SUMMARY
The primary purpose of the Warehouse Supervisor is to support the Warehouse Manager in the supervision and operation of all warehouse activities. Warehouse Supervisors will also participate in employee development and overall adherence to expectations regarding Safety, Training, Quality, Breakage, Accuracy, Selecting, Loading, and Routing.
ESSENTIAL DUTIES AND RESPONSIBILITIES: (Subject to change depending on shift being supervised.)
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Proficient in management of all other warehouse systems
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Be knowledgeable of all shift processes in order to properly supervise, train and direct warehouse personnel.
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Complete certification on all warehouse equipment.
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Responsible for ensuring proper set up, including upload/download of data, of driver handheld devices for all routes and printing invoices as needed.
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Ensure all product movement in and out of, and within, the facility is controlled and follows appropriate processes, including required documentation.
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Assist in all areas of loss prevention to minimize inventory losses and worker safety.
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Direct shift activities to ensure the highest standards are met.
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Monitor daily appointments and manage dock availability.
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Responsible for resolving handheld device, scanner, and printer issues that arise.
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Understand and repair minor issues with auto wrapper to maintain functionality
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Provide necessary paperwork for morning keg pull.
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Responsible for ensuring selectors are limiting breakage, pick errors, and loading errors.
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Generate invoices for hotshot, transfers, and extraordinary events.
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Enter adjustments for breakage and repack.
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Supervise returns of dunnage to breweries and accurately process paperwork.
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Supervise unloading of incoming products and their placement in warehouse using WMS system.
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Follow all product rotation guidelines and report potential problems to the Warehouse Manager.
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Provide backup for routing specialist for PTO and other needs that may arise.
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Ensure proper handling and operation of all warehouse equipment, and necessary certification for all operators.
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Ensure any changes to outgoing delivery loads are properly recorded.
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Support Operations management in maintaining overall warehouse cleanliness standard and daily maintenance needs, including at least daily “walks” to assess adherence to standards.
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Responsible for ensuring adherence to all safety programs to meet company standards and exceed those of regulatory agencies.
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Follow all company safety rules and practices.
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Obey all federal, state, and local laws.
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Perform other duties as assigned.
COMPETENCIES REQUIRED
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Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; uses reason even when dealing with emotional topics.
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Technical Skills – Strives to continuously build knowledge and skills; shares expertise with others.
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Interpersonal – Listens to others without interrupting; remains open to others’ ideas and tries new things.
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Oral Communication – Speaks clearly and persuasively in positive or negative situations; responds well to questions; participates actively in all company meetings.
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Teamwork – Puts success of team above own interests; able to build morale and group commitments to goals and objectives; recognizes accomplishments of other team members.
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Change Management – communicates changes effectively; monitors transition and evaluates results.
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Leadership – Exhibits confidence in self and others; inspires and motivates others to perform well; accepts feedback from others.
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Managing People – Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates’ activities; makes self-available to staff; continually works to improve supervisory skills.
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Organizational Support – Follows policies and procedures; supports organization’s goals and values; benefits organization through outside activities.
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Judgement – Displays willingness to make decisions; supports and explains reasoning for decisions.
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Motivation – Sets and achieves challenging goals; measures self against standard of excellence.
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Professionalism – Treats others with respect and consideration regardless of their status or position.
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Safety and Security – Observes safety and security procedures.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION
Basic training in an office or operations. Knowledge of basic office software and office technology, or warehouse/delivery technology. First-line production supervisors over semi-skilled operations, and the like. Equivalent to 1-3 practical trades or training
Degree: 2, Points: 30
EXPERIENCE
Over 1 year up to and including 3 years.
Degree: 4, Points: 80
COMPLEXITY OF DUTIES
Duties are repetitive, and routine that involve the use of numerous established clerical and/or other general procedures involving average detail and variation where the employee is responsible for recognition of previously described sets or circumstances and correct choice of action within limits of standard practices and procedures, requiring the making of contingency decision and the use of some judgement.
Degree: 2, Points: 30
SUPERVISION RECEIVED
Under specific direction where definite objectives or goals are established requiring the use of a wide range of procedures and the employee plans and arranges own work and coordinates work with others, referring only unusual case to supervisor or others.
Degree: 3, Points: 20
RESPONSIBILITY FOR ERRORS
Errors are usually detected in succeeding operations and generally confined to a single department or phase of company activities. Error could cause some internal confusion and delay or cause customer or supplier complaints but could be detected and adjusted with little difficulty. Corrections would involve backchecking by others and would involve some moderate monetary losses. Most work verified or checked by systems and procedures, or supervision.
Degree: 2, Points: 10
CONTACT WITH OTHERS
Little or no contact except with immediate associates (the same department) and supervisor.
Degree:1, Points: 5
CONFIDENTIAL DATA
Work with some confidential data such as product costs, individual wage, and salary rates which, if disclosed, might have adverse internal or external effect.
Degree: 3, Points: 15
MENTAL / VISUAL / AUDITORY DEMAND
Moderately complex, exacting work, requiring mental and visual attention in such typical tasks as advanced math, etc.
Degree: 3, Points: 15
WORKING CONDITIONS
Undesirable working conditions. Exposed to noise, dust, heat, oils, fumes, and other elements with one continuously present to the extent of being disagreeable, or with several elements present to the extent of being disagreeable but usually not more than one at a time.
Degree: 4, Points: 20
CHARACTER OF SUPERVISION
Immediate supervision over a unit, section, or department where most of the time is spent assigning, reviewing, checking work, eliminating ordinary difficulties, where procedures are standardized.
Degree: 2, Points: 10
SCOPE OF SUPERVISION
Responsible for supervising more than 10 and seldom over 25 persons.
Degree: 3, Points: 20
TOTAL POINTS: 255 GRADE: 5
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to walk and sit. The employee is occasionally required to stand; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
A job description, by its nature, cannot include every aspect of the job. Because of this, any function that would fall under the responsibility of the Warehouse Supervisor is assumed and it is expected that the Warehouse Supervisor will act accordingly. The Warehouse Supervisor will be expected to perform any other task not included in this job description requested by management.
Minimum Qualifications
A candidate who does not meet the following minimum qualification will not be considered for this position.
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Equivalent to 1-3 practical trades or training.
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Over 1 year up to and including 3 years’ experience in a related field.
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Internal candidates must have a recommendation from their manager or department head.
