Top 6 National help desk specialist Jobs in Gray Tn

National Help Desk Specialist
Sharp Electronics —Kingsport, TN
- $49,800 - $69,740 a year
- Weekends as needed
- Remote
- Azure
- Mid-level
- Windows
- Wellness program
- Disability insurance
Quick Apply
Clinical Tech. (Medical Assistant)
Fast Pace Health —Johnson City, TN
- Full-time
- CPR Certification
- Vital signs
- BLS Certification
- Paid holidays
- Health insurance
4d
Part-Time Doorstep Trash Collection Specialist - Nights
Valet Living LLC —Johnson City, TN
- $18 - $20 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Call Center Customer Service Agent
Fortuity —Columbus, OH
Interact with customers via telephone, email, online chat, or in person to provide support and information regarding account inquiries, products, and other…
$16 - $20 an hour
Quick Apply
Compliance Specialist I
Integrated Services for Behavioral Health —Columbus, OH
A valid driver's license and the ability to operate a motor vehicle is required. A bachelor’s degree in healthcare administration, public health, social work,…
$27.60 - $33.65 an hour
Quick Apply

I want to receive the latest job alert for national help desk specialist in gray tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

national help desk specialist jobs near gray tn

Specimen Collector jobs in Texas

Refuse Collector jobs in Marietta, GA

Refuse Collector jobs in Greenville, SC

Data Collector jobs in New Jersey

Refuse Collector jobs in Capitol Heights, MD

Refuse Collector jobs in Stone Mountain, GA

Helpdesk Technician jobs in Killeen, TX

Health Information Technician jobs in Texas

Helpdesk Technician jobs in Monroe, MI

Sterile Processing Technician jobs in Chapel Hill, NC

Pharmacy Technician jobs in Charlottesville, VA

Patient Care Technician jobs in Bellevue, WA

Helpdesk Technician jobs in Danville, IL

Helpdesk Technician jobs in Goldsboro, NC

Clinical Specialist jobs in San Antonio, TX

Assistant Property Manager jobs in Baltimore, MD

Clinical Assistant jobs in Florida

Medical Assistant jobs in Kansas City, MO

Clinical Assistant jobs in New Orleans, LA

Event Assistant jobs in Washington, DC

National Help Desk Specialist

Sharp Electronics -
Kingsport, TN

Quick Apply

Job Details

$49,800 - $69,740 a year

Benefits

Wellness program
Disability insurance
Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Windows

Full Job Description

Overview

The National Helpdesk Specialist is responsible for providing Tier 2 helpdesk end-user support for small to enterprise-sized clients with complex issues in various Microsoft products, as well as other technical hardware and software issues. Additional duties include diagnosing and resolving technical issues over the phone by using advanced remote management tools or on-site and logging tickets into our ticketing database to track time and facilitate tactical report generation.

Responsibilities

Answer calls and create tickets to resolve or escalate
Monitor Backup offerings and escalate alerts
Reconcile licensing for National Helpdesk offerings
Troubleshoot, monitor, and maintain client computers and desktop applications
Support current Windows operating systems
Maintaining and troubleshooting LAN/WAN networks
Maintaining and troubleshooting Microsoft Windows Servers
Troubleshooting Microsoft Azure technologies
Provide additional technical guidance and assistance to the customer base on a day-to-day basis as needed
Support current Microsoft Office Suites
Escalate unresolved issues to the appropriate internal channel
Desktop imaging and building for customers
Must be motivated and work well in a team environment
Excellent customer service skills
Excellent communication skills, including the ability to translate complex technical terms and concepts into layman's terms
Some weekend work may be required on occasion, so must have the ability to occasionally work remotely updating servers

Position Specifications

3 to 5 years experience in a technical support role
Current Microsoft Desktop Certification is highly preferred. Excellent communication skills required
Experience with current Windows operating systems required
Ability to remotely configure Smartphones to various email systems preferred
Experience with local and network printers preferred
Basic administration of Windows servers preferred
LAN/WAN and basic network troubleshooting and problem-solving on switches, routers, and firewalls preferred
Familiarity with email server and spam filtering technology preferred
Must have exceptional communications skills
Must be energetic, self-motivated, and work well in a team environment
Ability to work remotely and/or onsite as needed
Has worked for more than 2 years in Business environments in a hands-on IT role
Network-based Storage Technology (SAN) experience is a plus

About Sharp Business Systems

Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.

Employee Perks

Comprehensive, family-friendly healthcare plans (medical, dental, vision).
401k retirement plan with a competitive match and plenty of financial support tools.
Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)
Rewarding and holistic wellness program.
Training, professional development, and mentorship
Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
Dynamic culture eager to innovate, enhance diversity, and work smarter

Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.

As part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making. We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel.

All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.

Quick Apply

Refine Your Search

national help desk specialist jobs in gray tn

National Help Desk Specialist

Clinical Tech. (Medical Assistant)

Part-Time Doorstep Trash Collection Specialist - Nights