Top 42 Guest service agent Jobs in Germantown Tn

Front Desk Agent
HILTON MEMPHIS —Memphis, TN
- $15 an hour
- Word processing
- Computer literacy
- Basic math
Quick Apply
Front Desk Agent
Hampton Inn Memphis Walnut —Memphis, TN
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
Hilton Garden Inn/Home 2 Suites Memphis East Germantown - Desai Hotel Group, LLC —Germantown, TN
- $15 - $16 an hour
- Weekends as needed
- Hotel
- US work authorization
- In-person
- Health insurance
- Dental insurance
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10d
Front Desk Agent
Holiday Inn Express (HANUMAN LLP) —Germantown, TN
- $12.50 - $14.00 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Opportunities for advancement
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Front Desk Agent
Hampton Inn & Suites Memphis - Beale Street —Memphis, TN
- $16 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
8d
Guest Service Agent
Fairfield Inn & Suites Arlington —Arlington, TN
- Overtime
- Computer literacy
- Hotel
- Computer skills
- Disability insurance
- Health insurance
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Guest Service Agent
Courtyard by Marriott Memphis East Bill Morris Parkway —Memphis, TN
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- Paid jury duty
- Employee assistance program
Quick Apply
9d
Full Time Guest Service Agent - Holiday Inn Express Memphis Southwind
ROYAL LIVING MEMPHIS LLC —Memphis, TN
- $15 an hour
- Weekends as needed
- Mid-level
- Hotel
- 2 years
- Paid time off
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Front Desk Agent
Marriott International, Inc —Germantown, TN
- $13 - $15 an hour
- Full-time
- Sales
- Research
- Hotel
Guest Service Agent / Front Desk Clerk at TownePlace Suites by Marriott Olive Branch MS
CAPITAL HOTELS LLC —Olive Branch, MS
- $15 an hour
- Part-time
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
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Guest Service Manager
Home2 Suites by Hilton Memphis Downtown —Memphis, TN
- $21 - $23 an hour
- Weekends as needed
- CPR Certification
- ServSafe
- Customer service
- Free parking
- Health insurance
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Guest Service Representative (Front Desk Agent)
Peabody Hotels & Resorts —Memphis, TN
- Full-time
- Basic math
- Sanitation
- Mid-level
Hotel Front Desk - Full Service IHG
CUSA, LLC —Memphis, TN
- $15 - $16 an hour
- Full-time
- Hotel
- Communication skills
- Entry level
Quick Apply
Front Desk Supervisor
Hampton Inn & Suites Memphis - Beale Street —Memphis, TN
- $17 an hour
- Full-time
- Management
- Mid-level
- Hotel
Quick Apply
8d
Front Desk Agent
MCR Hotels —Southaven, MS
- $15 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative (Front Desk Agent)
Peabody Hotel Group —Memphis, TN
- Full-time
- Basic math
- Sanitation
- Mid-level
Front Desk Agent
Courtyard Memphis Southaven —Southaven, MS
- Full-time
- Computer literacy
- English
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Guest Services Manager
SOUTHWIND LODGING LLC —Memphis, TN
- Weekends as needed
- Mid-level
- Hotel
- Leadership
- Paid time off
Quick Apply
Hotel Front Desk Agent, Southland Casino
Delaware North —West Memphis, AR
- $15 - $18 an hour
- 8 hour shift
- Ability to walk for extended periods
- No high school diploma
- Ability to stand for extended periods
- Paid parental leave
- Paid holidays
20h
Reservations Sales Representative
Peabody Hotels & Resorts —Memphis, TN
- Full-time
- Basic math
- Sanitation
- English

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guest service agent jobs near germantown tn

Front Desk Agent

HILTON MEMPHIS -
Memphis, TN

Quick Apply

Job Details

$15 an hour

Qualifications

Accounting systems
Computer operation
Word processing
Spreadsheets
Basic math
In-person customer service
Productivity software
POS systems

Full Job Description

Job Title: Front Desk Agent

Department: Front Desk

Reports To: Front Desk Manager

FLSA Status: Non-Exempt

Summary: Accommodate guests by registering and assigning rooms to guests, issuing room keys or cards, transmitting, and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Duties and Responsibilities include the following. Other duties may be assigned.

1. Greet, register, and assign rooms to guests of hotel.*

2. Verify customers' credit and establish how the customer will pay for the accommodation.*

3. Keep records of room availability and guests' accounts, manually or using computers. *

4. Print receipts and collect payments.*

5. Issue room keys.*

6. Review accounts and charges with guests during the checkout process. *

7. Post charges, such as those for rooms, food, liquor, or telephone calls, to account by computer. *

8. Transmit and receive messages, using telephones or by using Kipsu system. *

9. Contact housekeeping or maintenance staff when guests report problems. *

10. Make and confirm reservations. *

11. Record guest comments or complaints, referring customers to managers as necessary. *

12. Advise housekeeping staff of any issues.*

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to work with basic mathematical skills.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have knowledge of computers, word processing, spreadsheet, accounting, internet, and point of sale software/credit card processing.

Education/Experience:

High School Diploma and two to four years related experience and/or training; or equivalent combination of education and experience.

Certificates and Licenses:

Knowledge, Skills, and Other Abilities:

Communication skills
Professionalism
Customer service skills
Effective Leadership skills

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Quick Apply

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Guest Service Representative (Front Desk Agent)

Front Desk Agent

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Reservations Sales Representative

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