AIY Properties is a dynamic private owner and manager of residential apartment communities throughout Northeast Ohio. We have an immediate opening for an experienced Assistant Property Manager for our apartment communities located in Austintown.
Considering a place to live & work? AIY offers full monthly rent credits to employees for specific positions & properties. Details provided during the interview process.
Why do our employees and tenants love working & living here? Quick access to major highways makes commuting simple to Youngstown, Warren, Boardman, Cleveland, and Pittsburgh. Mill Creek park provides close options for outdoor activities like hiking and biking.
The Assistant Property Manager position is a fantastic opportunity for a goal-oriented candidate looking for management advancement opportunities with a growing company. Must have the following skills:
FINANCIAL/COLLECTIONS:
- Make daily collection calls.
- Develop incentives to encourage rent payments and improve delinquency.
- Create and distribute notices.
- Prepare and handle evictions including going to court when needed
- As needed ledger corrections.
LEASING/RETENTION:
- Successfully market vacant units and renew occupied units.
- Track all telephone and office traffic to assist in market analysis.
- Walk vacant units/inspect and report any repair items to Property Manager and/or Maintenance Manager.
- Conduct credit checks and income verification while maintaining complete confidentiality.
- Completes all paperwork and data entry associated with leasing activities.
- Contacts prospective resident of approval/disapproval.
- Assists them in completing the lease and receives initial rent and deposit payments
- Communicate with new residents to assure the move-in process is implemented smoothly.
- Prepares and maintains a file for each resident.
- Contacts residents with expiring leases to discuss renewals and encourages the renewal of the lease.
- Team player in positively marketing the community to help bring in prospective residents. This includes implementing and carrying out marketing efforts such as outside marketing calls.
- Takes resident calls for service or other needs and forwards to the appropriate staff members; writes work orders for service; promotes good resident relations through courteous and timely response to resident needs and concerns.
- Answers outside phone calls and greets visitors.
- Performs other miscellaneous duties as assigned.
- Regular and punctual attendance are an essential function for this position.
- Handle tenant issues/complaints in effort to provide utmost customer service.
ASSISTS PROPERTY MANAGER IN THE FOLLOWING:
1) Ensuring property is occupied to fullest capacity.
2) Ensuring tenants who occupy said units are fully paying.
3) Providing professional and consistent customer service.
4) Representing the company in a professional manner at all the times and works as a team.
ESSENTIAL JOB REQUIREMENTS FOR THE ASSISTANT PROPERTY MANAGER:
- Experience at a 500+ community preferred.
- Conscientious, goal oriented and persistent with expectations to set the bar high.
- Ability to display professional skills for yourself and team members.
- Intelligent to analyze sales data and make smart decisions.
- Track record of achievement and desire for career advancement in property management and beyond.
- Passion for sales and implementing the company’s mission.
- Exceptional customer service, communication and negotiation skills.
- Organized, detailed, accurate, self-directed and solution-oriented.
- Proficient with Word & Excel for communications and spreadsheets; Yardi is a plus.
SPECIFIC QUALIFICATIONS FOR THE ASSISTANT PROPERTY MANAGER ROLE:
- 2+ years of experience in collections and leasing.
- Excellent communication and interpersonal skills, both verbal and written.
- Knowledge of Fair Housing laws and regulations, federal, state, and local.
- Ability to handle multiple tasks and prioritize duties and responsibilities.
- Schedule to include Mon-Fri with alternate Saturdays and a day off during the week.
- Must have a valid driver's license to attend meetings, events, and daily activities.
The Assistant Property Manager position is an excellent opportunity for someone who wishes to make a difference in a progressive and family-oriented organization. Competitive salary and excellent benefits including health, dental, vision, 401(k) with safe harbor match, voluntary life & short-term disability, vacation, sick and personal days off.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Are you available to work Full Time M-F and every other Saturday (10 am to 4 pm)?
-When working Saturday, will receive day off during the week.
- Have you ever been convicted of a crime within the past 7 years, other than minor traffic violations? Reply YES or NO? If you replied YES, please explain.
-ALL QUESTIONS MUST BE ANSWERED OR YOUR APPLICATION WILL AUTOMATICALLY BE REJECTED.
- Are you interested in 20% off rent after 90 days?
- Why should we hire you for the Assistant Property Manager position? Please include your most recent position, length of employment, responsibilities and total units.
-ALL QUESTIONS MUST BE ANSWERED OR YOUR APPLICATION WILL AUTOMATICALLY BE REJECTED.
- What is your current City and Zip Code?
- What types of software are you proficient with?
- What is your hourly rate requirement?
-This position is exempt from earning bonus or commission.
-Please DO NOT include Open or Negotiable.
-ALL QUESTIONS MUST BE ANSWERED OR YOUR APPLICATION WILL AUTOMATICALLY BE REJECTED.
License/Certification:
- Driver's License and Reliable Car (Required)
Work Location: In person
