Join us at Advanced Care Life Services!
ACLS is a different type of in home care company; locally RN owned, community invested, and bringing innovation to the entire healthcare community in the Rogue Valley and beyond!
We are looking for a highly motivated professional to join our team. You will provide variety of Administrative, Clerical, and Human Resource functions in a Full time non-exempt hourly position at Advanced Care Life Services.
Reporting to the Agency Administrator, you will be focused on ensuring the smooth functioning of the office administration and coordinating all the departments within the company. You will be expected to focus on building and managing the HR function of the company in alignment with the business needs and the functional guidelines.
You are a professional with self-organized, communicative and positive personality, who demonstrates pro-active and hands-on attitude.
Come be a part of our team!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Processes the records for hours worked by employees at the facility in accordance with company policy and procedures. Ensures hours are reported accurately; follows up to resolve discrepancies, Provides discrepancy and/or trending reports to management.
- Assists with the applicant intake process per company policies, including pre-screening applicants, scheduling interviews, coordinating the drug screen, and conducting background and reference checks.
- Ensures all new employees have completed new hire paperwork training, including but not limited to, the Employee Handbook acknowledgement, Code of Conduct acknowledgement and Orientation presentation slides for HIPAA; serves as a point person in answering benefits questions and assists employees in enrolling in the benefits programs. Assists with the new hire orientation. Confidentially ensures all employee personnel files are up to date.
- Ensures open claims are followed up from the initial process for Workers Compensation
- Ensures timekeeping systems and tools accurately reflect daily status and assists in the development of facility labor cost management reduction strategies; utilizes data and assists in making decisions based on current labor metrics.
- Assist / back up the Agency administrators with the processes in place for billing and payroll.
- Responsible for detailed data entry into client accounts and accurate accounting procedures for semi-monthly billing.
- Organizes and processes the records for training and development in accordance with company policy and procedures for the training/tracking system. Provides various reports to management to identify trends and/or discrepancies.
- Ensures that all current and new employees are trained on the Employee Injury Protocols and is on the QAPI meeting team
- Assist with Clinical back-up for Supervisory Visits and Consultations.
- This role may include marketing, consults and to be responsible for new business, as each member of our team is a direct reflection of the company.
- Records, processes, and maintains employee records for care staff related to safety per OSHA and Risk Management policy and procedure.
- Facilitates an open-door policy and appropriately directs employee relations issues to the Administrator, Registered Nurse or Owner.
- Participate in on-call rotation
- Performs other duties as assigned.
- This role may include marketing, consults and to be responsible for new business, as each member of our team is a direct reflection of the company
- Records, processes, and maintain employee records for care staff related to safety per OSHA and Risk Management policy and procedure. .
- Facilitates an open-door policy and appropriately directs employee relations issues to the Administrator, Registered Nurse or Owner.
- Performs other duties as assignedRequired Skills and Qualifications
- 3-10 years of administrator or office experience helpful -knowledge with in home care or senior care a plus.
- At least one year of general human resources experience, including basic labor law, benefits, and compensation and managing all employee records to reflect all files are in compliance and will pass all audits.
- Proficiency with Microsoft Office Software.
- Excellent communication skills, both verbal and written.
- Must have the ability to work with all levels of employees, medical providers,(back up to agency admin), and attorneys.
- Project management organizational skills required.
- Ability to conduct training for employees.
- Answering the telephone in a professional manner; directing calls to appropriate individuals, and/or taking messages.
- Fax, photocopy and scan of information as needed.
- May keep record of absences and hours worked by unit personnel.
- Accurately maintains records in compliance with company standards.
- Using a PC, may generate correspondence, statistical data, special reports, etc.
- Assists clients, family members and others with inquiries regarding Clients and PHI information.
Responsibilities and Requirements
- Must have an understanding of and uphold the policies and procedures established by Advanced Care Life Services, LLC.
- Must demonstrate excellent oral and written communication skills and the ability to listen effectively
- Must have the ability to work independently, maintain the confidentiality of the information and meet deadlines
- Must have the ability to demonstrate effective interpersonal skills is essential as well as sound judgment and good decision-making
- Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
- Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
- Must have the ability to establish good working relationships with office colleagues, the franchise owner, clients and the community
- Must have the ability to present a professional appearance and demeanor
- Must have the ability to operate office equipment
- Must have the ability to operate EHR/ technology systems
- Must have computer skills and be proficient in Word and Excel
- Must be able to work evenings or weekends IF required
- Must have knowledge of the senior-care industry
- Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone
- Must be patient and congenial on the telephone
- Must be able to perform duties in a professional office setting
- Must be able to recruit quality Key Players
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
