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Ocean Import Coordinator

Rhenus SE & Co. KG -
McDonough, GA

Apply Now

Job Details

Full-time
$60,000 a year

Qualifications

General freight transportation
Customs regulations compliance
Customer communication
Microsoft Excel
Microsoft Outlook
Freight documentation management
Logistics customer service
Ocean freight
Cross-border logistics planning
Schedule management
International trade regulations
Transportation documentation for distribution operations
Stakeholder relationship building

Full Job Description

Start date From now on

Time Type Full time

Contract Type
Permanent

Mobile Work No mobile working

Reference ID JR123885

Company Name Rhenus Logistics LLC

Location

McDonough

Job Category Freight Services

Business Unit
Air & Ocean

Salary
Salary: USD 60,000 per year

Contact Person Eugene Sorokin
+1 (905) 6719858

Your Benefits

Continuous Training

Sharpen your skills and advance your expertise with our professional development programs.

Great Team

It’s truly the people that make the difference — and with us you’ll join the best team around.

Flat Hierarchies

Get straight through to the decision-makers with our streamlined organizational structure.

Room for Innovation

Turn your ideas into action in an environment that champions creativity and empowers you to lead change.

Events

From team outings to holiday parties and networking events, we build strong connections by spending quality time together.

Quick Decision Processes

Make things happen faster with streamlined processes that promote efficiency and effectiveness.

Reference ID JR123885

Company Name Rhenus Logistics LLC

Location

McDonough

Job Category Freight Services

Business Unit
Air & Ocean

Salary
Salary: USD 60,000 per year

Contact Person Eugene Sorokin
+1 (905) 6719858

Job Description

What you can expect

Coordinate end-to-end ocean import shipments, ensuring timely execution from arrival through final delivery.
Communicate proactively with customers, overseas agents, ocean carriers, customs brokers, truckers, and internal teams to ensure the seamless movement of freight.
Prepare and distribute pre-alerts, shipment updates, arrival notices, status reports, and other import documentation.
Monitor shipment milestones, resolve delays or service issues, and provide customers with accurate, timely updates throughout the shipment lifecycle.
Prepare, review, and issue Bills of Lading, delivery orders, Proofs of Delivery (PODs), invoices, and other shipping documentation with a high degree of accuracy.
Coordinate cargo pickups, inland transportation, and final delivery while ensuring customer requirements and service commitments are met.
Negotiate competitive rates with carriers and logistics providers while supporting customer quotations as required.
Review carrier and vendor invoices, reconcile shipment costs, approve payments, and ensure timely customer billing.
Manage shipment files, pending charges, profit share requests, and financial records in accordance with company procedures.
Handle shipment exceptions, claims, and operational issues by identifying practical solutions and coordinating with all relevant stakeholders.
Maintain accurate shipment records, client reports, and operational data within the transportation management system.
Collaborate with internal departments and international partners to deliver exceptional customer service and continuously improve operational performance.
Perform other duties and special projects as assigned.

What you bring

3+ years of experience in ocean freight forwarding, with a strong focus on import operations.
Proven experience managing end-to-end ocean import shipments within a freight forwarding environment.
Solid understanding of ocean transportation processes, shipping documentation, Incoterms, and international trade regulations.
Experience coordinating with ocean carriers, overseas agents, customs brokers, trucking providers, and other third-party logistics partners.
Bachelor's degree in Supply Chain Management, Logistics, Business, or a related field, or an equivalent combination of education and experience.
Proficiency with Microsoft Office, including Excel, Word, and Outlook; experience with freight forwarding or transportation management systems is considered an asset.
Excellent communication and customer service skills, with the ability to build strong relationships across internal and external stakeholders.
Strong organizational and time management skills, with the ability to prioritize multiple shipments in a fast-paced environment.
Exceptional attention to detail and accuracy, particularly when preparing shipping documentation and managing operational records.
Attention to Detail and Accuracy a must: Strong attention to detail required for documentation and day-to-day tasks.
A proactive, team-oriented mindset with strong problem-solving skills and a commitment to delivering exceptional customer service.

Business Unit

Air & Ocean

Regardless of whether it is a long-distance shipment or a particularly time-critical shipment, we at Rhenus make everything possible for our customers and partners to get the goods to their destination safely and on time. Our particular strength lies in our global network, which is constantly being maintained and expanded. As part of Rhenus Air & Ocean you can, therefore, expect to find a whole host of exciting tasks all over the world, a wide range of opportunities for personal development, and the chance to take on responsibility in an international working environment.

Welcome to Rhenus

Where our journey of growth connects with yours.

We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.

Recruitment Process

Online application

Your documents will reach us quickly and directly via our online application form; depending on the position, a cover letter may be required. In any case, we are eager to see your CV and references – for us, the best way to make a good first impression.

Application screening

Our HR team and the responsible department will take a close look at your application as soon as possible. We will do our best to give you feedback within two weeks. With your agreement, we would also be happy to forward the documents to other business units if the selected position does not work out.

Selection Process

Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.

Onboarding

With your commitment, you are a part of the Rhenus Group right away – we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.

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