Top 3 Assistant hotel Jobs in Gloucester, Ma

Assistant General Manager
Hilton Garden Inn Boston/Logan —Boston, MA
- Weekends as needed
- Microsoft Excel
- English
- Windows
- Disability insurance
- Health insurance
Quick Apply
2d
Assistant Hotel Manager
American Cruise Lines —Gloucester, MA
- Full-time
- Bar
- Sales
- Military
- Dental insurance
- Vision insurance
Quick Apply
Front Office Manager
Hampton Inn by Hilton Boston Logan Airport Chelsea —Chelsea, MA
- $55,000 - $57,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Contracts
- Wellness program
- Commuter assistance

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Associate Services - Human Resources Generalist
Omni Hotels & Resorts —Boston, MA
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone.
$35.04 - $35.75 an hour
Quick Apply
Human Resources Director
New Castle Hotel Corporate Office —Woburn, MA
Bachelor’s degree in Human Resources, Business Administration, or related field. Ensure compliance with federal, state, and local employment laws (e.g., FLSA,…
Quick Apply

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Assistant General Manager

Hilton Garden Inn Boston/Logan
Boston, MA

Quick Apply

Job Details

Full-time
2 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Microsoft Excel
Copy machines
Word embeddings
Answering guest questions
English
Windows
Fax machines
Desktop applications
Productivity software
Hotel and accommodations guest complaints handling
Faxing

Full Job Description

Description:

We are seeking a hands-on dynamic individual to join our team as Assistant General Manager.

The Assistant General Manager is responsible for all aspects of operations at the hotel, from day-to-day staff management to guest relations with a strong emphasis on F&B operations. The Assistant General Manager is an ambassador for the hotel and provides leadership and strategic planning to all departments in support of our service culture, maximized operational performance and guest satisfaction.

Responsibilities:

Practices a hands-on and engaging leadership style, training and leading team members to delivery top of class guest experience.
Determines processes that identify and resolve problems and improve the guest experience.
Perform administrative duties that comply with all accounting procedures and SOP’s, including the timely and accurate completion of payroll.
Coordinate all special guest programs, amenities, arrangements, etc. between all departments (Sales, Front Desk, F&B, Housekeeping, and Shuttle Service), to ensure flawless execution of guest expectations.
Participate in Interviewing, hiring, coaching and counselling associates.
Participate in associate orientation and coordinate position on-boarding process.
Monitoring of staff to ensure the adherence to established policies and procedures; delegation of duties; property inspections; and willingness and ability to engage in effective communication with field office support staff and property owners.
Achieve budgeted revenue and profit goal while balancing cost containment with guest and employee satisfaction.
Communicating clearly in written and verbal forms with the ability to present concepts and ideas to management, peers, and associates.
Complete and print all required daily/weekly/monthly reports, records, and logs, as needed.
Assist with administrative tasks pertaining to the various hotel departments.
Serve as Manager On Duty.
Lead by example to build morale and teamwork engagement.
Communicates goals and objectives and inspires associates to achieve those goals.
Other duties as assigned.

Financial & Accounting Responsibilities

Assist with Accounts Payable as directed, this includes processing Invoices and M3 Duties as directed by the General Manager
Maintain records of financial transactions reported by various departments.
Balance all cash, check, credit card and ledger accounts per proper protocol.
Accountable for maintaining banks and/or cash drawers in the F&B area.
Other duties as assigned by the General Manager

SUPERVISORY RESPONSIBILITIES:

Responsible for recruiting, hire, train, schedule and supervise F&B department personnel, ensuring the department is appropriately staffed in accordance with Company SOP.
Must possess strong communication skills and demonstrate leadership abilities.
Must exercise discretion, finesse and good judgment in handling issues that arise during the course of business.
Able to proficiently handle multiple simultaneous demands.

The benefits package offered to eligible associates that includes:

Medical, Dental, and Vision Insurance
Long Term Disability and Life Insurance
401(k) retirement plan with Employer Match
Vacation
Sick time
Brand specific team discounts

Requirements:

Requirements:

Must be able to effectively handle employee relations issues and resolve guest complaints.
Must possess strong attention to detail.
Must be able to handle difficult guest or employee situations in a tactful manner.
One to three years related experience and/or training, or equivalent combination of education and experience.
Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel.
Must be able to operate basic office machines, i.e., copier, fax, printer, etc.
Must be flexible in hours and days worked.
Availability on holidays and weekends.
Must have strong organizational and time management skills.
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities.
Ability to effectively communicate information and respond to questions from groups of managers, coworkers, vendors and guests.
English verbal and written communication skills.
Must be Serve Safe certified within 60 days of employment.

Quick Apply

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assistant hotel jobs in gloucester, ma

Assistant General Manager

Assistant Hotel Manager

Front Office Manager

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