Top 15 Patient access coordinator Jobs in Garner, Nc

Appointment Coordinator - Duke Perinatal of Cary
Duke Health —Cary, NC
- 8 hour shift
- Writing skills
- HIPAA
- Mid-level
- Paid time off
Front Office Coordinator - Garner, NC
Pivot Physical Therapy —Garner, NC
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
5d
Client Coordinator
Maxim Healthcare —Raleigh, NC
- $23 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
4h
Admissions Care Coordinator & Office Manager for Teen Mental Health
Joshua Tree Health —Apex, NC
- $21 - $26 an hour
- Part-time
- Private practice
- Mid-level
- Adolescents
Quick Apply
6d
Care Coordinator (Medical Receptionist/PSR)
Access Physical Therapy & Wellness —Raleigh, NC
- $18 - $20 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Dental insurance
- Paid time off
Medical Spa Coordinator (Front Desk)
Synergy Face + Body —Cary, NC
- From $18.50 an hour
- Overtime
- 1 year
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Care Coordinator
Oshi Health —Raleigh, NC
- $45,000 - $52,000 a year
- Email
- Remote
- Google Workspace
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Care Coordinator
Valeris, Inc. —Raleigh, NC
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
4d
Referral Coordinator (in-person)
NeighborHealth Center —Raleigh, NC
- Full-time
- Spanish
- Computer literacy
- Mid-level
Quick Apply
6d
Admissions Coordinator & Authorization/UR Specialist
Joshua Tree Health —Apex, NC
- Full-time
- HIPAA
- 3 years
- Data entry
Quick Apply
6d
Executive Care Coordinator
Valeris, Inc. —Raleigh, NC
- Full-time
- Bilingual
- Background check
- 5 years
- Health savings account
- AD&D insurance
Quick Apply
8d
Remote Transportation Care Coordinator
ACC PREMIERE —Raleigh, NC
- $11.50 - $12.00 an hour
- 8 hour shift
- Remote
- 2 years
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
3d
Patient Coordinator
Ivy Rehab Network —Garner, NC
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Paid holidays
- Paid time off
Quick Apply
5d

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Registration Coordinator
The Ohio State University Wexner Medical Center —Columbus, OH
The Registration Coordinator is responsible for scheduling appointments with patients, taking incoming patient and provider calls, coordinating the check-out…
4d
Advanced Medical Support Assistant- Community Care
US Veterans Health Administration —Columbus, OH
HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees,…
$51,747 - $67,271 a year
3d

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Appointment Coordinator - Duke Perinatal of Cary

Duke Health -
Cary, NC

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Job Details

Full-time

Benefits

Paid time off

Qualifications

HIPAA compliance
HIPAA
High school diploma or GED
Clinical data entry
Typing
Clinical confidentiality policies
Quality data entry

Full Job Description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

JOB LOCATION

Duke Perinatal Clinic of Cary - 600 New Waverly Pl

Duke Perinatal Clinic of Durham - 2608 Erwin Road

JOB SUMMARY

We are seeking an Appointment Coordinator to be an integral member of the healthcare team and provide direct and indirect care to patients at the Duke Perinatal Clinic of Durham Cary Perinatal Consultants. The schedule for this position is generally working five 8-hour shifts/week.

JOB DUTIES AND RESPONSIBILITIES

Schedule appointment from the referral using scheduling guidelines and questionnaires in order to determine the appropriate provider, location, and visit type. Utilize the following to accurately perform patient care and scheduling procedures:
- Actively identify, listen, and understand the needs of each patient. Ask thoughtful questions to determine the appropriate resources or actions to be taken.

- Professionally communicate both verbally and in writing with patients, providers, internal specialty departments, and clinics in the surrounding community.
- Provide accurate information to patients regarding various services, providers, and locations available within the Duke University Health System and the surrounding community.
- Utilize different decision trees to schedule patients within the Duke University Health System.
- Utilize referral standard work documents and resources and performs work within established standards at all times.
- Identify patients using 2 identifiers in accordance with compliance guidelines.
- Maintain knowledge and resources to schedule patients outside of Duke as appropriate.
- Identify and document special needs; schedule interpreters as needed.
- Provide patient with appropriate directions and pre-visit appointment information.
- Make judgements guided by standard work on how to prioritize patients and complete tasks.
- Ability to answer questions from patients and ordering providers on where to send referrals for quickest access, closest geographic location, as well as specific insurance requirements.
- Use all available resources to contact the patient, including phone numbers and MyChart, while following compliance guidelines.
Review assigned work queues and prioritize by emergency, urgent, and routine referrals ensuring all referrals are worked within 48 hours.
Monitor voicemail of assigned clinic(s).
Maintain liaison with other offices and departments to coordinate referrals, foster collaboration, leverage resources, and help to accomplish program objectives.
Provide referral and radiology support within the Perinatal practices as assigned for PTO coverage.
Assist in scheduling for a complex clinic utilizing scheduling matrix.
Provide front desk coverage to the Perinatal clinics as needed.
Contribute to program effectiveness by communicating trends and recommending modifications to current workflows.
Proactively communicate issues to Service Access Manager as it relates to access and decision trees.
Perform other related duties incidental to the work described herein.

JOB ELIGIBILITY REQUIREMENTS

A high school diploma or equivalency, is required. College or completion of post-secondary education is strongly preferred.
Minimum of 1 year of health care related experience. An associate degree or higher may substitute for the experience requirement.
Accurate typing and data entry skills.
Excellent customer service and communication skills.
Knowledge of HIPAA requirements regarding patient confidentiality.
Organized and motivated by a fast-paced environment.
Able to manage multiple tasks/projects simultaneously.
Proficient in review and assess needs quickly.
Strong with the use of computer software tools and data files.
Comfortable with continuous change, is self-directed, and can take initiative.
Patient-centered and compassionate.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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Refine Your Search

patient access coordinator jobs in garner, nc

Appointment Coordinator - Duke Perinatal of Cary

Front Office Coordinator - Garner, NC

Client Coordinator

Admissions Care Coordinator & Office Manager for Teen Mental Health

Care Coordinator (Medical Receptionist/PSR)

Medical Spa Coordinator (Front Desk)

Care Coordinator

Care Coordinator

Referral Coordinator (in-person)

Admissions Coordinator & Authorization/UR Specialist

Executive Care Coordinator

Remote Transportation Care Coordinator

Patient Coordinator

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