovative course materials access to scale
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Support inclusive access and LTI integrations
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Manage NC-SARA membership and data reporting responsibilities
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Promote Universal Design for Learning and other equitable practices
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Lead support for faculty and students in the implementation, development, and use of the LMS for all courses
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Serve actively on the College's Digital Accessibility Compliance team to develop and implement practices that meet state and federal digital accessibility compliance guidelines
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Support faculty with new platforms and new compliance guidelines
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Work collaboratively with student and academic support centers to support delivery of services in an online / remote format
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Manage integration of all CAE-managed systems into SIS (including launch)
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Support digital literacy efforts for students, staff, and faculty
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Oversee the student academic learning computer labs
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Lead the College contractual course evaluation process for all classes and modalities
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Research and evaluate emerging educational technologies as they apply to instruction and integrate with existing platforms
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Lead the review, development, and implementation of all academic technology in collaboration with the Chief Technology Officer
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Coordinate IT tickets for classroom technology issues/hyflex classrooms
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Lead and serve on committees and workgroups as needed
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Perform other related duties as assigned
Job Requirements:
Minimum Qualifications:
- Master's Degree in an academic or professional field relevant to the core job requirements
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Three or more years of educational administrative, managerial, or supervisory experience
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Documented evidence of technological leadership in an educational setting, or a combination of education and experience commensurate with the requirements of this position
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Expertise in the administration of learning management systems, instructional technology, and faculty development in the use of such and similar systems is essential
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Experience designing distance education and hybrid curriculum as well as familiarity with non-traditional delivery such as competency-based models
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Experience leading adoption, implementation, and growth of student success management package
Preferred Qualifications:
- Experience administering Blackboard Ultra and EAB Navigate.
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Experience teaching in a post-secondary institution (full-time or part time) in higher education, including online instruction
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Experience with anti-racist, culturally sustaining theory and methods in higher education
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Experience in the development and implementation of faculty development and orientation programs
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Experience with evidence-informed, data-driven decision making and institutional effectiveness
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Experience administering complex projects and monitoring budgets
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Demonstrated excellent communication and human relations skills
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Demonstrated ability to lead, manage, coordinate, and supervise a broad and diverse range of activities, people, and departments
Additional Information:
Quinsigamond Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, gender, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
Quinsigamond Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Diversity, inclusion, and equity are core values at Quinsigamond Community College. We are passionate about building and sustaining an inclusive, respectful, and equitable environment for all students, staff, and faculty. Every member on our college campus enriches our diversity. We support inclusion and are dedicated to ensuring equity in access to opportunities.
Quinsigamond Community College is an equal opportunity/affirmative action employer. Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.
Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request.
