Top 35 Infrastructure technicians Jobs in Greenville, Il

IT Support Technician
Madison Communications —Staunton, IL
- $15 - $45 an hour
- Full-time
- Computer science
- Computer Science
- Research
- Paid holidays
- Health insurance
9d
Broadband Technician
Madison Communications —Staunton, IL
- Full-time
- Mid-level
- Residential
- High school diploma or GED
Optometrist - Medically Focused (Part-time)
EyeCare Partners Doctors —Breese, IL
- Part-time
- Mid-level
- Patient care
- Health insurance
- Paid time off
Quick Apply
4d
Full Stack Engineer - Rust
Kings III Emergency Communications —United States
- $170,000 - $180,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
- Health savings account
Field Acceptance Testing Technician
Crusoe —United States
- $36 - $39 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- 5 years
- Commuter assistance
- Paid parental leave
Quick Apply
Sr Engineering Technician
Constellation Aviation Solutions, LLC —United States
- Up to $125,000 a year
- Full-time
- Clean driving record
- Up to 50% travel
- OSHA
- Health savings account
- AD&D insurance
Quick Apply
Manager Strategic Initiatives - Office of Infrastructure
Washington Metropolitan Area Transit Authority —United States
- Full-time
- Office
- 3 years
- Master's degree
4h
Level 4 Installer
CBM of America —United States
- $28 - $36 an hour
- Full-time
- Background check
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
Licensed Marine Engineer - Fishing Vessel
United States Seafoods LLC —United States
- Full-time
- Mid-level
- 3 years
- Commercial
Quick Apply

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Maintenance Technician
Carlisle Construction Materials (CCM) —Greenville, IL
Troubleshoot, repair, and work with contracted services for vehicle, forklift, and other powered equipment problems. $3,000 SIGN-ON BONUS.
$33.10 - $40.36 an hour
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Field Services Technician - Tier III
Socket Telecom LLC —St. Louis, MO
Must possess and maintain a valid driver’s license with no restrictions. Willingness to obtain a class E license if offered. 401(k) program with employer match.
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Cable Splicer
Iron Service Global Inc —New Albany, OH
The technician will be expected to own assigned defects from initial ticket review through repair, testing, documentation and closure. OSHA 10 or OSHA 30.
$20 - $25 an hour
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Break-Fix Technician
Excelon Solutions —New Albany, OH
*3+ years* of experience in data center operations, structured cabling, network installation, telecommunications, or a related field. 5 days on / 2 days off.
$25.78 - $32.00 an hour
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8d

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IT Support Technician

Madison Communications
Staunton, IL

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Job Details

Full-time
$15 - $45 an hour
9 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Retirement plan

Qualifications

Customer communication
Computer science
Computer Science
Research
IT infrastructure
Bachelor's degree
Computer management

Full Job Description

General Summary:

Provides customer service and technical support to internet customers. Gathers relevant information, diagnoses, troubleshoots and resolves customer problems and issues. Researches complex internet problems and issues to determine solutions. Updates customer internet account information as appropriate.

ESSENTIAL JOB FUNCTIONS

Provides technical support to internet customers by taking phone calls and escalations regarding service issues. Gathers relevant information, diagnoses, troubleshoots and resolves customer problems and issues. Enters call information into tracking software program.
Researches complex internet problems and issues to determine solutions. Follows-up to ensure customer issues are resolved.
Assists with CPE inventory and refurbishment.
Accesses customer user accounts to make changes to customer information and accounts as appropriate.
Uses TCP/IP and other test utilities to test and troubleshoot connectivity problems.
May perform special internet-related projects as requested.
Troubleshooting Windows workstations and email clients.
Resetting passwords.
Managing user accounts.
Updating permissions.
Administering Active Directory or Exchange.
Installing software.
Reviewing mail flow or server health.
Monitoring network elements and systems.
Server administration for Linux and Windows.
Communicating with other departments.
On-Call rotation for after-hours support.
Work a shared Saturday rotation.
Performs all other related duties as assigned by management.*

*These tasks do not meet the Americans with Disabilities Act definition of essential job functions and are usually less than 5% of time spent. However, these tasks still constitute important performance aspects of the job.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of OSI Model, IP protocols and programs.
Knowledge of TCP/IP and other test utilities.
Knowledge of web browsers, operating systems, email clients, internet applications, customer-premises networking, and browser-based service and provisioning platforms.
Knowledge of or ability to learn technologies DOCSIS/HFC, Fiber, DSL and associated CPE.
Ability to learn, understand, and consistently apply company policies, procedures, products, services, and escalation requirements.
Skill in problem solving and resolution.
Ability to communicate with customers, co-workers and various business contacts in a professional and courteous manner.
Ability to organize and prioritize multiple work assignments.
Ability to pay close attention to detail.
Ability to read and interpret technical documents.

EDUCATION AND EXPERIENCE

Bachelor’s Degree in computer science or equivalent experience preferred.
One to two years of experience in internet customer service also preferred.
Cisco CCNA
Network+
A+
Advanced certifications and training desirable.

WHY MADISON?

Local Ownership and Operation
Madison Communications began in 1940 as a family-owned and operated local exchange carrier known as Worden Telephone Company. We’re now a full-service communications provider led by the same local family and offering High Speed Internet, HDTV, and Voice services to residential and business customers within Madison and Macoupin counties in Illinois.

Local Community Investment
We own our communications network and continue to invest locally to upgrade this infrastructure with fiber to provide our rural service area with the same technology enjoyed by big city residents. Madison Communications also generously supports local schools, charities and events.

Local and Dedicated Employer
Madison Communications employs local, talented, and hardworking individuals that are provided with excellent ongoing training. We’re proud to be a 100% USA-based company, which means when you support us, you support your neighbors.

WHAT MADISON OFFERS

Madison Communications strives to fairly reward its hard-working and valued employees with an excellent

Competitive base pay and sales commission programs
401(k) with company match
Paid personal, sick, and vacation time
Paid company holidays
Educational reimbursement
Additional sales incentives and recognition
Discounts on Madison premier services

Madison values intellectually curious-minded professionals who are interested in aggressively learning and sharing new concepts and skills to support an independent, family-owned business in expansion opportunities and partnerships needed to effectively compete. Accordingly, consideration will be made for candidates that have business experience outside of the specifications listed above. Salary will be based on experience, skill level and education for the target position.

Madison is an equal opportunity employer.

Pay: $15.00 - $45.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

infrastructure technicians jobs in greenville, il

IT Support Technician

Broadband Technician

Optometrist - Medically Focused (Part-time)

Full Stack Engineer - Rust

Field Acceptance Testing Technician

Sr Engineering Technician

Manager Strategic Initiatives - Office of Infrastructure

Level 4 Installer

Licensed Marine Engineer - Fishing Vessel

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