Top 899 It help Jobs in Goleta Ca

IT Systems Engineer Level 2+
TEAM Solutions Group —Santa Barbara, CA
- $33 - $41 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Cloud Engineer - AI Trainer
DataAnnotation —California
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Cybersecurity Analyst - AI Trainer
DataAnnotation —California
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
13d
IT Support and Technology Associate
Direct Relief —Santa Barbara, CA
- $28.85 - $38.45 an hour
- Full-time
- Communication skills
- Entry level
- Under 1 year
Quick Apply
IT Support Specialist
Santa Barbara Gym & Fitness —Santa Barbara, CA
- $26.22 - $31.58 an hour
- Part-time
- Mid-level
- Windows
- Analysis skills
Quick Apply
2d
Service Desk Lead
University of California, Santa Barbara —Santa Barbara, CA
- $71,600 - $127,400 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- University
6d
System Administrator (System Administrator, willing to consider all levels)
Redwire Space —Goleta, CA
- $85,000 - $145,000 a year
- Background check
- Mid-level
- Windows
Quick Apply
Retail Warehouse Associate
Best Buy —Goleta, CA
- $16.90 - $21.45 an hour
- Part-time
- Merchandising
- Warehouse
- Warehouse experience
- Paid time off
- Employee discount
9d
In-Store Shopper (Online Orders) - Part Time
Whole Foods Market —Santa Barbara, CA
- $18.00 - $25.40 an hour
- 8 hour shift
- Hospitality
- 18 years or older
- English
- Store discount
- Paid time off
General Labor, Recycling Sorter, Goleta, CA
Capstone Logistics LLC —Goleta, CA
- $18 an hour
- Full-time
- Background check
- 18 years or older
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Systems Administrator
Tecolote Research, Inc. —Goleta, CA
- $55,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid jury duty
- AD&D insurance
Stock Associate
World Market —Santa Barbara, CA
- $16.90 - $17.40 an hour
- Part-time
- Merchandising
- 16+ years old
- Fair chance
- Paid holidays
- Health insurance
Quick Apply
Executive Assistant
AppFolio —Santa Barbara, CA
- $94,400 - $118,000 a year
- Full-time
- Google Workspace
- Senior level
- Communication skills
Warehouse Associate
SCP Distributors LLC —Santa Barbara, CA
- $20 - $23 an hour
- Full-time
- 18 years or older
- Forklift
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
6d
Specialist
Glass House Brands, Inc. —Santa Barbara, CA
- $18 - $19 an hour
- Part-time
- Background check
- Merchandising
- Maintenance
Day Porter
Servicon —Goleta, CA
- $21 an hour
- Full-time
- Office
- High school diploma or GED
- In-person
- Employee assistance program
- 401(k) matching
7d
Director, Community & Belonging
Deckers Brands —Goleta, CA
- $154,700 - $208,800 a year
- Full-time
- Master's degree
- Bachelor's degree
- Mentoring
Cleaner
Servicon —Goleta, CA
- $20 an hour
- Office
- High school diploma or GED
- Leadership
- Employee assistance program
- 401(k) matching
7d
Housekeeping Aide
Marriott International, Inc —Goleta, CA
- $23.25 an hour
- Part-time
- Hotel
- Fair chance
- Entry level
Backend Software Engineer
Strategic Healthcare Programs —Goleta, CA
- $123,000 - $170,000 a year
- Hybrid work
- Computer Science
- HIPAA
- Mid-level
- Employee stock purchase plan
- Paid holidays
10d

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IT Systems Engineer Level 2+

TEAM Solutions Group
Santa Barbara, CA

Quick Apply

Job Details

Full-time
$33 - $41 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching

Qualifications

Network troubleshooting
Microsoft Outlook
Wireless networking
Team leadership
In-person customer service
Microsoft Exchange
Windows
Managing clients in a customer support role
VLAN
Firewall
Problem-solving
Remote access software
Customer support ticket management
Mentoring
Organizational skills
SharePoint
Desktop administration
Standard operating procedures (SOPs)
PowerShell
Ticketing system technical support
802.11 (Wi-Fi)

Full Job Description

About the Role

We are a Managed Services Provider (MSP) supporting small-to-mid-sized businesses in Santa Barbara, CA. We are seeking a Level 2+ IT Systems Engineer who can deliver exceptional client support both remotely and on-site, efficiently resolve technical issues, and maintain clear, accurate documentation within our ticketing system.

This role is ideal for someone who enjoys problem-solving, working directly with clients, lead efforts, and learning new technologies. Strong customer-facing and organizational skills, along with basic leadership skills, are key to success in this position.

What You’ll Do

→ Provide onsite support in Santa Barbara and surrounding areas
→ Deliver end-user support via ticketing system, phone, and remote tools
→ Troubleshoot Windows/macOS workstations, printers, email, and common business applications
→ Support Microsoft 365 (Outlook/Exchange, Teams, OneDrive/SharePoint)
→ Manage user onboarding/offboarding (accounts, permissions, MFA, devices)
→ Respond to alerts from RMM, security, and backup tools and take appropriate action
→ Document all work performed, including troubleshooting steps, time, and resolutions
→ Communicate clearly and professionally with clients and our TEAM internally providing updates and setting expectations
→ Escalate issues appropriately while maintaining ownership
→ Assist with local project coordination and resource management
→ Support and mentor Level 1 engineers/Interns

Level 1 Responsibilities (Typical)

→ Password resets, MFA/access issues, and basic account support
→ Basic PC troubleshooting (performance, updates, peripherals)
→ Printer setup/troubleshooting and basic network connectivity issues (Wi-Fi, DNS/DHCP basics)
→ Basic Microsoft 365 administration (licenses, mailboxes, Outlook setup)
→ File-level restore requests and backup checks (with guidance)

Level 2 Responsibilities (Typical)

→ Advanced troubleshooting (user profiles, Outlook/email issues, OneDrive/SharePoint sync)
→ Active Directory / Azure AD (Entra ID) administration and troubleshooting
→ Server support (patching, services, logs, performance basics)
→ Networking fundamentals (VLANs, VPN troubleshooting, firewall rule basics)
→ Backup and disaster recovery troubleshooting (failed jobs, agent issues, restore testing)
→ Perform root cause analysis and recommend preventative improvements

What We’re Looking For

Required

→ Strong customer-facing service and communication skills (written and verbal)
→ Proven ability to manage priorities and provide a high level of client satisfaction
→ Solid troubleshooting methodology and attention to detail
→ Comfortable working within ticketing systems and following SOPs
→ Working knowledge of Windows 11 and common business applications
→ Basic networking knowledge (IP addressing, DNS, DHCP, Wi-Fi)
→ Demonstrated leadership and mentoring capability

Preferred

→ MSP experience (multi-client environments)
→ Familiarity with ticketing systems and RMM tools
→ Microsoft 365 administration experience
→ PowerShell experience or interest
→ Certifications such as CompTIA A+/Network+, Microsoft, or ITIL

Experience Guidelines

→ Level 2: 2–5 years of IT support experience with the ability to own issues end-to-end and support team members

Why Join Us

→ Exposure to diverse technologies in both office and field environments
→ Supportive team culture with clear escalation paths
→ Opportunity to grow into advanced technical or leadership roles
→ Competitive compensation based on experience

How to Apply

Apply on Indeed with your resume. If available, include:
→ A summary of your MSP/help desk experience
→ Relevant certifications
→ Examples of tools you’ve used (ticketing systems, RMM, Microsoft 365, firewalls)

Pay: $33.00 - $41.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off

Ability to Relocate:

Santa Barbara, CA 93101: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it help jobs in goleta ca

IT Systems Engineer Level 2+

Cloud Engineer - AI Trainer

Cybersecurity Analyst - AI Trainer

IT Support and Technology Associate

IT Support Specialist

Service Desk Lead

System Administrator (System Administrator, willing to consider all levels)

Retail Warehouse Associate

In-Store Shopper (Online Orders) - Part Time

General Labor, Recycling Sorter, Goleta, CA

Systems Administrator

Stock Associate

Executive Assistant

Warehouse Associate

Specialist

Day Porter

Director, Community & Belonging

Cleaner

Housekeeping Aide

Backend Software Engineer

I want to receive the latest job alert for it help in goleta ca

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