Top 67 Computer user support Jobs in Gulfport, Ms

IT Help Desk Associate
Mitchell Companies —Gulfport, MS
- $49,400 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Office
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8d
Service Desk Technician
Govcio LLC —Kiln, MS
- $24.97 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Entry level
Desktop Specialist - I/S Desktop- Days - FT
Memorial Hospital at Gulfport —Gulfport, MS
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
5d
Retail Business Analyst Gulfport 5178
Keesler Federal Credit Union —Gulfport, MS
- Microsoft Excel
- Computer literacy
- Research
- Disability insurance
- Health insurance
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11d
System Analyst I Pass Road Headquarters 5188
Keesler Federal Credit Union —Biloxi, MS
- On call
- Bachelor of Science
- Mid-level
- Office
- Disability insurance
- Health insurance
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2d
Volunteer Recruitment Representative
American Red Cross —Gulfport, MS
- $56,700 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- Paid holidays
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1d
Full Stack Developer
Syms Strategic Group, LLC (SSG) —Biloxi, MS
- $85,389 - $116,975 a year
- Full-time
- Remote
- Azure
- Computer Science
- HIPAA
5d
Angular/NodeJS Developer
Syms Strategic Group, LLC (SSG) —Biloxi, MS
- $85,389 - $116,975 a year
- Full-time
- Remote
- Azure
- Computer Science
- HIPAA
5d
LIBRARIAN
US Armed Forces Retirement Home —Gulfport, MS
- $61,722 - $80,243 a year
- Online Application
- Background check
- Pass drug screening
- Travel
- Paid holidays
- Health insurance
1d
TECHNICIAN, BIOMEDICAL I -Gulfport,MS
Intelas —Gulfport, MS
- Full-time
- Background check
- Hospital
- Mid-level
- Commuter assistance
- Paid parental leave
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11d
Patient Access Rep - Hancock ED FT Day/Mid and flexing overnight shifts
Ochsner Health System —Bay Saint Louis, MS
- Overnight shift
- Windows
- High school diploma or GED
- Analysis skills
Applications Analyst -I/S - Application Interop-Days - FT
Memorial Hospital at Gulfport —Gulfport, MS
- Full-time
- Computer science
- Computer Science
- Writing skills
3d
Multifunctional Patient Safety Attendant - Nights
Ochsner Health System —Bay Saint Louis, MS
- Full-time
- Hospital
- BLS Certification
- Inpatient
Autonomous Systems and Sensor Engineer
Integer Technologies —Gulfport, MS
- Full-time
- Doctoral degree
- Computer Science
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Systems Engineer 3
EMCO Technologies —Stennis Space Center, MS
- Full-time
- Remote
- Computer Science
- 8 years
- Senior level
Quick Apply
11d
Medical Assistant - Cardiology
Ochsner Health System —Diamondhead, MS
- Full-time
- BLS Certification
- High school diploma or GED
- In-person
Quality/Performance Improvement Analyst II - Quality/Performance Improvement - Days-FT
Memorial Hospital at Gulfport —Gulfport, MS
- Full-time
- Nursing
- Computer Science
- 3 years
Security Officer
Ochsner Health System —Bay Saint Louis, MS
- Weekends as needed
- Clean driving record
- Hospital
- Military
Medical Assistant - PRN
Ochsner Health System —Bay Saint Louis, MS
- PRN
- BLS Certification
- High school diploma or GED
- In-person
Modeling and Simulation Engineer
Integer Technologies —Gulfport, MS
- Full-time
- Computer Science
- Office
- Master's degree
- Paid parental leave
- Paid holidays
Quick Apply

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computer user support jobs near gulfport, ms

IT Help Desk Associate

Mitchell Companies -
Gulfport, MS

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Job Details

Full-time
$49,400 a year
8 days ago

Qualifications

Computer operation
IT user and group management
Equipment troubleshooting
Internal employee customer service
Productivity software support
Desktop applications
Productivity software
Identity and access management (IAM) solutions
Associate's degree
IT department experience

Full Job Description

Position: IT Help Desk Associate

Reports to: Systems Engineer

Location: Gulfport, MS

Position Summary

The IT Help Desk Specialist is responsible for providing day-to-day technical support to employees across the organization. This role serves as the first point of contact for Tier 1 IT issues, including troubleshooting hardware, software, and access-related requests.

This position focuses on timely resolution of common technical issues, clear communication with end users, and proper escalation of more complex problems to the IT Manager or external partners.

Key Responsibilities

Serve as the primary point of contact for Tier 1 IT support requests (in-person, phone, and ticketing system)
Troubleshoot and resolve common issues related to:
Workstations, laptops, and mobile devices
Password resets and account access
Email, printers, and basic network connectivity
Standard business applications (e.g., Microsoft Office, ADP access, etc.)
Log, track, and update all support requests in the ticketing system
Ensure timely response and resolution in line with service expectations
Escalate unresolved or complex issues to the Technology Manager or appropriate vendor
Set up and configure new hire equipment (computers, accounts, system access)
Support onboarding and offboarding processes (account creation, access removal, equipment handling)
Maintain and organize IT equipment inventory
Assist with basic system updates, patches, and routine maintenance tasks
Provide clear, user-friendly guidance to employees with varying levels of technical experience
Follow established IT policies, security protocols, and documentation standards
Other duties as assigned

Qualifications

Required:

1–3 years of experience in an IT support or help desk role
Associates degree with technical focus
Basic knowledge of:
- Windows operating systems
- Microsoft 365 / Office applications
- Active Directory (user account management, password resets)
Strong troubleshooting and problem-solving skills
Ability to communicate technical information in simple, clear terms
Organized and able to manage multiple requests at once
Customer-service mindset and ability to work with colleagues at all levels

Preferred:

Experience with ticketing systems, such as Spiceworks
Familiarity with basic networking concepts (Wi-Fi, VPN, connectivity issues)
Experience supporting hourly or field-based workforces

Work Environment:

This position operates in a professional office environment combined with beverage distribution warehouse. This is a full-time position, standard working hours are Monday through Friday. Occasional evening or weekend work may be required. Minimal travel (less than 10%).

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Ability to lift and move up to 10 lbs. of equipment.

Additional Information:

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to assign or reassign other related duties and responsibilities as needed to meet organizational needs.

Equal Employment Opportunity Statement:

Mitchell Companies is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

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Refine Your Search

computer user support jobs in gulfport, ms

IT Help Desk Associate

Service Desk Technician

Desktop Specialist - I/S Desktop- Days - FT

Retail Business Analyst Gulfport 5178

System Analyst I Pass Road Headquarters 5188

Volunteer Recruitment Representative

Full Stack Developer

Angular/NodeJS Developer

LIBRARIAN

TECHNICIAN, BIOMEDICAL I -Gulfport,MS

Patient Access Rep - Hancock ED FT Day/Mid and flexing overnight shifts

Applications Analyst -I/S - Application Interop-Days - FT

Multifunctional Patient Safety Attendant - Nights

Autonomous Systems and Sensor Engineer

Systems Engineer 3

Medical Assistant - Cardiology

Quality/Performance Improvement Analyst II - Quality/Performance Improvement - Days-FT

Security Officer

Medical Assistant - PRN

Modeling and Simulation Engineer

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