Clackamas Community College (CCC) seeks to hire a Director, Financial Aid and Scholarships. This is a full-time, non-union, exempt, and benefits-eligible position. We are interested in finding the best candidate for the job, and candidates that may be from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought.
CCC is committed to continuous improvement and innovation in support of student-centered teaching and learning. We are committed to understanding and dismantling systems of oppression and to co-creating a more equitable educational system that in turn fosters a more equitable society. We strive to be a student-ready institution that supports and partners with students to promote discovery and growth. We work to mobilize community-wide awareness and action related to the college's strategic priorities and seek to build relationships in support of community well-being.
At CCC, individuals are celebrated for their experience and expertise, validated for their unique perspectives, and engaged in ways that reflect their needs and interests. To learn more about CCC visit Leadership, Vision and Initiatives.
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PURPOSE OF POSITION:
The Director of Financial Aid serves as the chief administrator for the Financial Aid department and oversees the administration of a student aid program that consists of federal, state, and local funds averaging $30 million annually. The Director serves as the primary contact between the institution and the Department of Education and oversees the accurate receipt, evaluation, and approval of requests for all aid programs including establishing procedures, maintaining transactions, records, and ensuring the effective and efficient use of systems and databases, while meeting all regulatory requirements. The Director provides leadership and direction to 10 full-time classified, part-time, and student personnel, and ensures that departmental systems and processes are in place to meet institutional goals and maintain financial aid program compliance. The Director is an active leader on campus, serves on multiple committees and is responsible for sharing information about aid programs, state regulations, and for providing data-driven financial aid strategies that support student recruitment and retention efforts.
ESSENTIAL JOB FUNCTIONS:
1. Administers Financial Aid Programs (50% of Time)
1.1. Administers federal and state financial aid and work programs effectively to meet student needs and enrollment management objectives including developing, planning, implementing, administering, and assessing department priorities and objectives to meet identified goals.
1.2. Responsible for maintaining Title IV Program Participation Agreement with the U.S. Department of Education. Stays current with changes and regulations and submits new programs for approval of funding and ensures compliance with Title IV aid programs.
1.3. Effectively utilizes the student information system (Colleague) and federal systems to administer budgets for Financial Aid, Student Employment and related funding options, monitors fund balances, ensures funds are spent properly, and takes appropriate action to maximize usage of fund and prevent over awarding.
1.4. Oversees the satisfactory academic progress (SAP) evaluation process and serves as the final reviewer in the appeal process for students seeking reinstatement of financial aid eligibility.
1.5. Prepares, writes, and files required state and federal reports; answers questions and provides information during audits and official reviews to justify policies, procedures, and variances. Ensures the data integrity of results reported to the College and to the US Department of Education.
1.6. Manages the College's policy & procedure manual for Financial Aid programs to ensure aid programs are compliant with federal, state, and Foundation rules, regulations, and bylaws. Continuously reviews, updates, and ensures the processing of financial aid, grants and scholarships follow the published policy & procedure manual.
1.7. Actively demonstrates a commitment to student service and student development and proactively works with staff within the department and across the campus to ensure that the student experience with Financial Aid is accessible without unnecessary barriers.
1.8. Proactively responds and works to resolve grievances and complaints about financial aid processes, procedures, and staff. Meets with students who have complaints about financial aid in general or specific to the College. Obtains and investigates complaints, determines facts, and responds appropriately to students or agencies with final decisions.
1.9. Collaborates with CCC Marketing teams to promote financial aid, scholarship and work study programs appropriately to prospective and current students and ensure that all required notifications and materials are accurate.
2. Supervision of Employees (35% of Time)
2.1. Develops a knowledgeable, productive and effective departmental staff who are adept at meeting the needs of today's students, by hiring, training, and supervising full-time classified, part-time, and student employees both directly and through delegation.
2.2. Develops office-wide goals and objectives to ensure that staff in the department are administering financial aid, scholarship and work programs effectively, efficiently, and that the department is meeting identified institutional outcomes.
2.3. Maintains open and effective communication among all supervised areas engaging employees in regular team and individual meetings to set individual and team expectations and priorities, build consensus, address conflict and communicate changes or new expectations appropriately.
2.4. Advocates for the staffing, professional development, cross-training and technology needs required for the department to achieve identified goals.
2.5. Works with employees to train, improve, and correct deficiencies, set goals, and learn new skills and tasks; implements discipline and termination procedures and follows requirements set by collective bargaining agreements.
2.6. Works closely with the Financial Aid Coordinator and Systems Analyst to ensure that day-to-day operations in the department are running smoothly, staff are clear about daily tasks and assigned projects, processes and procedures are accurately being applied and that regulatory and service needs are being met.
3. District-wide Financial Aid Resource (15% of Time)
3.1. Provides financial aid expertise to faculty and staff across the campus and contributes to the development of good financial aid policy and strategic planning at the college by serving on departmental and college-wide committees representing financial aid programs including Access, Retention and Completion, Chairs and Directors, Student Accounts and Curriculum Committees.
3.2. Represents CCC at the state and federal level by participating in regular OASFAA meetings and related conferences and taking advantage of opportunities for input provided by the U.S. Department of Education, Oregon Department of Higher Education, and various professional associations.
3.3. Develops and maintains positive and productive relationships across campus with faculty and staff; gives presentations and shares information about financial aid rules and regulations, addresses concerns, areas of noncompliance, and helps mitigate financial risk for the College.
3.4. Collaborates with the CCC foundation and Business Office staff to administer additional grant, aid, and scholarship funds. Participates in an advisory capacity to the foundation and business offices.
3.5. Demonstrates an understanding and awareness of other cultures and belief systems, advocates to remove barriers for students who may experience systemic barriers, and facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
3.6. Performs other related tasks as required.
The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
WORKING CONDITIONS:
The position requires minimal (20-40%) ability to use dexterity and fine motor skills assemble, build or repair machines or other objects. Frequent (51-80% of the time) use of office equipment.
The position requires minimal (5-20%) physical effort such as lifting, carrying, or movement, etc. Movements required to complete work are not difficult, and only require some degree of agility and hand eye coordination.
The work environment is usually well-protected, with minimal hazards or obstacles (5-20%). There is little or minimal element of personal risk or hazard. Job conditions are usually comfortable, with minimal (5-20%) issues of confinement, temperature change, incident of noise, or interactions of a disagreeable nature, inside/outside work, dirty conditions, exposure to contagious disease, etc. Position may have minimal responsibility for driving.
SUPERVISORY RESPONSIBILITIES:
Directly responsible for the supervision of over 10 and rarely over 25 FTE employees.
SUPERVISION RECEIVED:
Works under the general direction of the Associate Dean, Academic Foundations and Connections.
Application Instructions
When applying for this position, you will be required to complete the NeoGov application, including work history relevant to the position and attach the following electronic documents:
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Resume
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Cover Letter explaining your interest in the position and describing how you meet the minimum qualifications and requirements of the position
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If applicable: Veteran and/or Oregon National Guard's preference documentation
Any applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. CCC makes employment decisions based solely on the candidate's demonstrated competencies as related to successful performance in the position.
Please remove all graduation and other education related dates from your application materials.
For application support, please refer to this guide or contact NeoEd's support team @ 855.524.5627.
Veterans' Preference
Under Oregon Law, qualified Veterans and current or former Oregon National Guard members may be eligible for Veteran's preference when applying for positions with CCC.
Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attaches the required documentation at the time of application. Disabled Veterans must also submit a copy of their Veterans' disability preference letter.
Documents Required
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MEMBER COPY 4 of DD Form 214 or 215
For information regarding Veteran's Preference qualifications, visit the following website: https://www.oregon.gov/boli/workers/Pages/veterans-preference.aspx
Terms of Employment
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This position will be eligible to work remotely up to (2) days per week in accordance with the CCC policy.
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All positions at CCC are required to be available for work onsite as requested by the college and requires a flexible work schedule to meet program needs, which may include evenings and/or weekends.
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Those offered employment will be required to complete and sign forms before initiating the background check step.
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CCC employees must reside within 50 miles of Oregon City, Harmony or Wilsonville campus as a condition of employment.
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Proof of eligibility to work in the United States must be provided if selected for hire.
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CCC does not support employment permits or visas.
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Providing false information will result in rejection of an application, employment offer or dismissal.
Equal Employment Opportunity
CCC is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.
