Top 48 Inbound call center Jobs in Goshen, Ny

Automotive Appointment Setter (Bi-Lingual English/Spanish Preferred)
Healey Brothers Inc. —Goshen, NY
- $20 an hour
- 8 hour shift
- Background check
- Spanish
- Clean driving record
- Paid holidays
- Disability insurance
Quick Apply
Licensed Health Insurance Agents - Medicare
Sagility —New York State
- From $20 an hour
- Seasonal
- Remote
- HIPAA
- High school diploma or GED
- Computer skills
- Paid training
Customer Service Representative
Sila Services —Middletown, NY
- $20 - $24 an hour
- Full-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
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5d
Optical Store Customer Service Specialist
REFUAH HEALTH CENTER INC —Monroe, NY
- $20 - $22 an hour
- No experience needed
- Entry level
- Under 1 year
- Paid holidays
- Loan repayment program
Quick Apply
Call Center Agent
Ambulatory Medical Practices MSO, Inc —Suffern, NY
- $20 - $22 an hour
- Full-time
- Hybrid work
- Communication skills
- Entry level
- Commuter assistance
- Health savings account
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Customer Service Representative
Anticimex North America —Buchanan, NY
- $21 - $23 an hour
- Full-time
- Computer literacy
- Typing
- In-person
- Paid holidays
- Health insurance
BDC Representative/Manager
Nielsen Automotive Group —Sussex, NJ
- $65,000 - $100,000 a year
- Full-time
- Dealership
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply

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Front Desk Receptionist
Eye Physicians of Orange County —Goshen, NY
Duties include; verifying insurance, collect co pays, and complete other clerical front desks tasks as necessary. High school or equivalent (Preferred).
$16 - $18 an hour
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4d
Part Time Medical Assistant
REV Facial Bar —Middletown, NY
Manage front desk operations, including answering phones, scheduling appointments, and checking clients in and out. Attention to detail is your middle name.
$20 - $23 an hour
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Call Center Agent - Entry Level
MAD Live Solutions —Columbus, OH
Handle inbound and outbound customer calls. Previous call center experience is a plus (not required). MAD Live Solutions partners with clients to deliver…
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3d
Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Columbus, OH
Answers inbound calls from a variety of industries. Serves callers by following client direction and reference FAQ pages to answer questions.

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Automotive Appointment Setter (Bi-Lingual English/Spanish Preferred)

Healey Brothers Inc. -
Goshen, NY

Quick Apply

Job Details

Full-time
$20 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer records maintenance
Spanish
Email customer support
Service scheduling
Client inquiry handling
Customer satisfaction tracking
English
Post-sales issue resolution
Phone call screening
Administrative experience
Meeting scheduling
Business development
Driver's License
Initial Contact (sales skills)
Prospecting
Post-sales relationship building
Time-based sales targets
Client acquisition
1 year
Cross-functional collaboration
Sending lead generation communications
Dealership experience
Sales follow-up
Marketing
Consultative selling
Entry level
Time management
Customer data entry

Full Job Description

Who We Are:

Healey Brothers, Hudson Valley's largest automotive brand, with over 45 years of service. That means that your growth potential is virtually limitless. Our employees have transitioned from salespeople to general managers, and from technicians to service managers. Our employees are our biggest asset, and that belief is reflected in how we treat our employees.

Who We're Looking For:

Healey Brothers is currently hiring a call center representative in our corporate office centralized Business Development Center. This employee's key role will consist of answering incoming calls in our centralized business development center and setting sales and service appointments for customers, providing a word class experience to all our customers. The ideal candidate will have at least 1 years’ experience of corporate/business experience and handling high volume calls. Experience in the automotive industry is a plus.

Details About This Position:

This position is a Full Time and Hourly position. It sits on site at our Healey Brothers Inc Corporate Office in Goshen, NY. The schedule for this position is a daytime 8-hour shift. Compensation will reflect the ideal candidate's experience.

Who You'll Report To:

Christopher Wuttke, Business Development Center Manager

What You Will Bring to the Table:

1+ years of experience of corporate/business experience handling phone calls preferred
Dealership BDC experience preferred
Confident, pleasant and professional phone voice
Possess time management skills and be able to work independently
Valid driver's license and a good driving record
Dealership experience is a plus
Must have the ability to pass background check

Why You Should Work with Healey Brothers:

At Healey Brothers we are a fun and fast paced work environment that genuinely believes from promoting from within- at Healey Brothers, your possibilities are endless. We offer many positions that allow an employee to grow as much as they choose. From Sales, Service, Technicians, Administrative, Managerial, front of the house or back of the house, you will learn so much from all our employees, most of whom have worked with Healey for well over a decade or more! At Healey Brothers we offer the following benefits:

Medical, Dental, and Vision Insurance
401K Match
Paid Vacation, Sick, and Holidays
Life Insurance
FSA and DCA Accounts
No Cost Disability and Short-Term Disability
Weekly Pay
Discounted Vehicle, Service, and Parts Purchases
And more!

What You Will Do:

Answer all incoming phone calls according to a proven, pre-set script, and schedule a service appointment
Confirms next day scheduled appointments booked 48+ hours ago
Contacts customers to re-schedule “no-show" customer appointments
Contacts customers regarding special order parts, incomplete recalls, complimentary services, next service
Follows up with customers via telephone, email and mailings after service regarding their satisfaction
Strives to resolve issues between customers and dealership
Works closely with department managers to ensure customer satisfaction
Maintains CSI at or above company standards
Purify and update customer changes in database
Respond to customer website requests (internet inquiries)
Contacts internet clients via e-mail and phone to schedule a service appointment
Generate appointments and quotes by means of proactive outbound prospecting and lead activity management to qualify and market to potential customers
Set appointments
Listen and be attentive to customer needs and priorities to provide appropriate suggestions and guidance on our vehicle offerings
Provide superior customer service and achieve highest degree of customer satisfaction
Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements
Meet specified monthly targets and goals
Direct customers to product information resources, including those available on the internet
Check email frequently and respond to inquiries immediately
Deliver inquiries/messages intended for other sales personnel and departments promptly
Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude

Healey Brothers Mission Statement:

Utilizing cutting-edge automotive technology and training to give our customers a seamless, stress-free experience to earn their business for life. Our Core Values: Family, Trust, Attitude, Innovation, and Drive.

Healey Brothers EEO Statement:

Healey Brothers is an Equal Employment Opportunity employer. We comply with all applicable laws regarding equal employment opportunities for all qualified applicants and employees. It is against our policy to discriminate against any qualified applicant or employee on the basis of actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Pay: $20.00 per hour

Work Location: In person

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Refine Your Search

inbound call center jobs in goshen, ny

Automotive Appointment Setter (Bi-Lingual English/Spanish Preferred)

Licensed Health Insurance Agents - Medicare

Customer Service Representative

Optical Store Customer Service Specialist

Call Center Agent

Customer Service Representative

BDC Representative/Manager

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