Top 30 Guest services agent Jobs in Greenville, Sc

Guest Services Agent
Grand Bohemian Lodge Greenville —Greenville, SC
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
Hyatt Place Greenville Downtown —Greenville, SC
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Marriott Greenville —Greenville, SC
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
AC Greenville —Greenville, SC
- English
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Agent
Drury Hotels Company LLC —Greenville, SC
- Up to $3,200 a year
- Part-time
- Cooking
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
7d
Front Desk Agent
RInn/Springhill Combo —Greenville, SC
- Weekends as needed
- Residential
- Hotel
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
11d
GUEST SERVICES ATTENDANT - 0826
City of Greenville, SC —Greenville, SC
- $35,859.20 - $45,136.00 a year
- Full-time
- Microsoft Outlook
- Basic math
- High school diploma or GED
- Paid holidays
- Disability insurance
7d
Front Desk-Guest Services
Parkway Plaza LLC —Greenville, SC
- From $15 an hour
- Full-time
- Hotel
- Entry level
Night Auditor
Doubletree by Hilton Woodruff Rd —Greenville, SC
- $16 - $18 an hour
- Part-time
- Background check
- Hotel
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
10d
Night Auditor
DoubleTree Greenville —Greenville, SC
- Full-time
- Background check
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Bellperson Part Time
Grand Bohemian Lodge Greenville —Greenville, SC
- Part-time
- Hotel
- High school diploma or GED
- Driver's License
11d
Guest Services Representative Fairfield Inn & Suites Piedmont,SC
Hotel Equities —Piedmont, SC
- $14.00 - $14.75 an hour
- Part-time
- Sales
- Computer literacy
- Writing skills
- Paid holidays
- 401(k)
Quick Apply
Full Time Hotel Front Desk Associate
Comfort Suites Greenville —Greenville, SC
- $13 - $16 an hour
- Full-time
- Hotel
- Organizational skills
- Computer skills
- Employee discount
- Professional development assistance
Quick Apply
20h
PM Front Desk Supervisor
Doubletree by Hilton Woodruff Rd —Greenville, SC
- $16 - $18 an hour
- Full-time
- Background check
- Mid-level
- Microsoft Office
- Health savings account
- Health insurance
Quick Apply
10d
Bellperson Full Time
Grand Bohemian Lodge Greenville —Greenville, SC
- Full-time
- Hotel
- High school diploma or GED
- Driver's License
11d
Laundry Attendant - Home2 Suites
Strand Hospitality Services —Greenville, SC
- $13 - $16 an hour
- Weekends as needed
- Inventory management
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Lead Housekeeper / Houseman
Kash Hotels —Greenville, SC
- Part-time
- Heavy lifting
- Customer service
- Mid-level
- Employee discount
- Flexible schedule
Quick Apply
12d
Front Desk Agent
Super 8 Greer —Greer, SC
- $11 - $13 an hour
- Full-time
- In person
- Computer literacy
- Hotel
- Front desk
- Employee discount
Quick Apply
Cashier
Guthrie's Chicken —Greer, SC
- $11.50 - $13.00 an hour
- Part-time
- Serving
- Cash register
- Ability to lift 50 pounds
Quick Apply
Field Package Sales Agent
Vacatia —Greenville, SC
- Extended hours
- Travel
- 1 year
- Entry level
Quick Apply

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guest services agent jobs near greenville, sc

Guest Services Agent

Grand Bohemian Lodge Greenville -
Greenville, SC

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Confidential information handling
Hotel policy compliance
Computer literacy
Client rapport building
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Kessler Hotels:

Kessler Hospitality’s portfolio of artistically inspired boutique hotels boasts unique design, luxurious accommodations, enriching ambiance, and intuitive service. With properties in Alabama, Colorado, Georgia, Florida, North Carolina or South Carolina, each hotel’s exquisite art, music, and cultural influences are deliberately approachable. Designed to inspire and to encourage unforgettable experiences, Kessler guests are immersed in redefined Bohemian luxury, from a cutting-edge downtown icon to a premier luxury lodge, Savannah’s entertainment destination, and an elite ski lodge. Kessler Hospitality was the founding member of the Marriott Autograph Collection, introduced with seven Autograph Collection branded hotels. Each property is a bold, original hotel carefully created with style and the individualist traveler in mind.

Location:

Perched on the falls of the iconic Reedy River in the heart of Downtown Greenville, our AAA Four Diamond boutique lodge offers guests an intimate way to experience the area's natural wonders. Whether you're here for adventure or for the luxurious spa, our hotel in Greenville, SC, will restore and recharge your entire being. From the stunning views to our curated art collection, Grand Bohemian Lodge enlivens the senses and instills wonder.

Find floor-to-ceiling windows around every corner of our lodge, and earth-inspired details in everything from the chandeliers to the wine room. Make yourself comfortable with beautiful balconies and majestic accents. Relax at our outdoor bar and restaurant, Between the Trees, overlooking the Reedy River, or delight in Greenville’s natural beauty from our perfectly manicured event lawn. With an onsite spa, art gallery, fitness center, and hiking trails that meander the grounds, you will find yourself deeply connected to all this destination offers.

Overview:

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

guest services agent jobs in greenville, sc

Guest Services Agent

Front Desk Agent

Front Desk Agent

Guest Service Agent

Guest Service Agent

Front Desk Agent

GUEST SERVICES ATTENDANT - 0826

Front Desk-Guest Services

Night Auditor

Night Auditor

Bellperson Part Time

Guest Services Representative Fairfield Inn & Suites Piedmont,SC

Full Time Hotel Front Desk Associate

PM Front Desk Supervisor

Bellperson Full Time

Laundry Attendant - Home2 Suites

Lead Housekeeper / Houseman

Front Desk Agent

Cashier

Field Package Sales Agent

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