Work Location:
Greenville, South Carolina, United States of America
Hours:
40
Pay Details:
61,880 - 99,320 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Human Resources
Job Description:
At TD, we believe our colleagues are our greatest asset. As one of North America's leading financial institutions, we offer the stability and resources of a large organization combined with a culture that values collaboration, innovation, and continuous learning.
As a Payroll Tax Specialist, you'll have the opportunity to apply and expand your expertise in a complex, fast-paced environment where your work directly supports compliance, operational excellence, and the colleague experience. You'll partner with teams across Payroll, HR, Finance, Technology, and Tax, gaining exposure to a broad range of business functions while helping drive meaningful improvements in payroll tax processes and controls.
We are committed to fostering an inclusive workplace where diverse perspectives are valued, ideas are encouraged, and colleagues feel empowered to bring their authentic selves to work every day. At TD, you'll be part of a team that supports one another, celebrates success, and is focused on delivering exceptional results.
In addition to competitive compensation and comprehensive benefits, we offer learning opportunities, career development programs, and the support needed to help you grow both personally and professionally.
Career Growth at TD
A career in Payroll Tax at TD is more than a role. It's an opportunity to build specialized expertise while creating a pathway to broader career opportunities across Payroll, Human Resources, Operations, Compliance, Risk Management, and Project Delivery.
You'll have the opportunity to:
Deepen your expertise in U.S. payroll tax compliance and regulatory requirements
Lead and contribute to process improvement and transformation initiatives
Develop cross-functional partnerships across multiple business areas
Expand your knowledge of enterprise payroll operations and risk management
Pursue advancement opportunities within Payroll Tax, Payroll Operations, and other HR and corporate functions
Whether your goal is to become a subject matter expert, lead complex projects, or advance into leadership, TD is committed to helping you build a rewarding career with opportunities to learn, grow, and make an impact. Join TD and bring your expertise to a team where your contributions are valued, your growth is supported, and your career potential is limitless.
The Payroll Tax Specialist 1 will work through the process of quarterly and periodic payroll tax filings and should expect an increase in workload around year-end payroll tax activities, including annual reconciliations, W-2 processing, and tax reporting requirements. The incumbent will be responsible for researching and resolving payroll tax issues with state and federal agencies, managing powers of attorney (POAs), processing refund checks, and coordinating payroll tax registrations across multiple jurisdictions. This role requires strong analytical and problem-solving skills, attention to detail, and the ability to independently investigate and resolve complex payroll tax matters while ensuring compliance with applicable regulations. In addition, the employee will manage reciprocity tax matters, W-2C corrections, ServiceNow tickets, and employee tax-related inquiries. The role will involve reviewing payroll tax data for accuracy, identifying and correcting discrepancies, monitoring agency notices, maintaining documentation, and supporting audit requests. The Payroll Tax Specialist 1 will collaborate closely with Payroll Operations, Human Resources, Finance, and external agencies to ensure timely and accurate payroll tax processing, compliance, and issue resolution.
HR Operations Analyst II - Provides a range of analytical, program and/or operational process support within a defined functional area.
Depth & Scope:
Advanced knowledge and understanding of the operating environment, business processes and procedures, and transaction lifecycle for own area
Identifies and investigates non-standard operational / reporting / process issues
Provides recommendations or escalates issues to appropriate area
Provides regular analysis and/or reporting to support business partners, functional areas or centres of expertise
Requires working professional level knowledge of the functional area and/or business areas supported
Moderate level of complexity in operational / reporting / process and/or analysis function requiring a short to medium term focus
May represents the group as a project lead on projects / initiatives and/or at meetings across the organization
Provides training to others on best practices, processes, etc. as well as guide junior staff for the completion of business as usual functions
Education & Experience:
Undergraduate degree required
3+ years relevant experience required
Advanced knowledge and understanding of the operating environment, business processes and procedures, and transaction lifecycle for own area
Requires working professional level knowledge of the functional area and/or business areas supported
Organized self-starter with excellent analytical, problem-solving and time management skills
Detail oriented, high level of accuracy and ability to work independently
Excellent communication skills, both oral and written
Excellent PC skills including Microsoft Office, Excel, Access and PowerPoint
Excellent customer orientation, interpersonal and communication skills to deal effectively with all levels of staff
Preferred Qualifications:
Familiar with medium to large size multi-corp./multi state business payroll tax matters, >3k employees
Familiar with Workday
Familiar with ADP Smart Compliance, Master Tax or other tax managed vendor services
Experience in Excel, including familiarity in doing pivot tables, v look ups
Customer Accountabilities:
Acts as a key resource / specialist for an HR area /program(s) by providing subject matter expertise / analysis or complex operational process support
Manages assigned programs, ensuring coordination of changes, and timely and accurate transaction processing
Provides optimal employee and partner service, including expert guidance and advice on policies, programs and procedures, while adhering to customer service standards and Customer Experience
Model Identifies, documents, investigates processes / exceptions arising from transactions / processes beyond 1st level operations service delivery and resolve escalated matters and refer complex issues / situations beyond own level of expertise
Develops and executes on reporting functions and/or produce consolidated or aggregated reporting as appropriate
Manages relationships with internal and external partners
Provides accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interprets findings and makes recommendations for improvement
Contributes to the identification, development and implementation of new operating workflows, additional services / applications or operational efficiencies for HR Operations
May lead work streams by acting as a project lead / subject matter expert for small-scale projects / initiatives in accordance with project management methodologies
Shareholder Accountabilities:
Prioritizes and manages own workload to meet SLA requirements for service and productivity
May interface with regulators, external groups (legal firms, vendors, etc.), on operating and service delivery issues relative to the specific area of functional expertise as authorized by the manager
Acquires and applies expertise in the discipline
Provides guidance, assistance and direction to others in HR and other internal partners
Identifies, recommends and effectively executes standard practices applicable to the discipline
Analyzes service delivery issues and identify potential solutions that enhance the customer experience and support HR business objectives
Protects the interests of the organization identify and manage risks and escalate non-standard, high risk transactions or other activities as appropriate
Completes business process reviews as required and contribute to the creation of new processes
May manage or support change management projects or programs that impact the business, functions or processes and ensure clear communication and documentation of new processes
Accountable for cross-functional initiatives to deliver value add internally or to partner groups
Ensures compliance with applicable internal and external audit and regulatory requirements, providing recommendations and guidance as required
Employee/Team Accountabilities:
Participates fully as a member of the team, promote team effectiveness and contribute to a positive work environment
Supports the team by continuously developing knowledge in own area.
Provides training, coaching and/or guidance to others as appropriate/required
Participates in personal performance management and development activities
Ensures the timely communication of issues that are relevant to the team and encourage a good working relationship with other departments
Participates in a fair, positive and equitable environment that supports a diverse workforce
Contributes to the success of the team by willingly assisting others in the completion and performance of additional duties as assigned
Acts as a brand champion for the business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel – Occasional
International Travel – Never
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds – Occasional
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Never
Squatting – Occasional
Bending – Occasional
Kneeling – Never
Crawling – Never
Climbing – Never
Reaching overhead – Never
Reaching forward – Occasional
Pushing – Never
Pulling – Never
Twisting – Never
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
