Top 16 It support Jobs in Granbury Tx

Bilingual Technical Support – $18/hr
Nextlink Internet —Hudson Oaks, TX
- $18 an hour
- Overtime
- Bilingual
- Spanish
- Office
- Paid training
- Health savings account
Quick Apply
Technology Specialist II
Atwell, LLC —Weatherford, TX
- Computer Science
- Bachelor of Science
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
9d
Technical Support Agent
Nextlink Internet —Hudson Oaks, TX
- Full-time
- Residential
- Entry level
Technical Analyst
Medical City Weatherford —Weatherford, TX
- Full-time
- Mid-level
- 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
NOC Technician
Nextlink Internet —Hudson Oaks, TX
- Weekends as needed
- Mid-level
- Office
- Residential
Bilingual Technical Support Agent
Nextlink Internet —Hudson Oaks, TX
- Full-time
- Spanish
- Office
- Residential
- Paid training
- Health savings account

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Bilingual Technical Support – $18/hr

Nextlink Internet -
Hudson Oaks, TX

Quick Apply

Job Details

Full-time
$18 an hour

Benefits

Paid training
Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Live chat
Bilingual
Spanish
Technical user customer support
Appointment scheduling

Full Job Description

About the Role

Join Nextlink as a Technical Support Agent, where you’ll be the voice of our customer experience and the first line of support for customers using our internet services. You don’t need prior call center or ISP experience — we provide full training. If you’re tech-savvy, love solving problems, and want a role that builds real networking and troubleshooting skills, this is a great fit.

You'll help customers with connectivity issues, answer questions about their services, and ensure a smooth, positive experience with every interaction.

What You’ll Do

Deliver exceptional customer service in every phone, email, chat, or social media interaction.
Perform step-by-step troubleshooting for no-connection, intermittent, slow-speed, or fiber connectivity issues.
Create and manage customer issue tickets using company support tools.
Diagnose and resolve residential and business customer internet issues.
Assist with plan upgrades/downgrades based on customer needs.
Schedule service appointments for field technicians.
Maintain accurate documentation of customer interactions and solutions.
Complete additional duties as assigned.

What You Bring

Curiosity and comfort with internet, Wi-Fi, computers, or basic networking (professional or personal experience).
Strong communication and problem-solving skills.
Ability to stay calm, positive, and customer-focused.
Experience in customer service is a plus — not required.
Ability to sit for extended periods and work in an office environment.

Why You’ll Enjoy Working at Nextlink

Fully paid training during your first three weeks at our Fort Worth office
Growth path into advanced technical support, quality assurance, leadership, training, or field roles
Supportive team environment with leaders focused on developing your skills
Bilingual Pay Incentive: Candidates who pass our bilingual assessment will receive an additional $1.00/hour

Great benefits package including:

401(k) + Company Match
Health, Dental, and Vision insurance
HSA option
Life insurance
Paid time off & parental leave
Employee discounts
Employee Assistance Program
Referral bonuses

Work Hours

Full-time, 40 hours per week
Stable schedules with opportunities for overtime based on business need

EEO & Workplace Standards

Nextlink is an Equal Opportunity Employer. We value diversity and are committed to a workplace free of discrimination and harassment.
We maintain a drug-free workplace to ensure a safe, productive environment.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance

Application Question(s):

Would you be able to complete the first two weeks of training at our Fort Worth office (6115 Camp Bowie Blvd, Ste 250, Fort Worth, TX 76116) and then finish the remainder of training while working from our HQ in Hudson Oaks?
We offer multiple shift options. Please let us know which schedules you’re available for:

Monday–Friday, 10:00 AM–7:00 PM
Monday–Friday, 1:00 PM–10:00 PM
Friday–Monday, 11:00 AM–10:00 PM

Additional Pay:
A $2.00/hour shift differential is applied to any hours worked after 6:00 PM, any day of the week.

Language:

Spanish (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in granbury tx

Bilingual Technical Support – $18/hr

Technology Specialist II

Technical Support Agent

Technical Analyst

NOC Technician

Bilingual Technical Support Agent

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I want to receive the latest job alert for it support in granbury tx

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