Top 328 Help desk Jobs in Glendale, Az

MSP Support Engineer
Coeus Consulting —Phoenix, AZ
- $60,000 - $85,000 a year
- Full-time
- Background check
- Azure
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
MedTech Device Software Support - MS Win10 - Remote
IQVIA —Phoenix, AZ
- $27 - $30 an hour
- Part-time
- Remote
- Current TB test
- Hospital
- Military
Client Support Analyst II
LayerCake Technologies —Phoenix, AZ
- On call
- Remote
- Mid-level
- Travel
- In-person
- Paid holidays
- Disability insurance
Data Center Support Technician
H5 Data Centers —Chandler, AZ
- $19 - $21 an hour
- Weekends as needed
- Mid-level
- Windows
- Organizational skills
Quick Apply
Level 2 Support Engineer
All Copy Products —Chandler, AZ
- $25 - $34 an hour
- Microsoft Excel
- Azure
- Microsoft Outlook
- Commuter assistance
- Health savings account
Quick Apply
IT Support Associate II, OTS
Amazon.com Services LLC —Tolleson, AZ
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
IT SUPPORT TECHNICIAN
City of Buckeye —Buckeye, AZ
- $58,260.80 - $87,401.60 a year
- Full-time
- Entry level
9d
Help Desk Support (Remote)
MEI Rigging & Crating LLC —Chandler, AZ
- Full-time
- Remote
- Mid-level
- Windows
- 3 years
Quick Apply
IT Help Desk Level 1
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
Quick Apply
IT Help Desk
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
Associate Network Operations Center Technician - 3rd Shift
Carvana —Tempe, AZ
- Full-time
- Background check
- English
- Windows
- Wellness program
- Health insurance
Quick Apply
IT Support Engineer I, OTS
Amazon.com Services LLC —Tolleson, AZ
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
IT Desktop Support Technician
City of Tolleson —Tolleson, AZ
- $24.15 - $28.99 an hour
- Full-time
- Office
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Computer Tech - Leona Support Office
LEONA EDUCATION SERVICES LLC —Phoenix, AZ
- $60,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
Quick Apply
Help Desk Analyst
State of Arizona —Phoenix, AZ
- $20.63 an hour
- Full-time
- Writing skills
- Office
- Windows
- Paid parental leave
- Paid holidays
3d
IT Support Technician
CITY OF TOLLESON —Tolleson, AZ
- $24.15 - $33.82 an hour
- Full-time
- Office
- High school diploma or GED
- Driver's License
9d
Technical Support Specialist - Work From Home / Reside in AZ
MYTEK Network Solutions LLC —Phoenix, AZ
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Work from home
Quick Apply
Technical Support Specialist I
Iridium Satellite, LLC —Tempe, AZ
- $55,000 - $75,000 a year
- Weekends as needed
- Hybrid work
- Computer Science
- Office
- Associate's degree
- Paid parental leave
- Paid holidays
Associate Analyst/Analyst, IT Help Desk
American Airlines —Phoenix, AZ
- Windows
- Analysis skills
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
9h
Technical Support Specialist I
OneAZ Credit Union —Glendale, AZ
- $56,823.44 - $71,029.30 a year
- Office
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Loan repayment program
Quick Apply

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help desk jobs near glendale, az

MSP Support Engineer

Coeus Consulting
Phoenix, AZ

Quick Apply

Job Details

Full-time
$60,000 - $85,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Network administration
Customer communication
Azure
Software troubleshooting
GPO
Customer service
Technical documentation
Meraki
LAN
AI tools proficiency
Visio
Public Cloud
Windows
Firewall
DHCP
Cloud security
Cloud service support
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Scripting
Computer networking
DNS
SharePoint
TCP/IP
System security
PowerShell
Technical writing for network engineers
Active Directory
Intune

Full Job Description

Coeus Consulting is seeking an experienced and motivated Service Desk Engineer to provide exceptional and responsive technical support to our clients. We are a fast-growing Managed Service Provider offering Information Technology solutions to public and private sectors across the Southwest

You must possess a minimum of five years experience working on a service desk at a Managed Services Provider catering to the SMB market to be considered for this position. We will give preference to candidates that have at least two of those years being in an escalations (tier 2/3) capacity. Additionally, any candidate that has not held a position with one employer for more than two years out of the past five years will not be reviewed.

You'll be providing on-site and off-site troubleshooting, systems administration, and general support for our customers, working in the frontlines to ensure that we’re providing high quality service. Your responsibilities will include:

Assisting end users with troubleshooting IT issues
Troubleshooting monitoring alerts and other system outages
Creating and maintaining accurate documentation of systems, processes, and client interactions
Assisting in administration of on-prem/cloud systems

What Do We Need?

Solid troubleshooting and critical thinking skills!
A customer-first mindset, with the ability to communicate clearly, professionally, and empathetically with end users of varying technical skill levels.
Strong written and verbal communication skills, especially when explaining technical issues to non-technical users.
An interest in using AI tools to work more effectively and assist with troubleshooting, documentation, and efficiency.
An understanding that clear documentation and accurate ticket notes are part of delivering good customer service, not just administrative tasks.
Experience troubleshooting Microsoft cloud services including Exchange, Entra (Azure) AD, Purview, and Intune/Autopilot.
Experience troubleshooting common business applications such as the Microsoft Office suite, Onedrive, and Teams.
Experience troubleshooting the Windows Operating System in a business environment
Good understanding of security concepts and products
Good understanding of networking concepts
Good understanding of PC, laptop, network, and server hardware

What Would We Appreciate?
It would be great if you have a familiarity with any of these:

Troubleshooting experience with spam filtering solutions such as Barracuda
Experience with remote connectivity applications including VPN and RDP
Experience troubleshooting firewall issues with Meraki, Fortigate, or similar products
Experience administering Cisco Duo MFA and Cisco Umbrella
Experience troubleshooting switch & WiFI issues in Meraki or Aruba environments
Experience with scripting in Powershell
Experience troubleshooting Windows Server and its bundled technologies
Experience creating and updating Visio diagrams for network/server documentation
Working knowledge of Autotask and Datto RMM
A continuous-improvement mindset, including learning from past tickets, feedback, and evolving best practices.

Job Type: Full-time

Pay: $60,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Have you held a position at one company for at least two of the past five years?

Experience:

MSP with an SMB focus Service Desk: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in glendale, az

MSP Support Engineer

MedTech Device Software Support - MS Win10 - Remote

Client Support Analyst II

Data Center Support Technician

Level 2 Support Engineer

IT Support Associate II, OTS

IT SUPPORT TECHNICIAN

Help Desk Support (Remote)

IT Help Desk Level 1

IT Help Desk

Associate Network Operations Center Technician - 3rd Shift

IT Support Engineer I, OTS

IT Desktop Support Technician

Computer Tech - Leona Support Office

Help Desk Analyst

IT Support Technician

Technical Support Specialist - Work From Home / Reside in AZ

Technical Support Specialist I

Associate Analyst/Analyst, IT Help Desk

Technical Support Specialist I

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