Top 42 Hotel front desk Jobs in Grand Rapids Mi

3rd Shift Hotel Night Audit (9P - 7A)
Radisson Hotel Grand Rapids Riverfront —Grand Rapids, MI
- From $17 an hour
- Part-time
- Sales
- Inventory management
- Hotel
Quick Apply
12d
1st Shift Hotel Guest Services
Radisson Hotel Grand Rapids Riverfront —Grand Rapids, MI
- From $15 an hour
- Part-time
- Inventory management
- Hotel
- High school diploma or GED
Quick Apply
12d
Front Desk Agent
Home2 Suites by Hilton —Grand Rapids, MI
- From $15 an hour
- Part-time
- English
- Hotel
- US work authorization
- Free parking
- Health insurance
Quick Apply
10d
2nd Shift Hotel Guest Services
Radisson Hotel Grand Rapids Riverfront —Grand Rapids, MI
- From $16 an hour
- Part-time
- Inventory management
- Hotel
- High school diploma or GED
Quick Apply
12d
Guest Service Representative/Hotel Front Desk
Residence Inn by Marriott Grand Rapids Downtown —Grand Rapids, MI
- $15.50 - $16.00 an hour
- Part-time
- Writing skills
- Residential
- Hotel
- Profit sharing
- Health savings account
Quick Apply
Night Auditor
Drury Hotels Company LLC —Grand Rapids, MI
- From $20.30 an hour
- Part-time
- Background check
- Sales
- English
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hampton Inn & Suites Grand Rapids Downtown —Grand Rapids, MI
- $15 an hour
- Part-time
- Clean driving record
- Hotel
- Ability to lift 50 pounds
- Travel reimbursement
- Paid training
Quick Apply
Hotel Night Auditor
Residence Inn by Marriott Grand Rapids Downtown —Grand Rapids, MI
- $17 an hour
- Part-time
- Writing skills
- Residential
- Hotel
- Profit sharing
- Health savings account
Quick Apply
9d
Front Desk Associate
Fairfield Inn & Suites —Wyoming, MI
- From $15 an hour
- Part-time
- In person
- Hotel
- Cleaning
- In-person
- Employee discount
- Flexible schedule
Quick Apply
12d
Hotel Front Desk Associate
Country Inn & Suites Grand Rapids East Hotel —Grand Rapids, MI
- Part-time
- In person
- Hotel
- High school diploma or GED
- In-person
- Paid holidays
- Employee discount
Quick Apply
Guest Services Representative The Gerald Grand Rapids, MI
The Gerald Hotel Grand Rapids, MI —Grand Rapids, MI
- $18 - $19 an hour
- Part-time
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Night Audit
Lodgco Hospitality —Walker, MI
- $15 - $16 an hour
- Part-time
- Clean driving record
- Hotel
- Ability to lift 50 pounds
- Travel reimbursement
- Paid training
Quick Apply
1d
Front Desk Agent
Image Hotel Management —Grand Rapids, MI
- 8 hour shift
- Computer literacy
- Hotel
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent/Breakfast Attendant
Staybridge Suites —Grand Rapids, MI
- $15 - $17 an hour
- Part-time
- Google Workspace
- Office
- Team management
- Health insurance
- Dental insurance
Quick Apply
6d
Hotel General Manager
Staybridge Suites —Grand Rapids, MI
- $52,000 - $67,000 a year
- Full-time
- Background check
- Google Workspace
- Mid-level
- Paid time off
- Employee discount
Quick Apply
6d
Night Auditor Part Time or Full Time
Hyatt Place Grand Rapids/Downtown —Grand Rapids, MI
- From $18 an hour
- Part-time
- Bar
- CPR Certification
- ServSafe
- Free parking
- 401(k)
Quick Apply
19h
Front Desk Receptionist/hotel
Grand Rapids Inn —Grand Rapids, MI
- $14 - $15 an hour
- Full-time
- Hotel
- US work authorization
- In-person
Quick Apply
7d
Front Desk Agent
Hampton Inn & Suites —Grandville, MI
- $15 - $16 an hour
- Full-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
5d
Hotel Service Agents All Shifts
Grand Michigan Lodging —Grand Rapids, MI
- $14 - $16 an hour
- Part-time
- Customer service
- Hotel
- Phone etiquette
Quick Apply
8d
Hotel Night Auditor
West Michigan Lodging —Grand Rapids, MI
- Part-time
- Hotel
- Accounting
- In-person
- Employee discount
Quick Apply
10d

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hotel front desk jobs near grand rapids mi

3rd Shift Hotel Night Audit (9P - 7A)

Radisson Hotel Grand Rapids Riverfront
Grand Rapids, MI

Quick Apply

Job Details

Part-time | Full-time
From $17 an hour
12 days ago

Qualifications

Sales
Inventory management
Night audit
High school diploma or GED
Front desk
Venue guest services
Marketing

Full Job Description

NIGHT AUDIT: The Night Auditor oversees the nightly operations. Position is responsible to handle all of the required front desk agent tasks including check-in and check-outs as well as well as to record, process, and analyze the day’s closing figures and to complete all required reports and ensure that the day’s credit transactions are in balance. Attend to guest needs, including but not limited to, registration, checkout, cashiering, and making guest wake up calls. Adhering to all required Radisson and management company standards.

A hotel front desk sales associate represents the first point of contact with guests and handles all stages of a guest’s stay. A typical day as a hotel front desk sales associate answering phone calls, involves, registering/booking guests in and out of their rooms, while accommodating any special requests. resolving stay experience issues if arise, keeping desk and lobby presentable to guest etc.

Position Summary: The Guest Service Associates is responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay.

The Duties & Responsibilities:

Greets, registers, and assigns rooms to guests. Handles confidential information, including guest records, with a high degree of integrity. Promptly and effectively deals with guest requests and complaints. Answers and routes calls as appropriate; takes guest messages with accuracy.

Responsible for cash drawer contents and transactions during the shift. Maintains accurate records including cash flows, registration cards, reservation cards, and property walks. Answers inquiries pertaining to hotel services, registration of guests, and travel directions. Assists with sales and marketing efforts as directed by the General Manager. Offers and properly handles requests for wake-up calls. Records pertinent guest information in the pass on the log. May assist in replenishing continental breakfast as needed and keeping breakfast area clean. Ensures common area/lobby is clean. Performs laundry functions as directed. Communicating with hotel staff on the status of guest rooms Other duties as assigned.

50% Sales Associate at desk

30% Auditing all shifts and reports

20% Assigned by management

Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.

Skill in the use of computers and related software applications.

Ability to meet the demands of the work schedule, to be at work and on time.

May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

Primary Tasks/Responsibilities

Responsibilities include, but are not limited to:

Maintaining all nightly reports, including morning reports to inform hotel management of overnight activities/incidents
Performs all audit procedures as set forth by the Hotel, on a daily basis
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information
Provide exceptional guest service at all times
Check in and check out guests
Ensure all security protocols are followed as well as departmental and company procedures
Promote the Loyalty Program and provide recognition and benefits to all present members
Answer phones, transfer calls and handle all guest requests efficiently
Correctly handling cash transactions and balancing a cash drawer
Correctly maintain and balance the Market inventory
Ensure all Front Office quality standards are complied with and that policies and procedures are consistently applied
Have a working knowledge of local and regional area
Be aware of all emergency related procedures and protocols. Use good and sound judgement at all times. Ensure that hotel management is immediately alerted to any life/safety issues, emergency situations, extreme and sensitive guest issues etc.
All other tasks and duties as may be assigned and required to ensure smooth operations during the overnight shift

Pay: From $17.00 per hour

Education:

High school or equivalent (Preferred)

Experience:

ChoiceAdvantage: 1 year (Preferred)
Hotel: 1 year (Preferred)
Front Desk: 1 year (Preferred)
Hotel Night Audit: 1 year (Preferred)

Work Location: In person

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Refine Your Search

hotel front desk jobs in grand rapids mi

3rd Shift Hotel Night Audit (9P - 7A)

1st Shift Hotel Guest Services

Front Desk Agent

2nd Shift Hotel Guest Services

Guest Service Representative/Hotel Front Desk

Night Auditor

Front Desk Agent

Hotel Night Auditor

Front Desk Associate

Hotel Front Desk Associate

Guest Services Representative The Gerald Grand Rapids, MI

Night Audit

Front Desk Agent

Front Desk Agent/Breakfast Attendant

Hotel General Manager

Night Auditor Part Time or Full Time

Front Desk Receptionist/hotel

Front Desk Agent

Hotel Service Agents All Shifts

Hotel Night Auditor

I want to receive the latest job alert for hotel front desk in grand rapids mi

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