Top 77 Customer service representative i Jobs in Greenville, Sc

Specialist I, Inbound Customer Service
Resurgent Capital Services —Greenville, SC
- $20 - $21 an hour
- Full-time
- Spanish
- Computer literacy
- High school diploma or GED
- Health savings account
- Health insurance
5h
Customer Support Specialist I
First Bank —Greenville, SC
- Full-time
- Word processing
- Computer literacy
- High school diploma or GED
Customer Service Representative I
AMERICAN SYSTEMS —Greenville, SC
- $18 - $19 an hour
- Full-time
- Remote
- English
- 1 year
- Communication skills
- Retirement plan
Customer Care Specialist I
Tech-24 A Commercial Food Service Repair Company Inc —Greenville, SC
- $19 - $25 an hour
- Weekends as needed
- Mentoring
- Typing
- Communication skills
Quick Apply
Corporate Escalation Specialist I
Spectrum —Simpsonville, SC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Opportunities for advancement
5d
Client Service Representative I
Marsh McLennan Agency —Greenville, SC
- Full-time
- Hybrid work
- Microsoft Outlook
- HIPAA
- Research
- Tuition reimbursement
4d
Private Client Specialist I - Greenville, SC
TD Bank —Greenville, SC
- $25.75 - $38.50 an hour
- Full-time
- Microsoft Word
- Office
- 3 years
- Health insurance
- Paid time off
CAM PSR I
ScanSource Inc —Greenville, SC
- $45,000 a year
- Office
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance
Quick Apply
Customer Service Associate I
Dollar Tree —Greenville, SC
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative (CSR 1)
Kinsmith Finance —Simpsonville, SC
- $12 - $13 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Paid training
- Paid time off
Quick Apply
13d
Customer Service Associate I
Family Dollar —Greenville, SC
- $11 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply —Greenville, SC
- Full-time
- Inventory management
- Merchandising
- Residential

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Specialist I, Inbound Customer Service

Resurgent Capital Services -
Greenville, SC

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Job Details

Full-time
$20 - $21 an hour
5 hours ago

Benefits

Health savings account
Health insurance
On-site gym
Tuition reimbursement
Adoption assistance
Parental leave
Life insurance
Referral program
Pet insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

About Us

Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!

Notice for California Residents - California Privacy Policy

Summary:

Assists account owners or authorized individuals, who call in, to effect resolution of their account(s). By utilizing strong communication and organizational skills the Inbound Customer Service Representative will investigate and/or negotiate resolution with/for Resurgent’s customers.

Responsibilities:

Identifies and executes required actions regarding assigned skills while adhering to state and federal laws.
Maintains established and quality assurance and internal quality scores to ensure company standards are met. Expected results are to consistently met or exceed Quality Assurance and CS Internal Quality scores by achieving at a minimum 97% in each category including but not limited to: Quality Assurance "Inbound" Audit, CS Internal audits: Adverse Status ATT", "Adverse Status CDR", "CS Inbound", "Ensure Customer Made Aware of All Accounts", "SODI", and/or "Out of Statute Verbal Dispute Tab".
Identifies and executes required actions regarding information received on Resurgent accounts.
Maintains established levels of productivity, efficiency to ensure company standards are met.
Uses investigation skills to evaluate conversations and documents to determine proper call model procedures to appropriately determine a callers situation. Apply appropriate solutions to account(s) such as status update, call routing, notation and follow-up.
Collect payments when appropriate.
Maintains the integrity and accuracy of the reporting information through manual changes and updates and documenting of all appropriate systems.
Perform various administrative duties assigned by management.
Effectively handles job responsibilities by providing accurate information in a timely manner.

Qualifications/Skills:

Experience in customer service, finance/mortgage company collections or other related fields with emphasis on Call
Center experience
Ability to remain calm and objective during potentially emotional customer conversations through effective communication and empathy skills
The ability to learn quickly and effectively utilize and convey a vast amount of knowledge to a diverse account base
Flexibility concerning job functions and scheduling
Ability to maintain confidential information
Excellent comprehension with ability to use cognitive skills in determining appropriate resolutions and effectively communicate same to customers
Strong integrity with excellent work ethic
Detail-oriented, analytical, and extremely organized
Ability to work individually with minimal supervision
Computer proficient with various MS Office applications and efficient typing skills
Must become Company certified in compliance with the FDCP

Contact center operating hours:

Monday–Thursday: 8:00am–9:00pm
Friday: 8:00am–7:00pm
Saturday & Sunday: 9:00am–5:00pm
Stable shift schedule (does not vary week to week)
Full-time, 40 hours per week
Premium pay for shifts that include Mondays, Saturdays, and Sundays

Current Available Shifts:

9:00am-5:30pm, Monday-Friday
9:30am-6:00pm, Monday-Friday
10:00am-9:00pm, Monday-Thursday
11:30am-8:00pm, Monday-Thursday & 9:00am-5:00pm on Sunday's-Off Friday's & Saturday's

What We Offer:

Competitive hourly pay: $20.00–$21.00 based on experience
Monthly bonus eligible-based on performance
Collections commission plan with uncapped earning potential
Eligibility for role leveling and promotion as early as 6 months
Long-term career growth: over 60% of roles filled internally
Annual merit increases based on performance
Comprehensive healthcare benefits, including:
Wellness discounts
Company HSA contributions up to $1,600
Free preventative medications for chronic conditions
On-site clinic with nurse practitioner
Supplemental benefits including parental leave, infertility and adoption assistance, mental health support, free physical therapy resources, life insurance, and pet insurance
Safe Harbor 401(k) with company contributions up to 4.5%
Casual work environment
On-site fitness center
Company-paid downtown parking (up to $1,000 annually)
Tuition reimbursement of up to $5,000 annually (restrictions apply)
Employee Referral Bonus Program
Dependent Scholarship Program
Community involvement and volunteer opportunities
Special awards, contests, and recognition incentives
Opportunity to work with a supportive, high-performing team

Educational Requirements:

High school diploma or equivalent
Bilingual (Spanish) a plus

Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Apply Now

Refine Your Search

customer service representative i jobs in greenville, sc

Specialist I, Inbound Customer Service

Customer Support Specialist I

Customer Service Representative I

Customer Care Specialist I

Corporate Escalation Specialist I

Client Service Representative I

Private Client Specialist I - Greenville, SC

CAM PSR I

Customer Service Associate I

Customer Service Representative (CSR 1)

Customer Service Associate I

Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)

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Monday–Thursday: 8:00am–9:00pm

Friday: 8:00am–7:00pm

Saturday & Sunday: 9:00am–5:00pm

Stable shift schedule (does not vary week to week)

Full-time, 40 hours per week

Premium pay for shifts that include Mondays, Saturdays, and Sundays

9:00am-5:30pm, Monday-Friday

10:00am-9:00pm, Monday-Thursday

11:30am-8:00pm, Monday-Thursday & 9:00am-5:00pm on Sunday's-Off Friday's & Saturday's

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