It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.
We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.
The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.
If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.
Primary Function of Position
The Senior Logistics Compliance Analyst is responsible for the import and export
compliance procedures and international trade programs, which include but not
limited to supply chain security (C-TPAT, AEO), international trade data integrity
(country of origin, classification, ECCN, etc), duty drawback, Free Trade
Agreement, reconciliation, etc. This position will assist Logistics Compliance
manager in driving the overall logistics compliance strategies, activities, and
requirements for the medical devices import, export, and trade regulations. He/
she will ensure compliance with applicable company policies and regulations
while ensuring the expeditious flow of international trade. This individual will
support the organization at a tactical and operational level and advises
management on strategics initiatives.
Essential Job Duties
Perform import/export activities in compliance with government rules and
regulations, organizational policies, procedures, goals, and objectives.
Manage issues related to proper legal interpretation and determination of
the Harmonized Tariff Schedule, Country of Origin, Customs Valuations,
ECCN, International Trade Administration’s anti-dumping regulated product
flows, duty drawback, duty suspension, and other governmental programs
driving exemptions of products and purchases.
Manage compliance with preferential-and non-preferential trade programs
and issue certificates as applicable.
Responsible for the Customs reconciliation and anti-boycott programs.
Audit and maintain data governance in SAP/ product database and
applicable trade compliance records in accordance with regulatory
requirements.
Create and maintain import/ export compliance manuals, policies and
procedures, SOPs, and trade compliance guidelines.
Assist Logistics Compliance manager in researching Customs- and
regulatory requirements for new destination markets including
classification, import licenses, valuation, documentation, and import- and
export restrictions and communicate back to medical device business.
Interact with IT and Center of Excellence (COE) to streamline and improve
import/ export data for compliance; communicate requirements to IT and
assist with testing and solutions implementation.
Miscellaneous Tariff Bill – monitor, determination of products and filing of
new petitions.
Monitor and alert new trade policies globally – such as Section 301.
Maintains adherence to and assist with the Customs-Trade Partnership
Against Terrorism (C-TPAT) implementation and annual validation.
Submit and monitor import/ export permit/ license applications as needed.
Conduct and report findings of internal risk assessments. Follow-up with
Compliance Improvement Plans.
Provide training to other functional groups on import and export
requirements.
Assist in global and/or regional compliance projects/programs.
Develop and generate compliance and service provider performance reports
for management.
Assist in development and maintenance of operational processes and
procedures to improve workflows and process.
Assist in defining Intuitive audit guidelines to monitor customer/ order
compliance and aid in determining future training/ procedural needs.
Communicate company policies and procedures to internal and external
stakeholders.
Provide assistance to company sites, suppliers, and customers in the
continuous improvement of their compliance functions.
Perform other duties, tasks, special projects as assigned.
Required Skills and Experience
Expert knowledge of customs regulations, FDA importing regulations, EAR &
Census Trade requirements.
Strong knowledge of Customs regulations, import and export classification,
free trade agreement and training skills.
Strong analytical skills, critical thinking, and problem solving with
experience in risk management processes and gap analysis.
Proficient at multi-tasking, well organized and reliable for consistent
decision making and follow through.
Work effectively both independently and collaboratively.
Demonstrated ability to deliver creative and practical solutions to solve
complex logistics and impact of current and potential regulatory compliance
issues.
Ability to manage and drive change.
Experience in Supply Chain Security Program and duty drawback.
Excellent oral and written communication, facilitation, and collaboration.
Excellent in research and analytical skills.
Detail oriented and highly organized with ability to multi-task and minimal
guidance.
Proficient in the use of Microsoft Outlook, Word, Excel, and PowerPoint.
Strong ability to create innovative solutions from existing resources.
Ability to evaluate data and issues.
Excellent time management skills.
Ability to interpret regulatory requirements and implement appropriately.
Must be a team player, amenable to a variety of work projects.
Strong cross-functional collaboration skills and ability to influence others
through demonstrated expertise. Ability to manage multiple cross-
organizational projects.
Interpersonal skills to deal effectively with all levels of the organization.
Travel up to 10%.
Bachelor’s degree in supply chain, international business, finance or
similar.
7+ years of experience in Trade Compliance / Logistics Operations
Compliance in medical devices.
Licensed Customs Broker – U.S. or similar professional trade certifications.
Working Conditions
None
Preferred Skills and Experience
- Experience in implementing and maintaining Global Trade Management
Software.
- Experience in SAP S4/ HANA and related transactional and outputs are
preferred.
- Previous customs compliance experience is preferred.
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
Mandatory Notices
U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.
Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).
For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.
This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.
Base Compensation Range Region 1: $121,200 USD - $174,400 USD
Base Compensation Range Region 2: $103,000 USD - $148,200 USD
Shift: Day
Workplace Type: Onsite - This job is fully onsite.
