Top 69 Cape ann Jobs in Gloucester, Ma

Visitor Services Representative
Cape Ann Museum —Gloucester, MA
- From $19 an hour
- Temporary
- Microsoft Word
- Background check
- Microsoft Excel
- 401(k)
- Employee discount
Quick Apply
Housing First Case Manager
Action Inc. —Gloucester, MA
- $28.30 - $31.65 an hour
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- 403(b) matching
- AD&D insurance
Quick Apply
Site Coordinator- Cape Ann YMCA
YMCA of the North Shore —Gloucester, MA
- Full-time
- Administrative experience
- Supervising experience
- 1 year
- Paid training
- Health insurance
10d
Crew Members
Cape Ann Coffees —Gloucester, MA
- $17 - $20 an hour
- Part-time
- Reliable transportation
- Café
- Communication skills
Quick Apply
NOW HIRING - FT - PT- PER DIEM MUSEUM OFFICERS
cstsinc —Gloucester, MA
- $20 - $23 an hour
- Part-time
- Bachelor's degree
- In-person
- Associate's degree
Quick Apply
7d
Elementary School Permanent Substitute
Rockport Public Schools —Rockport, MA
- $20 an hour
- Full-time
- Children
- Public school
- Elementary school
Clerks for Independent Natural Grocery
Common Crow —Gloucester, MA
- $15 - $17 an hour
- Part-time
- Customer service
- Cash register
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Family Engagement Clinician
INSTITUTE FOR HEALTH & RECOVERY —Cape Ann, MA
- $62,000 - $74,000 a year
- Full-time
- Hybrid work
- Spanish
- Clean driving record
- English
Quick Apply
Kitchen Assistant
Common Crow Natural Market —Gloucester, MA
- $15 - $17 an hour
- Part-time
- In-person
- Food Handler Certification
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Adult Education Math Instructor
Action Inc. —Gloucester, MA
- $28.00 - $31.60 an hour
- Part-time
- Background check
- Classroom
- High school
Quick Apply
Home Care Nurse -PER DIEM
ABC Home Healthcare Professionals —Gloucester, MA
- $40 - $50 an hour
- Urgently hiring
- Background check
- RN License
- No experience needed
- Mileage reimbursement
- Health insurance
2d
Out of School Time Group Leaders - Cape Ann YMCA
YMCA OF THE NORTH SHORE INC —Gloucester, MA
- $17 - $21 an hour
- Part-time
- Background check
- 18 years or older
- High school diploma or GED
- Paid training
- Employee discount
Quick Apply
Home Health Aide
ABC Home Healthcare Professionals —Wakefield, MA
- $18.50 - $19.50 an hour
- Part-time
- Home Health
- CNA
- Entry level
- Paid training
- Mileage reimbursement
Quick Apply
Caregiver
ABC Home Healthcare Professionals —Wakefield, MA
- $18.50 - $19.50 an hour
- Part-time
- Serving
- Up to 50% travel
- Home Health
- Paid training
- Mileage reimbursement
Quick Apply
Caregiver-Evenings/Weekends
ABC Home Healthcare Professionals —Wakefield, MA
- $18.50 - $19.50 an hour
- Part-time
- Home Health
- CNA
- Entry level
- Paid training
- Mileage reimbursement
Quick Apply
$2000 Sign on Bonus Early Learning Classroom Teacher - YMCA of the North Shore
YMCA OF THE NORTH SHORE INC —Beverly, MA
- $21 - $27 an hour
- Full-time
- Classroom
- 18 years or older
- CPR Certification
- Paid training
- Health insurance
Quick Apply
Rehab Aide- Spaulding Outpatient Center- Gloucester/Cape Ann
Shaughnessy-Kaplan Rehabilitation Hospital, Inc. —Gloucester, MA
- $18.58 - $26.58 an hour
- Part-time
- Hospital
- Outpatient experience
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Concierge - Beauport Hotel
Beauport Hotel Gloucester —Gloucester, MA
- $21 - $22 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
2d
Hotel Laundry Attendant
Cape Ann Marina —Gloucester, MA
- $17 - $19 an hour
- Weekends as needed
- Hotel
- Ability to stand for extended periods
- Ability to lift 25 pounds
Quick Apply
Bank Teller
Cape Ann Savings Bank —Gloucester, MA
- $19.14 an hour
- 8 hour shift
- Computer literacy
- Basic math
- Office
Quick Apply

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Visitor Services Representative

Cape Ann Museum
Gloucester, MA

Quick Apply

Job Details

Temporary | Part-time
From $19 an hour

Benefits

401(k)
Employee discount

Qualifications

Microsoft Word
Visitor query response
Teamwork
Microsoft Excel
Interpersonal skills
Customer service
In-person customer service
Microsoft Office
POS
Data collection
Cash handling
Retail sales

Full Job Description

Job Summary

Reporting to the Visitor Services and Store Manager, Visitor Services Representatives are often the first point of contact for visitors and play a vital role in providing quality visitor experiences. This role combines customer service, ticketing, retail sales, and general front-of-house support across both CAM campuses. Successful candidates must be comfortable working in a fast-paced environment as they perform a variety of duties including selling general admission, event and programming tickets, merchandise sales as well as Museum Memberships while providing exceptional customer services in person and over the phone. The Visitor Service Department works as a team to cover the responsibilities listed below.

Essential Responsibilities

Visitor Experience

Welcome and assist visitors, providing friendly and engaging customer service experience to all visitors and maintaining a well-informed, working knowledge of Museum exhibitions, partnerships, and public programs at both of CAM’s locations.
· Answer questions about exhibitions, programs, and memberships
· Support wayfinding across both campuses

Sales & Transactions

Process admission, event and programming tickets, memberships, and store purchases; collect data.
Support store operations including restocking and merchandising.
Fulfill and and ship online store orders.

Operations Support

Maintain a clean and organized welcome desk and store area.
Respond to phone & email inquiries.
Support tour logistics and docent coordination.
Assist with general museum operations as needed.

Campus Coverage

Work across both CAM locations, including monitoring spaces and exhibitions at CAM Green.

Other duties as assigned.

Required

Excellent customer service and communication skills.
Must be a self-starter; ability to work independently and as part of a team.
Comfort in a fast-paced, public-facing environment.
Ability to work weekends.
Ability to work some nights and early mornings, as events and meetings require.
Capability to lift and carry up to 20 Ibs and capacity to stand for extended periods.
Must have reliable transportation to both the Downtown Campus and the CAM Green.

Preferred

At least 6 months of related experience including cash handling experience.
Experience in retail, hospitality, or visitor services.
Experience with point-of-sale or ticketing systems (e.g., Blackbaud/Altru).
Strong computer skills (Microsoft Office Suite is a plus).
Interest in art, museums, or cultural organizations.

Position Details

Start: This is a permanent, full-time role.

Hours: 40 hours per week, across 5 days, Tuesday-Sunday. Schedule will vary and include weekends, with occasional evening hours for events.

The Cape Ann Museum is committed to diversity among its employees and encourages qualified candidates from all backgrounds to apply. For consideration, please submit your cover letter and résumé to: [email protected]. The cover letter may be in a traditional format or an explanation of why you would be a good fit for the position. You may also submit your materials via postal mail to: Human Resources, Cape Ann Museum, 27 Pleasant Street, Gloucester, MA 01930.

Pay: From $19.00 per hour

Benefits:

401(k)
Employee discount

Work Location: In person

Quick Apply

Refine Your Search

cape ann jobs in gloucester, ma

Visitor Services Representative

Housing First Case Manager

Site Coordinator- Cape Ann YMCA

Crew Members

NOW HIRING - FT - PT- PER DIEM MUSEUM OFFICERS

Elementary School Permanent Substitute

Clerks for Independent Natural Grocery

Family Engagement Clinician

Kitchen Assistant

Adult Education Math Instructor

Home Care Nurse -PER DIEM

Out of School Time Group Leaders - Cape Ann YMCA

Home Health Aide

Caregiver

Caregiver-Evenings/Weekends

$2000 Sign on Bonus Early Learning Classroom Teacher - YMCA of the North Shore

Rehab Aide- Spaulding Outpatient Center- Gloucester/Cape Ann

Concierge - Beauport Hotel

Hotel Laundry Attendant

Bank Teller

I want to receive the latest job alert for cape ann in gloucester, ma

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