POSITION SUMMARY
Responsibilities include managing sales agreements, detailing all events and all other meeting needs, identifying ways to enhance the experience, effectively manage room blocks, understanding group history, being the group onsite point of contact, conducting all administrative tasks, group billing management and finalizing post-convention reports. Assist in preparing/serving meals when necessary.
Work Schedule: Must be available to work evenings, weekends, holidays, and special events; varying shifts depending on guest need.
ESSENTIAL DUTIES AND RESPONSIBILITIES (OTHER DUTIES MAY BE ASSIGNED)
- Must have a high understanding of all duties covered under the Banquet Captain, Banquet Staff, and banquet chef job descriptions.
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Works with the Banquet Captain and Banquet Chef/Cooks to plan and assist in layout development for events; including working cooperatively with our Marketing department if special signage or other documents are needed.
- Assists in the set-up of event schedules and with the bookings of venues and services including recommendations for floral arrangements, table arrangements or settings and other equipment and supplies.
- Maintains employee files, event reports, meeting minutes and any other files as needed.
- Oversees required food and beverage services and room and AV equipment setup.
- Manages and monitors standards of service of banquet staff with staff coordinators.
- Meets regularly with staff through department meetings to resolve internal/external issues, staffing schedules, spacing and food and other services needed.
- Works cooperatively with the Banquet Captain, Marketing, and Food & Beverage to plan details of all events, including the determination of specifications and quantities of goods to order, scheduling of space and facilities, and communication to banquet staff through regularly scheduled Banquet Event Order (BEO) meetings.
- Assist with the functions of banquet chef/cook when necessary.
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Determines appropriate responses to event problems and emergencies.
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Assists in implementing project plans, including customer, promotional programs, events, show activities and sales meetings, including working cooperatively with our Marketing department.
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Works with Marketing Director in the development and submission of the Banquet/Conventions annual budget; including revenue projections as requested; also review monthly financial reports, tracks expenditures and prepares reports upon request.
- Represent the company at Chambers of Commerce meetings or events.
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Represent the company at various trade association meetings and local town organizations/ businesses to promote property.
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Provides project status updates as requested.
- Attends staff meetings, manager meetings and other training as requested.
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Create and implement department standards, policies, and procedures.
- Prepare work schedules on a weekly basis.
- Prepare weekly time sheets for payroll.
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED): Required Associate’s degree (two year college or technical school) or Work Equivalent, Field of Study: Hospitality/Event Management
Experience: 2 plus years of experience in sales or business at a managerial level.
Computer Skills: Must be proficient in all associated computer programs including Microsoft Office Suite (Word, Excel, Power point, etc.) Agilysis and Policy Tech. Proficient in Micros POS System or ability to learn quickly.
Certifications/Licenses: Key Cash handling Gaming license. Must pass State and Federal background check and a pre-employment drug screen (which does test for THC). Serv Safe Certification (must obtain after hire w/in 2 months) TIPS Certification (must obtain after hire w/in 2 months)
Other Requirements: Must have the ability to add, subtract, multiply and divide in all units of measure. Must have basic money counting skills. Working knowledge of audio-visual equipment
Join a dynamic and rewarding team environment at Prairie's Edge Casino Resort, where we value our employees and offer competitive compensation and benefits. Team members receive shift differentials—an additional $1.00/hour for evening shifts (4:00 p.m. – midnight) and $2.00/hour for overnight shifts (midnight – 8:00 a.m.)
Our generous benefits package includes:
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Health, Dental, and Vision Insurance
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Life Insurance
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Paid Time Off and Vacation
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401(k) with Company Match
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Employee Discounts
Enjoy a supportive workplace with great perks and opportunities for growth.
