The Quality Control Coordinator supports Operations Management by coordinating quality control activities, ensuring compliance with internal standards and external regulations, and facilitating continuous improvement initiatives. This role acts as a liaison between Operators and Operations Management to ensure product quality and process consistency.
Essential Duties and Responsibilities will include the following: Duties may be modified, or additional duties assigned.
· Review and cross-check daily QC activities, including testing, documentation and retained samples.
· Review and maintain quality records, including in-process testing, changeover checklists, Lot code verifications, screen damage reports, and non-conformance reports.
· Assist in root cause analysis and corrective/preventive action (CAPA) processes.
· Assist with maintaining departmental Standard Operating Procedures and Work Instructions for Production/Operations
· Support internal and external audits by preparing documentation and facilitating audit activities.
· Monitor and report on quality metrics and trends for proactive process improvement
· Train and support Operators on procedures, standards, and best practices.
· Maintain all laboratory equipment and calibration/certification records
· Collaborate with cross-functional teams to resolve quality issues and implement process improvements.
· Assist with Environmental Compliance activities
· Ensure compliance with company policies, industry standards, and regulatory requirements.
· SafetyChain Superuser with continual effort towards paperless production.
· Serve as QA backup
Qualifications:
· Associate or bachelor’s degree in a science, engineering, or quality-related field preferred, or 1-3 years of experience in a quality control or assurance role.
· Strong understanding of quality systems, inspection techniques, and documentation practices.
· Familiarity with ISO 9001, SFSF, or other relevant quality standards.
· Excellent written and communication skills with the ability to facilitate tough conversations
· Strong Microsoft Suite skills (Outlook, Excel, Word, PowerPoint)
· Comfortable using ERP systems, QMS software, and Microsoft Office Suite.
Preferred Skills:
· Experience with statistical process control (SPC) or quality data analysis.
· Knowledge of Lean, Six Sigma, or other continuous improvement methodologies.
· Internal auditing experience or certification.
· PCQI Training
Schedule: Train on 1st shift (7am - 3pm) and then primarily working 2nd shift hours (2pm - 10pm)
Physical Requirements & Work Environment: Office and plant environment with some work outdoors, stair climbing and walking on uneven surfaces. Some travel by car and airplane is required. Must be able to work in a dusty and noisy environment.
Expected Outcomes by 90 Days
- Fully proficient in GLC's quality systems, SafetyChain, and quality documentation.
- Independently coordinates daily quality control activities with minimal supervision.
- Supports internal and external audits with confidence.
- Serves as a trusted resource for operators and production leadership.
- Maintains accurate quality records and regulatory compliance.
- Identifies and implements at least one continuous improvement initiative.
- Actively monitors quality KPIs and communicates trends to management.
- Demonstrates GLC's GOLD+ Core Values while fostering a culture of quality, accountability, and continuous improvement.
Pay: From $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- What is your expected hourly rate of pay you're looking for?
Experience:
- Quality control: 1 year (Required)
Work Location: In person
