Top 30 Call center representative Jobs in Greencastle, Pa

Call Center Representative
NVR, Inc —Thurmont, MD
- $47,000 - $57,000 a year
- Background check
- Microsoft Excel
- Microsoft Outlook
- Employee stock ownership plan
Contact Center Agent
Patriot Federal Credit Union —Chambersburg, PA
- $19 - $28 an hour
- Full-time
- Research
- In-person
- Entry level
- Paid training
- Health insurance
Quick Apply
3d
Call Center/Customer Service Rep
Automated Health Systems —Chambersburg, PA
- $15 - $18 an hour
- Full-time
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- 401(k)
Quick Apply
Customer Service Representative
Larry and Sons —Hagerstown, MD
- $17 - $19 an hour
- Full-time
- Pass drug screening
- Mid-level
- Criminal background check
- Paid training
- Paid holidays
Quick Apply
Remote Home Health Sales Agent
Slate Professional Resources, Inc. —United States
- $21 an hour
- Full-time
- Remote
- Mid-level
- Home Health
- Communication skills
- Health insurance
- Dental insurance
Quick Apply

Discover related jobs

Based on your search for call center representative jobs.

Contact Center Agent
Patriot Federal Credit Union —Chambersburg, PA
Contact Center position responds to member inquiries telephonically or electronically, performs transactions requested, researches member inquiries, and…
$19 - $28 an hour
Quick Apply
3d
Call Center Representative
NVR, Inc —Thurmont, MD
As a Customer Service Representative, you are responsible for the intake and administration of service requests, via electronic ticketing system, email, and…
$47,000 - $57,000 a year

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Call Center Agent - Entry Level
MAD Live Solutions —Columbus, OH
Handle inbound and outbound customer calls. Previous call center experience is a plus (not required). MAD Live Solutions partners with clients to deliver…
$18 - $27 an hour
Quick Apply
4d
Call Center Agent
Paramount Philly Agency —Columbus, OH
Resolve customer concerns in a timely and courteous manner. We are seeking a professional and customer-focused Call Center Agent to provide exceptional service…
$3,945.20 - $4,751.21 a month
Quick Apply
4d

Show more jobs in cities nearby

I want to receive the latest job alert for call center representative in greencastle, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center representative jobs near greencastle, pa

Customer Service Representative jobs in Hagerstown, MD

Call Center Representative jobs in Chambersburg, PA

Customer Service Representative jobs in Kalamazoo, MI

Airline Customer Service jobs in John F. Kennedy International Airport, NY

Customer Service jobs in Rochester Hills, MI

Customer Service Representative jobs in Crown Point, IN

Customer Service Representative jobs in Tacoma, WA

Pharmaceutical Sales Representative jobs in Louisiana

Food Service jobs in Queens, NY

Customer Service Representative jobs in San Francisco, CA

Call Center Representative jobs in Lubbock, TX

Carole Robertson Center For Learning jobs in Chicago, IL

Call Center Representative jobs in Hartford, CT

Call Center Representative jobs in Pensacola, FL

Remote Call Center jobs in St. Louis, MO

Call Center Representative jobs in Rockville, MD

Belmont Bay Rehabilitation Healthcare Center jobs in Woodbridge, VA

Customer Service Representative Remote jobs in Arlington, TX

Call Center Representative jobs in Ellicott City, MD

Call Center Representative jobs in Conroe, TX

Call Center Representative

NVR, Inc -
Thurmont, MD

Apply Now

Job Details

$47,000 - $57,000 a year

Benefits

Employee stock ownership plan

Qualifications

Customer communication

Full Job Description

As a Customer Service Representative, you are responsible for the intake and administration of service requests, via electronic ticketing system, email, and telephone, which provides support to all NVR Manufacturing facilities. This involves intake, processing, timely responses, and tracking of requests, while providing a high level of customer service. The Customer Service Representative will use product and process expertise to troubleshoot requests, coordinate with other departments, respond to support requests, document issues, and elevate issues requiring specific technical expertise or follow-up.

This role is located in our Thurmont, MD plant.

Primary Responsibilities:

Manage and respond to incoming service requests from Homebuilding personnel regarding material/delivery discrepancies and requests.
Provide a high level of customer service in a fast-paced, high volume, environment and ensure responses to customers are timely, thorough, and professional.
Research each request to understand the nature and specific details of the issue in order to determine the level of response required. Prioritize requests and escalate to Supervisor or other NVR department as appropriate.
Initiate delivery of material by determining appropriate reason codes, based on request details, and accurately capture and record details of customer requests in designated tracking system(s).
Liaise with Manufacturing departments at multiple plants including Materials, Production, and Logistics, and with Homebuilding as needed to resolve issues and/or facilitate material deliveries.
Document resolutions in the appropriate tracking system(s) and share solutions, learnings, and best practices with team members.
Maintain accurate records; review and distribute applicable reports as required.

Qualifications:

Bachelor’s or Associate’s degree preferred.
2+ years of administrative experience.
Customer Service experience preferred.
Strong interpersonal and communication skills.
Must possess strong organizational and time-management skills, accuracy, and attention to detail.
Reliability and initiative to be able to work effectively in a fast-paced, professional team environment.
Results driven with the ability to adapt to changing priorities.
Willingness to learn new skills and cross train in other departments.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Life at NVR

As the parent company of Ryan Homes, NVHomes, and Heartland Homes, NVR is a Top 5 US homebuilder that has been helping families build their happily ever after since 1948. All of our roles here at NVR, whether you are in the field or in the office, allow you to make a major impact in the lives of those who are looking to achieve home ownership. Our management team is tenured and talented (nearly 80% of them promoted from within), so you will have mentors who can share their knowledge, provide career guidance and encourage your success.

Benefits at NVR

In addition to our standard benefits, all employees have ownership in NVR through our Employee Stock Ownership Plan to actively participate in NVR’s financial returns. NVR also offers a New Home Purchase Discount when purchasing one of our homes.

View more about our exceptional culture and benefits at https://www.nvrcareers.com/

We are an Equal Opportunity Employer.
Drug Testing and Background Check are required.
Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorships.

This position pays $47,000 - $57,000/year.

Apply Now

Refine Your Search

call center representative jobs in greencastle, pa

Call Center Representative

Contact Center Agent

Call Center/Customer Service Rep

Customer Service Representative

Remote Home Health Sales Agent

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for call center representative in greencastle, pa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected