Top 14 Technical support Jobs in Grayling, Mi

Information Technology Specialist
MidMichigan Health Services —Houghton Lake, MI
- Full-time
- Clinic experience
- Windows
- 3 years
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Grayling, MI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Customer Service Representative (IAT)
Industrial Air Technology Corp. —Gaylord, MI
- $18 - $25 an hour
- Hybrid work
- Research
- High school diploma or GED
- Travel
- Health savings account
- Paid holidays
Quick Apply
Epic ClinDoc Principal Trainer
ClinDCast LLC —United States
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
Quick Apply

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Information Technology Specialist
MidMichigan Health Services —Houghton Lake, MI
Respond to technical support tickets from employees or departments facing technical difficulties. 3-5 years of demonstrable experience as an IT specialist or in…
IT Technician
Great Wolf Lodge —Traverse City, MI
Administer and enforce GWR license agreements for compliance budgetary accuracy. Reporting directly to the IT Manager, technical support includes, but is not…
$25 an hour
Quick Apply

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

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Information Technology Specialist

MidMichigan Health Services -
Houghton Lake, MI

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Job Details

Full-time

Qualifications

Linux support
Technical documentation
Public Cloud
Windows
Cisco routers/switches implementation
macOS
Associate's degree

Full Job Description

JOB RESPONSIBILITIES

All the following functions, qualifications, knowledge, skills abilities (KSA’S) and duties are essential. An employee in this class, upon appointment, should have the equivalent of the following:

Manage user accounts, permissions, and access controls within IT systems
Set up new user accounts, email configurations, and devices for team members
Install and update software applications, ensuring compatibility and data security
Monitor network traffic to identify and resolve connectivity issues
Configure servers, printers, and peripheral devices for company use
Perform routine maintenance and manage resources to optimize speed and reduce costs while maintaining efficiency
Respond to technical support tickets from employees or departments facing technical difficulties.
Conduct training and guidance sessions on tools, IT security practices, and system usage
Analyze data from system logs to improve performance and identify risks
Document IT processes, configurations, and troubleshooting guides for reference
Stay updated with emerging technologies and trends to recommend improvements
Proficiency with TCP/IP, DNS, DHCP, VoIP, routing/switching (Cisco), network security (firewalls, VPNs), LAN/WAN, and troubleshooting. Entry-Level with cloud networking (AWS, Azure), network monitoring tools (Wireshark, SNMP)
Actively participate in a variety of committees as assigned
Support a variety of projects including but not limited to ticketing system, Remote Help Desk Support, instant messenger for all users, badge system, inventory system and equipment rental
Provides focus and direction to process improvements in supporting clinical users of the EMR system by identifying workflow or software improvements, while working closely with user champions and clinical and business leadership. Provide and follow best practices and processes (e.g., testing, change control, and implementation planning)
Collaboration with departments, practices and IT partners - Works with clinical departments, practices, patient services, education, ancillary, and technology teams to coordinate IT responses to user requests, problem solving, and collaborating solutions

JOB REQUIREMENTS

Strong documentation and organizational skills
Critical thinking and problem-solving skills
Experience in a clinical setting preferred
Strong communication skills Strong Teamwork skills
Decision-making
Adaptability
Compliance with regulatory agencies and organizations
Customer service kept at a high level of priority
Ability to function, independently, and efficiently in a stressful and dynamic work environment.
Physical Effort: Ability to perform required duties without physical restriction
Hours: Variable according to the needs of the organization, 40 hours per week with after hours as needed

EDUCATIONAL REQUIREMENTS

Minimum of an Associate’s degree with IT or related experience
3-5 years of demonstrable experience as an IT specialist or in technical support, system analysis, network administration, or a related role. (preferred)
Proficiency in operating systems (Windows, Linux, macOS) and network technologies
Relevant professional certifications, like CompTIA A+, Network+, Cisco Certified Network Associate (CCNA), or Microsoft Certified IT Professional (MCITP) - (Preferred)

Information technology specialists, or IT specialists, are responsible for maintaining, optimizing, and supporting an organization’s technological systems. They ensure smooth and secure hardware, software, and network operations, supporting end-users and troubleshooting technical issues. You will manage system upgrades, resolve user queries, and optimize our technology infrastructure to align with business goals. The ideal candidate will oversee the organization’s IT infrastructure, troubleshoot issues, and provide technical expertise to ensure all operations run smoothly. As an integral part of our team, you will drive efficiency and innovation while safeguarding our digital assets. Leveraging best practices in IT application planning, development, implementation and maintenance services of all MidMichigan Community Health Services customers.

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technical support jobs in grayling, mi

Information Technology Specialist

Seasonal, Operations Technical Specialist (Part Time)

Customer Service Representative (IAT)

Epic ClinDoc Principal Trainer

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