Top 3239 Customer success Jobs in Glastonbury, Ct

Manager of Member Engagement
CT Community Nonprofit Alliance —Rocky Hill, CT
- $70,000 - $80,000 a year
- Email
- Hybrid work
- Mid-level
- Office
- Business development
- Health insurance
- Dental insurance
Quick Apply
Entry-Level Technical Sales Representative- Hartford, CT
KEYENCE —Hartford, CT
- $77,940 - $104,760 a year
- Full-time
- Military
- Driver's License
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Sales Representative Position
Great Prestige —Wethersfield, CT
- $30,000 - $100,000 a year
- Full-time
- Background check
- High school diploma or GED
- Driver's License
- Paid training
- Parental leave
Quick Apply
Barista
The Fresh Monkee —Glastonbury, CT
- From $16.94 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
Retail Sales Associate
Ascend Management Group —Hartford, CT
- $3,850 - $5,500 a month
- Full-time
- High school diploma or GED
- Computer skills
- In-person
- Paid training
Quick Apply
11d
Customer Success Representative
Reliable Respiratory —South Windsor, CT
- $30 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
Customer Success Coordinator
Reliable Respiratory —South Windsor, CT
- $25 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
9d
Customer Success Manager
Gems Setra —Plainville, CT
- $100,870 - $187,110 a year
- 7 years
- Oracle
- Office
Admissions Advisor - Online
Post University —Waterbury, CT
- $21.64 an hour
- Overtime
- Remote
- Sales
- Organizational skills
- Experience equivalent to degree accepted
- Work from home
Quick Apply
Customer Success Expert
Tower Klebe Energy —Plainville, CT
- $26 - $30 an hour
- Full-time
- Mid-level
- Microsoft Office
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
11d
Claims Analyst - REMOTE
Ryder System —Hartford, CT
- $90,000 - $100,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Disability insurance
- Health insurance
Storekeeper (37.5 Hour) (Office/On-Site)
State of Connecticut - Department of Veterans Affairs —Rocky Hill, CT
- $47,107 - $59,946 a year
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Writing skills
5d
Customer Account Coordinator
Parksite —East Windsor, CT
- $25 - $28 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Opportunities for advancement
Quick Apply
Project Management Consultant
CBRE —Windsor, CT
- $125,000 - $145,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Work from home
Customer Care Manager
ALVEST —Windsor, CT
- $80,000 - $90,000 a year
- 8 hour shift
- ERP systems
- Mid-level
- Supervising experience
Quick Apply
Health Services Leadership Development Program Associate
The Cigna Group —Bloomfield, CT
- $100,500 - $167,500 a year
- Online Application
- Hybrid work
- Mid-level
- Office
- 3 years
- Paid holidays
- Relocation assistance
Assistant Director
The Learning Experience - Glastonbury, CT —Glastonbury, CT
- $45,000 - $52,000 a year
- Full-time
- Classroom
- Inventory management
- Customer service
- Health insurance
- Tuition reimbursement
Quick Apply
9d
Front Desk Coordinator I
Smile Doctors —East Hartford, CT
- Full-time
- Bilingual
- Writing skills
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
5d
Success Coach - Northeast
Great Minds —Hartford, CT
- $80,000 - $90,000 a year
- Full-time
- Background check
- School experience
- Mid-level
Quick Apply
Retail Associate
GOODWILL OF WESTERN & NORTHERN CONNECTICUT —Glastonbury, CT
- $16.94 an hour
- Part-time
- English
- Organizational skills
- Cleaning
- 403(b) matching
- Paid holidays
Quick Apply

I want to receive the latest job alert for customer success in glastonbury, ct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success jobs near glastonbury, ct

Manager of Member Engagement

CT Community Nonprofit Alliance
Rocky Hill, CT

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Retirement plan

Qualifications

Bachelor's degree

Full Job Description

Overview

The Manager of Member Engagement is responsible for driving membership growth and maximizing member retention. This role blends relationship management, revenue generation, and membership engagement to grow The Alliance’s membership base. The ideal candidate is an exceptional communicator who is confident discussing value, asking for financial commitments, and cultivating long-term relationships with nonprofit Executives.

Classification: Exempt

Hours: Full time

Reports to: Vice President of Programs and Operations

Salary: $70,000 to $80,000 commensurate with experience

Education: Bachelor’s Degree

Key Responsibilities

Member Recruitment

Analyze multiple data sources (e.g., State POS provider lists, Salesforce pipelines, historical contacts) to continuously build and maintain a prospective member pipeline.
Conduct outreach and meet with prospective nonprofit Executives to understand their needs, communicate the value of Alliance membership, and confidently ask for their financial commitment to join.
Coordinate staff involvement in outreach to prospects, ensuring effective follow-through and timely conversion.
Develop and implement membership recruitment campaigns that promote the value and impact of Alliance membership.

Member Retention

Lead onboarding for all new members, ensuring a smooth and engaging introduction to The Alliance.
Confidently communicate membership value and guide renewal conversations, including asking for continued financial commitment.
Use CRM (Salesforce) and other data sources to monitor member engagement, identify at-risk members, and recommend retention strategies.
Develop and coordinate a year-round member engagement strategy, including regular outreach by Alliance staff, to strengthen relationships, reinforce membership value, and address concerns.
Develop and launch the annual member feedback survey; analyze results and propose improvements.
Manage the annual membership renewal cycle, including messaging, follow-up, and reporting.

Events & Engagement

Represent The Alliance at external events to increase visibility and connect with current and prospective members.
Support planning and execution of internal Alliance events such as networking sessions, the annual conference, and other member engagement programs.
Capture event outcomes and leads in CRM and ensure timely follow-up.

Qualifications

Demonstrated success in membership sales, business development, fundraising, account management, customer success, or another relationship-driven revenue-generating role.
Strong relationship-building skills; able to engage nonprofit executives credibly.
Experience in major donor cultivation, major gifts fundraising, membership management customer success, sales or another relationship-driven and revenue generating role.
Highly organized, self-directed, and able to manage multiple relationships and deadlines.
Familiarity with Connecticut’s nonprofit sector is a plus.

Work Environment

The Alliance operates in a flexible hybrid work environment. This position is primarily remote, with the expectation that the employee is available for in-person connection through membership meetings, team gatherings, and events throughout Connecticut. Candidates must reside in Connecticut and be able to travel within the state.

How to Apply

To apply, submit the following:

A resume
A cover letter (required) describing your interest in the position and your experience.

Email your application materials to Brunilda Ferraj at [email protected] with the subject line Manager of Member Engagement. Applications will be reviewed on a rolling basis until the position is filled.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

People with a criminal record are encouraged to apply

Education:

Bachelor's (Required)

Ability to Commute:

Rocky Hill, CT 06067 (Required)

Work Location: Hybrid remote in Rocky Hill, CT 06067

Quick Apply

Refine Your Search

customer success jobs in glastonbury, ct

Manager of Member Engagement

Entry-Level Technical Sales Representative- Hartford, CT

Sales Representative Position

Barista

Retail Sales Associate

Customer Success Representative

Customer Success Coordinator

Customer Success Manager

Admissions Advisor - Online

Customer Success Expert

Claims Analyst - REMOTE

Storekeeper (37.5 Hour) (Office/On-Site)

Customer Account Coordinator

Project Management Consultant

Customer Care Manager

Health Services Leadership Development Program Associate

Assistant Director

Front Desk Coordinator I

Success Coach - Northeast

Retail Associate

I want to receive the latest job alert for customer success in glastonbury, ct

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected