Top 7 Help desk technician Jobs in Gettysburg, Pa

IT Support Technician
Elect IT Solutions —Chambersburg, PA
- $55,000 - $65,000 a year
- Full-time
- Background check
- Azure
- Software troubleshooting
- Paid holidays
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help desk technician jobs near gettysburg, pa

IT Support Technician

Elect IT Solutions
Chambersburg, PA

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Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Paid holidays

Qualifications

Microsoft Windows Server
Desktop computer repair
Professional networking
Endpoint Security
Customer relationship building
Azure
Software troubleshooting
Interpersonal skills
Equipment installation
Hardware maintenance
Employee relationship building
Public Cloud
Windows
Software installation
Microsoft Office
Administrative experience
Firewall
Driver's License
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
IT support
Azure AD
Desktop applications
Computer networking
Vendor communication
Hardware management
Network security appliance implementation
Accounting systems (technically supported)

Full Job Description

Elect IT Solutions is currently seeking an experienced IT Support Technician. This position includes the support, configuration and management of servers, networks, desktops, laptops, mobile devices and applications. It involves the response and resolution of end user hardware/software issues, and the ongoing management of IT infrastructure's. This IT Support Technician will also maintain proper documentation of IT assets and provide status reports where required. This successful candidate will possess both the technical and team skills to facilitate the fulfillment of the business and operational goals of Elect IT Solutions and their client(s). The position is based in the Chambersburg, PA area with a balance of work being in Franklin County , PA and Washington County, MD and comes with a standard benefits package. Some daily travel to client site(s) is required.

Responsibilities:

Setup, configure and support server, network and desktop hardware and operating systems as well as the associated business applications.
Provide endpoint security support including patch management, anti-virus/anti-malware management, and local machine controls.
Support of Microsoft Office and related office productivity applications.
Troubleshoot hardware and software functionality issues and provide recommendations for short and long-term resolutions.
Daily support of computers, servers and networks.
Build positive relationships with internal staff and client points of contact.
Work cohesively as part of a valued team to accomplish technical and business objectives, and to facilitate required resolutions to IT systems and user issues.

Requirements:

3 to 5 years of support experience with Microsoft Server.
3 to 5 years of support experience with various firewall and network hardware.
3 to 5 years of installation and support experience with Microsoft desktop computers (Windows 7 thru Windows 11).
User support experience with Microsoft Office and Office 365.
Experience with desktop applications including but not limited to business anti-virus applications, backup and recovery tools, and PC management tools.
Able to effectively multi-task with many new, ongoing, & miscellaneous technical situations simultaneously, while assisting other technicians in performance of the same.
Solid understanding of the Windows Active Directory, Azure and associated features/functionality.
Proven analytical and problem-solving abilities.
Able to regularly work with various hardware and software vendors.
Strong administrative, written & oral communication skills.
Driver's license and reliable vehicle.
Background check required.
Exceptional positive customer service and relationship skills.

Preferred:

3 years experience with installation, configuration and setup of Microsoft servers, firewalls and network equipment etc.
Ability to configure, setup and troubleshoot network switching, VLANs, routing etc.
VoIP telephony support experience a plus.
Adept at IT troubleshooting and diagnostics.
Ability to quickly learn new technologies and processes.
Experience with mobile device support.
Experienced on helpdesk and incident management/ticketing processes.
Experience in team leadership and/or supervisory of others.

Preferred Education and Experience are as follows:

An Associate's degree (or higher) in Information Systems and (5+) years of Information Technology support experience in a business environment.
Microsoft, Cisco, or CompTia certifications.

Benefits:

Paid Vacation
Paid Holidays
Retirement with matching
HRA - Health Insurance Reimbursement Arrangement

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Work Location: In person

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help desk technician jobs in gettysburg, pa

IT Support Technician

Now Hiring IT and Telecom Field Technicians

Service Technician, HVAC Repair

Systems Administrator-On-Site at US Embassy Shenyang (Relocation Required)

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