Top 30 Relations specialists Jobs in Gulfport, Ms

UNIVERSAL SERVICE REPRESENTATIVE
Sunbelt Federal Credit Union —Gulfport, MS
- Full-time
- Computer literacy
- Basic math
- English
- Health insurance
- 401(k)
Quick Apply
8d
Customer Experience Specialist
Balfour Beatty —Gulfport, MS
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Member Relationship Team Lead 5166
Keesler Federal Credit Union —Gulfport, MS
- Microsoft Excel
- Computer literacy
- Trade school
- Disability insurance
- Health insurance
Lead Analyst, Payment Integrity - Health Plan
Molina Healthcare —Gulfport, MS
- $59,811.00 - $129,589.63 a year
- Full-time
- Mid-level
- SQL
- Organizational skills
- Health insurance
Delivery Specialist - Hub-2
O'Reilly Automotive Stores —Gulfport, MS
- Full-time
- Driver's License
- Communication skills
- Entry level
- Employee stock purchase plan
- Health insurance
Quick Apply
HR Support Specialist
Singing River Health System —Ocean Springs, MS
- Full-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Quick Apply
HR Strategic Staffing Specialist
Singing River Health System —Ocean Springs, MS
- Weekends as needed
- Microsoft Outlook
- Hospital
- Computer literacy
Quick Apply
Education Account Manager
Music & Arts —Biloxi, MS
- $45,000 - $55,000 a year
- Email
- Spanish
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Marine Mammal Trainer II
MISSISSIPPI AQUARIUM —Gulfport, MS
- Weekends as needed
- Pass drug screening
- English
- Mid-level
Sr. Consumer Loan Specialist - Sales Customer Service
Republic Finance, LLC —Gulfport, MS
- $36,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Disability insurance
Small Craft Instructor
RMGS Inc —Gulfport, MS
- Full-time
- Laboratory
- Classroom
- Microsoft Excel
- AD&D insurance
- Disability insurance
Quick Apply
BioA Reagents & Consumables Specialist
Sartorius —United States
- Full-time
- Remote
- Laboratory experience
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
2d
BioA Reagents & Consumables Specialist
Sartorius —United States
- Full-time
- Remote
- Laboratory experience
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
2d
BioA Reagents & Consumables Specialist
Sartorius —United States
- Full-time
- Remote
- Laboratory experience
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
2d
Rehabilitation Sales Specialist - Mid-Atlantic
Myomo, Inc —United States
- $100,000 - $150,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
Rehabilitation Sales Specialist - Florida
Myomo, Inc —United States
- $10,000 - $150,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply

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UNIVERSAL SERVICE REPRESENTATIVE

Sunbelt Federal Credit Union -
Gulfport, MS

Quick Apply

Job Details

Full-time
8 days ago

Benefits

Health insurance
401(k)

Qualifications

Computer operation
Compliance with loan regulations
Basic math
English
High school diploma or GED
Desktop applications
Computer skills
Video conferences (communication methods)

Full Job Description

Benefits:

401(k)
Bonus based on performance
Health insurance

Universal Service Representative

REPORTS TO: Branch Operations Manager

SUMMARY/OBJECTIVE:

This position will perform a broad variety of member service functions with accuracy and in a timely manner, to include teller and lending transactions. These functions may include, but are not limited to, cash handling, account maintenance, opening new accounts, offering ancillary products on loans and operating an ITM (Interactive Teller Machine). This position will be based in a central location and will occasionally rotate to assist in surrounding branch locations as needed.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Creates, maintains and enhances member relationships, ensuring an exceptional member experience.
Maintains in-depth knowledge of Credit Union products, services, policies and applicable regulations.
Effectively interview members and potential members independently. Asks questions and listens carefully to determine the appropriate SFCU products and services to offer. Presents products and services in a positive, professional and knowledgeable manner, so inquiring individuals can make an informed decision.
Opens new savings, checking and money market accounts. Verifies personal identification to prevent fraudulent activity. Provides regulatory disclosure information on new and other specific types of accounts. Orders or prints plastics such as ATM cards, Debit cards and Credit Cards.
Identifies needs, develops financial relationships, and consistently provides members with opportunities for appropriate loan and deposit products and services.
Maintain and balance a cash drawer, adhering to Credit Union policies and procedures.
Prepares and evaluates information which reflects the current credit worthiness of members and prepare consumer loans for underwriting approval based on SFCU lending policies and procedures. Generate and process loan applications for all consumer lending products, vehicle loans, credit cards, signature loans, and share and certificate secured loans. Notifies applicants of loan decisions.
Has a basic understanding of credit reports and SFCU’s loan agreement for discussion with members. Effectively cross-sells more complex loan products, which may be referred to more experienced member service staff.
Assists member with servicing loans by processing such items as payoffs, refinances, payment extensions and payment due date changes.
Ensures that lending operations are conducted in accordance with established Credit Union policies and are legally compliant. Ensures that loan requests are properly documented.
Supports the credit union’s mission, vision, strategic goals, quality initiatives and service standards.
Supports SFCU’s mission to become the primary financial institution of our members by providing services in an expeditious and courteous manner. Understands that educating our members and informing them of the products and services we have to offer is the highest level of service we can provide and the key to accomplishing out mission and goals. Strives to meet individual goals by effectively cross selling products and services.
Resolves member problems independently and escalates more complex problems or situations to a higher authority for appropriate resolution.

ITM (Interactive Teller Machine):

When operating the ITM, the Member Relationship Specialist is responsible for the day to day operations of the ITM up to and including the basic role of teller with some exceptions and differences. Not all teller duties are functional at the ITM. This job duty is based on video interaction, which requires being comfortable, professional and friendly on camera with customers. Responsibilities while at the ITM include, but are not limited to:

Providing teller assistance to customers and enhances customers interactive banking experience via video technology.
Projects good customer relations while conveying a positive banking/customer service experience utilizing video technology.
Effective communication skills with the ability to multi-task while maintaining attention to detail and operating several computer programs to ensure transaction integrity. This position requires individuals with effective verbal communication skills and strong listening skills.
Facilitate the ITM process for customers by providing step-by-step guidance through the ITM process.
Must validate all checks presented for cashing or deposit to protect the credit union and the member from loss.
Assists customers with all routine teller machine transactions such as cash and check deposits, cash and check withdrawals, transfers, loan payments and account balance inquiries.
May recommend other bank products and/or services to meet the customer’s needs.
Protects customer confidentiality and privacy.

Competencies:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

Fluency in English required.
Excellent customer service and interpersonal skills.
Effective communication skills with the ability to multi-task while maintaining attention to detail and operating several computer programs to ensure transaction integrity.
Knowledge of, or the ability to quickly learn banking software applications.
Working knowledge of SFCU’s products, services, policies and procedures.
Understanding of federal laws and regulations that govern financial institutions.
Basic understanding of computer applications and software
Must possess strong basic math skills, accuracy and attention to detail

Education:

High School Graduate or Equivalent (GED).

Position Type/Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday, Tuesday, Thursday, and Friday 8:00 a.m. to 5:00 p.m., Wednesday 8:00 a.m. to 3:00 p.m. and occasional Saturdays, as needed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger, handle, feel or grasp; reach with hands and arms; and talk or hear. The employee is frequently required to kneel, crouch, or stoop. The employee is occasionally required to lift and/or move 25-50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employment Requirements:

All applicants must meet the certain conditions of employment to be eligible for employment at Sunbelt Federal Credit Union:

U.S. Citizenship
Successfully passing a background investigation

Quick Apply

Refine Your Search

relations specialists jobs in gulfport, ms

UNIVERSAL SERVICE REPRESENTATIVE

Customer Experience Specialist

Member Relationship Team Lead 5166

Lead Analyst, Payment Integrity - Health Plan

Delivery Specialist - Hub-2

HR Support Specialist

HR Strategic Staffing Specialist

Education Account Manager

Marine Mammal Trainer II

Sr. Consumer Loan Specialist - Sales Customer Service

Small Craft Instructor

BioA Reagents & Consumables Specialist

BioA Reagents & Consumables Specialist

BioA Reagents & Consumables Specialist

Rehabilitation Sales Specialist - Mid-Atlantic

Rehabilitation Sales Specialist - Florida

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