Top 8 Information technology support specialist Jobs in Green Bay Wi

Customer Tech Support Specialist – Industrial Equipment
Washworld Inc —De Pere, WI
- Full-time
- Maintenance
- Office
- Electrical experience
- Paid holidays
- Health insurance
Quick Apply
IT Support Specialist
Bassett Mechanical —Kaukauna, WI
- Mid-level
- Windows
- 3 years
Quick Apply
10d
Internal IT Operations Specialist - De Pere, WI
WEL WAREHOUSING INC —De Pere, WI
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
Technical Operations & Support Specialist
Radius Limited —De Pere, WI
- Online Application
- Hybrid work
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Senior Technical Support Specialist
PracticeTek —Green Bay, WI
- $30 - $33 a year
- Full-time
- Hybrid work
- 5 years
- JavaScript
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
2d
Client Integration Specialist (Pharmacy Benefits)
Ventegra —United States
- $28 - $32 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
3d

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Support Technician II
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5d
Customer Tech Support Specialist – Industrial Equipment
Washworld Inc —De Pere, WI
Experience in customer service, technical support, maintenance, manufacturing, automotive, or a related field is helpful but not required.
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Customer Tech Support Specialist – Industrial Equipment

Washworld Inc
De Pere, WI

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Food provided
Retirement plan

Qualifications

Teamwork
Electrical experience
Plumbing
Electrical troubleshooting
Manufacturing

Full Job Description

Behind every Washworld machine is a customer who needs help keeping their business running.

As a Technical Support Representative, you'll be the person customers call when they need assistance. You'll help troubleshoot issues, answer questions, and guide customers toward solutions.

You don't need to know everything about vehicle wash systems on day one. We're looking for someone who enjoys helping people, solving problems, and learning how equipment works.

We'll teach the technical side.

What You’ll Do

Help customers troubleshoot issues with Washworld vehicle wash equipment
Ask questions, gather information, and help customers diagnose problems
Guide customers through solutions over the phone and follow issues through to resolution
Answer questions about system features, operation, and performance
Track and document support activity
Assist with warranty-related questions and coordinate solutions
Partner with Engineering to share customer feedback and identify product improvements
Learn new products and systems to support customers as equipment evolves
Participate in an on-call rotation for after-hours technical support

What You Bring

Strong customer service and communication skills
Mechanical aptitude and a desire to understand how things work
The ability to stay calm and focused while solving problems
A customer-first mindset, taking the customer’s problem seriously and working toward the right solution
Clear communication and a professional phone presence
Comfort juggling multiple issues and prioritizing effectively
A sense of humor and the ability to work well with a team that likes to keep things light
Ability to remain calm, professional, and solution-focused when working with frustrated customers
Curiosity, initiative, and a willingness to continuously learn
Experience in customer service, technical support, maintenance, manufacturing, automotive, or a related field is helpful but not required

Why Washworld?

A stable, growing company with a strong reputation and a long-tenured team
In-office collaboration that actually adds value
Work that directly impacts our customers, production floor, and the business as a whole
A culture where people support one another and your contributions truly matter

What You’ll Get:

Competitive pay plus health, dental, and life insurance
401(k) match to help you plan for the future
Paid time off for holidays and vacation, plus paid time to volunteer in your community
A clean, air-conditioned and heated facility so you’re comfortable year-round
Bi-Monthly birthday celebrations with free food and a chance to connect with coworkers
Fun company events including our annual picnic, milestone anniversary recognitions, and Christmas party
A supportive team environment where your work is valued and appreciated – seriously!

Our Non-Negotiable Standards

At Washworld, how we work together matters just as much as the work itself. The following standards guide how we show up for our customers, teammates, and partners every day.

Candidates who thrive here align with these principles:

Customer Obsession: We put customers at the center of every decision and focus on long-term value.

Calculated Growth: We pursue thoughtful, sustainable growth in our people, products, and business.

Relationships: We prioritize partnerships over transactions and value strong collaboration.

Accountability: We take ownership of our work and follow through on commitments.

Trustworthiness: We build trust through honesty, integrity, and responsible decision-making.

Golden Rule: We treat others with respect, kindness, and consideration.

Those interested in applying can do so on our website at www.washworldinc.com/careers

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

information technology support specialist jobs in green bay wi

Customer Tech Support Specialist – Industrial Equipment

IT Support Specialist

Internal IT Operations Specialist - De Pere, WI

Technical Operations & Support Specialist

Senior Technical Support Specialist

Client Integration Specialist (Pharmacy Benefits)

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